Holborn branch Nice friendly welcoming staff. Magatha Lazzaris who dealt with me was amazing and did a very good job. She’s very professional and makes you feel comfortable. has a good sens... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
FELL AMAZING! From start to finish my experience was incredible! The reception team were always super helpful & friendly, but Dr. Stephen was amazing, made everything so clear & simple. Gave me a va... もっと見る
企業が回答しました
I had a dental hygiene appointment today at Soho branch and I couldn’t be more happy. The hygienist was super friendly and nice and made me feel comfortable at all time. She used an ultrasonic machine... もっと見る
Best experiences I've had at Smilepod Soho for all my dental treatments. Everyone is so professional and helpful and I didn't just feel like a random patient. Their online booking system is also very... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
Dentist London offering highest quality dental & hygiene treatments. Canary Wharf, Bank, Holborn, Moorgate and Soho. Accepting new patients.
連絡先
Chandos Place 66, WC2N 4HG, London, 英国
- smilepod.co.uk
4.5
優良
35件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
only care about their bottom line.
I paid for 2 consultations about composite bonding and they tried to make me pay for a third one and I never got the treatment I was seeking. They're all mercenaries that only care about their bottom line.
2022年11月30日
自発的なレビュー
Smilepod からの回答
Dear Louis,
I apologize for the delayed response as I’ve recently taken over our Trustpilot account.
I’m sorry to hear about your experience. We do charge for consultations as we value the time and expertise of our dentists who work to create a tailored plan for each patient. If you had any additional questions or concerns, we would be happy to arrange a brief review at no extra charge or address them via email.
Unfortunately, I couldn’t locate your file in our system to look into your specific situation further. If you could contact us directly at reception@smilepod.co.uk, we’d be glad to resolve any issues and ensure your concerns are addressed.
Thank you for your feedback.
Best regards,
Agnieszka Wyrostek
Smilepod
The best hygienist - Inga
I have been going to Smilepod for a few years now and all staff have been brilliant at Bank - in particular Inga, who is the best hygienist I've ever had. Highly recommended.
2022年10月24日
自発的なレビュー
Smilepod からの回答
Dear Neil,
Thank you for your kind words and for being a loyal patient at Smilepod Bank! I apologize for the delayed response as I’ve recently taken over our Trustpilot account. We’re delighted to hear that Inga has made such a positive impact on your experience with us. We’re lucky to have her on our team and are thrilled to know she’s provided you with excellent care.
Your recommendation means a lot to us. If you have any questions or need further assistance, please don’t hesitate to reach out. We look forward to continuing to provide you with top-notch service.
Best regards,
Agnieszka Wyrostek
Smilepod
Filling fell out after just a year
I had filling done at Smilepod Jubilee Place and after a year it fell out. Called the dentistry hoping to get a discount but they refused and said I need pay the full price again (examination and filling) explaining that it happened because I was grinding my teeth. I have never been told this by any other dentist and have some feelings which are in place for more than 20 years. Very disappointed and would not recommend going there for anything more than check up or cleaning.
2022年5月13日
自発的なレビュー
Smilepod からの回答
Dear Natalia,
Thank you for your feedback, and I sincerely apologize for the delayed response as I’ve recently taken over the management of our Trustpilot account.
I’m sorry to hear about your experience, but due to GDPR regulations, I am unable to discuss your treatment publicly. However, we would love the opportunity to address your concerns and discuss your case in more detail. Please don’t hesitate to contact us directly at reception@smilepod.co.uk, and we’ll do our best to assist you.
Thank you for bringing this to our attention, and we hope to resolve this matter for you.
Best regards,
Agnieszka Wyrostek
Smilepod
Stop sharing my personal data please
Clicking Unsubscribe means unsubscribing from a newsletter, not passing my data and address to other newsletters which are lacking the option of unsubscribing.
Please remove ALL of my data from your system. SAR request to follow.
2022年4月19日
自発的なレビュー
Smilepod からの回答
Dear Patient,
Thank you for your feedback, and please accept our apologies for the delay in responding. I’ve recently taken over the management of our account and want to address your concerns.
At Smilepod, we take data privacy seriously and do not share any of our patients’ information with third parties, in full compliance with GDPR. If you no longer wish to receive reminders for check-ups or cleanings, please contact us at reception@smilepod.co.uk, and we can block any future notifications for you.
As a dental practice, part of our duty of care includes sending reminders to ensure our patients maintain their dental health. However, I fully respect your wishes and will ensure you are no longer contacted if that’s your preference.
Please also note that we have a legal responsibility to keep patient records for a minimum of 11 years after the last appointment, in accordance with regulatory requirements.
Thank you for your understanding, and should you have any further questions, feel free to get in touch.
Best regards,
Agnieszka Wyrostek
Smilepod
Helpful staff, professional service
Best experiences I've had at Smilepod Soho for all my dental treatments. Everyone is so professional and helpful and I didn't just feel like a random patient. Their online booking system is also very impressive now since I can easily book online or make secured payments.
I've recommended them to my friends and been offered a £20 credit for every new patient brought in.
2022年2月15日
自発的なレビュー
Smilepod からの回答
Dear Didi,
Thank you so much for your wonderful review! I apologize for the delayed response as I’ve recently taken over our Trustpilot account. We’re thrilled to hear that you’ve had such positive experiences with us at Smilepod Soho. It’s fantastic to know that our team has made you feel valued and that you’ve found our online booking system convenient.
We’re also grateful for your referrals! As a token of our appreciation, remember that you can earn a £20 credit towards your next treatment for every new patient you bring in.
If there’s anything else we can assist you with or if you have any questions about our services or promotions, feel free to reach out. We look forward to seeing you at your next visit!
Best wishes,
Agnieszka Wyrostek
Smilepod
I was referred to Smile Pod Holborn by…
I was referred to Smile Pod Holborn by Angi Toth for a dental check up with Anna María.
I was greeted by a very friendly receptionist, who made me feel very comfortable then I was introduced to Anna Maria who was very gentle, through and informative.
I left the practice fully up to speed on what the next steps were to get my oral hygiene and teeth back on track, great service and great people. Thank you again Angi for the recommendation, I have told my family and friends about Smile Pod and they will be booking appointments soon. 😊
2021年11月18日
自発的なレビュー
I had a dental hygiene appointment…
I had a dental hygiene appointment today at Soho branch and I couldn’t be more happy. The hygienist was super friendly and nice and made me feel comfortable at all time. She used an ultrasonic machine to deep clean my teeth and was much less painful than manual cleaning. Highly recommend.
2021年9月10日
自発的なレビュー
All the appointments run late and you…
All the appointments run late and you don’t have a choice as to wait only. Service is poor and the dentists are not competent. Very disappointed
2021年6月24日
自発的なレビュー
Dr Rinaldi is amazing!
I have been visiting Smilepod for a number of years and I definitely recommend their Canary Wharf branch. I see Dr Carolina Rinaldi and she is wonderful. I know that she will take the very best care of my smile. Definitely recommend.
2020年12月20日
自発的なレビュー
Hygienist appointment Soho
I had a hygienist appointment with Raina today in Soho and she was brilliant. The result was great and so was the level of service. I understand how hard it must be continuing to work during these strange time’s, and I found her high spirits and professionalism made the whole experience a very positive one :)
Thanks, Vicky
2020年10月1日
自発的なレビュー
Referral... mission impossibile
I was pretty happy with the dentists and their service, until I needed a referral to do a surgical extraction. I was sent for X-ray with “don’t worry you can do the extraction where you like”. It is one week and after 3 calls and 2 visits to the studio, I still didn’t get an open referral... but they were ok to book me in right away to do it. Extremely unprofessional and money grabbing....
2019年12月6日
自発的なレビュー
SmilePod is really good for cleaning
SmilePod is really good for cleaning. They were professional, well-priced and the hygienist was friendly - plus it was much less painful than other experiences I've had.
2019年6月4日
自発的なレビュー
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