Smiles and Smiles レビュー 

434
•
TrustScore 5段階評価の4.5

4.6

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I searched everywhere for the right dentist who could tell me the truth, not rip me off and do a good job. I’ve been so lucky to find Smiles and Smiles. First I had Joseph who was so great at his job... もっと見る

5つ星のうち5の評価

I had a full smile of composite bonding yesterday by Dr Joseph at the bank clinic. I cannot comment on the longevity of the work as i only had it done yesterday, but i am absolutely over the moon... もっと見る

企業が回答しました

5つ星のうち5の評価

Today I had a composite biuld up on my molars, at a very good price, within my treatment plan and I must say it was good...actually alot better than I ever expected. Dr. Joseph Schafermeyer is a... もっと見る

企業が回答しました

5つ星のうち4の評価

Dr. Sandra was absolutely wonderful throughout the whole process. She made everything so easy and comfortable from start to finish. The composite bonding was done with great care and attention to d... もっと見る

企業が回答しました

企業情報

  1. 美容歯科医
  2. ・
  3. インプラント・歯周医療専門医
  4. 歯のホワイトニング サービス
  5. 歯科医院
  6. 歯科医師

当該企業による記述

We believe that enhancing your smile should be simple. With so many options and treatments out there, it can feel overwhelming to know where to start. But at Smiles and Smiles, we make it easy. No confusing choices, no empty promises—just straightforward, expert care designed to give you the smile you’ve always wanted. Specialising in cosmetic dentistry, we combine precision, artistry, and expertise to create results our patients love. Whether you’re looking for a Hollywood-style transformation or subtle, natural enhancements, we’ll work closely with you to craft a smile that feels uniquely yours. From Composite Bonding to Aligners, Teeth Whitening, Veneers, Implants, and more, we’ve got everything you need to make that dream smile a reality.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

434件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 50%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(434)

過去12か月のレビュー数: 49件

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5つ星のうち5の評価

I initially visited Smiles and Smiles…

I initially visited Smiles and Smiles for a composite bonding assessment and was pleased with the treatment plan proposed. However, working in healthcare compliance, I took the time to read through a wide range of reviews, and I’ll be honest—some of the 1-star reviews gave me pause, so I decided to postpone my treatment with Dr. Joseph.
That changed when I experienced a dental emergency while on holiday. I reached out to Smiles and Smiles, and I have to say—the care, treatment, and flexibility they showed were nothing short of outstanding. I suffer from significant dental anxiety and can be a challenging patient as a result, but the entire team went above and beyond to accommodate and support me.
The experience gave me the confidence to move forward with my planned treatment. Dr. Joseph and the team have been incredibly reassuring and professional, thoroughly educating me on the essential aftercare required post-bonding to ensure long-term success.
I’m truly thankful for such a compassionate, skilled, and responsive team. Highly recommended.

2025年8月13日
自発的なレビュー
Smiles and Smiles ロゴ

Smiles and Smiles からの回答

Dear Vanessa,

Thank you so much for sharing your thoughtful and honest experience. It’s wonderful to hear how Smiles and Smiles not only provided exceptional care during your emergency but also helped ease your dental anxiety with their professionalism and support. Your feedback highlights the importance of a compassionate and skilled team, and it’s great to know that Dr Joseph and the team were able to restore your confidence in moving forward with your treatment. Your recommendation is truly appreciated!
Thank you so much for sharing. We look forward to continuing to support you through your journey.

Warmest regards,

Smiles+Smiles

5つ星のうち5の評価

Amazing service

Amazing service, clear process!

2025年8月1日
自発的なレビュー
Smiles and Smiles ロゴ

Smiles and Smiles からの回答

Hi Jesse!

Thank you so much for your 5* review.
We are delighted with your feedback.

Kindest regards,
Smiles+Smiles

5つ星のうち4の評価

Composite Bonding

I had composite bonding on my upper teeth two weeks ago and have been very happy with the final results. The dentist took a detailed brief of what I wanted and didn’t want with the procedure aesthetically and she absolutely nailed it. The overall look is incredible - really natural looking teeth shape and perfect colour. I couldn’t be happier. I’m giving 4* because at times I felt the communication between the staff and me wasn’t always great - I had to chase quite a bit for information. However once I’d fed this back it definitely improved. I would highly recommend going with Smiles and Smiles for composite bonding.
Thank you!!

2025年7月17日
自発的なレビュー
Smiles and Smiles ロゴ

Smiles and Smiles からの回答

Hi Dominic!

Thank you for your feedback! We’re thrilled to hear that you are so pleased with your composite bonding results and that the aesthetic requirements were met to your satisfaction. We also appreciate your constructive comments regarding communication. We strive for continuous improvement and will use your feedback to enhance our services. I'm glad to hear this was dealt with promptly. Your recommendation means a lot to us. Please don’t hesitate to reach out if you have any further questions or need assistance!

Warmest regards and best wishes!

Smiles+Smiles

5つ星のうち5の評価

Absolutely amazing

Absolutely amazing! Could not have asked for a better smile! I was extremely unconfident about my smile before and now all I do is smile. Amazing team of dentists and nurses that are extremely professional and very approachable! Having my teeth done with smiles&smiles is the best decision is made this year!

2025年7月17日
自発的なレビュー
Smiles and Smiles ロゴ

Smiles and Smiles からの回答

Hi Shai!

Thank you so much for taking the time to leave an amazing review!
I'm so delighted to hear how happy you are and we are all overjoyed with your feedback. We hope you continue to enjoy your new confidence boost and smile transformation. Please do let us know if you require any future appointments.
Keep smiling!

Best wishes and warmest regards,

Smiles+Smiles

5つ星のうち5の評価

Wonderful Staff! Wonderful Experience

My experience at Smiles and Smiles was incredible from start to finish. The day O went for my composite bonding I was greeted at the door by the most welcoming and kind gentleman called Rodney. He advised me on a few things I was questioning and we had the most amazing conversation.

Dentist Joseph is who done my composite bonding and he was amazing! He put on my favourite songs in the background and got to work. The result was more than i ever hoped for. He was very gentle and would stop if i needed a break. His work is ART!!

Overall Smiles and Smiles is highly recommended by me if you are looking to get cosmetic or dental treatment. Absolutely wonderful!

2025年6月23日
自発的なレビュー
Smiles and Smiles ロゴ

Smiles and Smiles からの回答

Thank you so much for your wonderful review!
We are all so pleased to hear this. We are committed to providing the best care and treatment possible and we are so glad your experience matches this. We hope you continue to enjoy your smile transformation. We look forward to seeing you for any future appointments.

Keep smiling!

Warmest regards,
Smiles+Smiles

5つ星のうち5の評価

Excellent from start to finish

From start to finish my experience with Smiles and Smiles was excellent. Starting from Rodney on reception who was charming and friendly and extremely efficient. The girls in the care center were very helpful and did their upmost to answer all my questions. I'm a very nervous patient as far as dentists so go, at one point I was considering cancelling. I ended up having a telephone chat with Dr Joseph who went through all of my concerns one by one and 100% put my mind at ease very quickly. Still, on the day I was nervous but due to the warm and friendly manner of both himself and the nurse i felt completely relaxed. Having 3 hrs of bonding was less traumatic than having 1 filling a week before at a different dentist. Dr Joseph took time to get the exact natural colour I wanted, the shape of the teeth was perfect and the whole experience was faultless. I'm extremely happy with my results, thank you so much. I will be recommending to everyone I know !

2025年7月12日
自発的なレビュー
Smiles and Smiles ロゴ

Smiles and Smiles からの回答

Hi Jess!

Thank you so much for taking the time to leave such a lovely positive review.
I am so pleased to hear how happy you are with both the treatment and service provided. It is great to know that you were made to feel at ease and reassured, especially if you are nervous. This is exactly what we want for our patients.
I have passed your amazing review onto everyone at Smiles+Smiles and everyone is truly delighted.
Please do get in touch if you require any further assistance or guidance.
We are all happy to help.

Best wishes!
Smiles+Smiles Team

5つ星のうち5の評価

Smiles and Smiles Paddington

I had a brilliant experience at the Paddington branch! The receptionist along with my dentist with her assistant are lovely people and really looked after me! I am so happy with the service! And in love with my new smile! I would definitely recommend. Thank you so much!!

2025年7月7日
自発的なレビュー
Smiles and Smiles ロゴ

Smiles and Smiles からの回答

Hi Dimitra!

Thank you so much for taking the time to leave us a great review. We are very pleased to hear how happy you are with the results and service provided.
I hope you continue to enjoy your smiles and we look forward to seeing you for any future appointments.

Best wishes!

Smiles+Smiles

5つ星のうち5の評価

Amazing experience, would highly recommend!

I recently had Top 10 Digital Composite Bonding done at Smiles and Smiles, and I honestly couldn’t be happier with the whole experience.

The results are exactly what I asked for; natural, clean, and completely in line with what I’d envisioned. I’ve never felt more confident with my smile, and for the first time in a long time, I actually feel happy showing my teeth!

The customer service throughout was incredible. Every email I sent was answered the same day, and nothing ever felt like too much trouble. After the treatment, they made sure I was 100% happy with the results before I left.

I was treated by Dr Joseph and Nurse Nicole, and they were both amazing. I’m usually a very nervous attending appointments, but they made me feel so comfortable and cared for the whole time. They truly went above and beyond.

I genuinely can’t thank Dr Joseph and Nurse Nicole enough. I’ll definitely be returning to have my bottom row done in the future, and I absolutely recommend Smiles and Smiles to anyone considering treatment!

2025年5月21日
自発的なレビュー
Smiles and Smiles ロゴ

Smiles and Smiles からの回答

Dear Isabella,

Thank you so much for your lovely review. I have passed this on to the team and everyone is thrilled with your review. It means a lot to us, thank you!
We are delighted to hear how happy you are with both the treatment carried out and our service provided.
Please do get in touch if you require any future appointments.
We hope you continue to enjoy your smile makeover!
We look forward to seeing you when you are ready to proceed with your lower teeth!

Keep smiling!

Best wishes!

Smiles+Smiles

5つ星のうち5の評価

Good service

Good service

2025年6月25日
Smiles and Smiles ロゴ

Smiles and Smiles からの回答

Thank you so much for your review!

Best wishes!
Smiles+Smiles

5つ星のうち1の評価

Absolutely awful experience they was…

Absolutely awful experience they was rude tried overcharging me and sent me a mouth guard a month later after being told I’d have it in a week that didn’t fit didn’t listen to what I wanted or my concerns about how I was treated will never return absolutely appalling

2025年5月29日
自発的なレビュー
Smiles and Smiles ロゴ

Smiles and Smiles からの回答

Hi Cydney, thank you for taking the time to share your feedback.

We’re genuinely sorry to hear that your experience with us left you feeling disappointed. We’ve looked into this carefully, and it appears there was a misunderstanding around pricing during your initial call. Our colleague mistakenly referenced the cost of a wider treatment plan rather than the specific element you were enquiring about. We fully appreciate how this may have come across and regret the confusion. Our Sales Manager contacted you within an hour to apologise and made efforts to address the situation at the time.

We are committed to transparent communication and clear pricing, and while we would have preferred to avoid this miscommunication entirely, we are confident that we acted swiftly and in good faith to resolve it.

In regard to your nightguard, we work with an external dental laboratory to create custom-made appliances, which can occasionally take longer than a week depending on clinical and lab schedules. We’re sorry if this wasn’t clearly explained to you. We’ve been unable to find any record of contact about the fit of the nightguard, but if you're experiencing any issues, we’d really like to help- please email us at tco@smilesandsmiles.co.uk so we can look into this further.

We pride ourselves on offering a high standard of care and patient service, and while it’s disappointing to receive feedback of this nature, we remain here to support you and would welcome the opportunity to put things right.

5つ星のうち5の評価

Amazing team who provide the best service and the best smile

Firstly a massive thank you to the team for providing me with the best service.

I went ahead with composite bonding at Smiles and Smiles on Paddington street and I am over the moon with the results, this is all down to Dr Joseph. I knew I could trust him to create that perfect smile personalised to me. Dr Joseph talks you though the whole process he made me feel at ease, he is a very kind and a very talented dentist. Sharjah was the dental nurse and she was so lovely and friendly, very helpful and attentive throughout my treatment and helped create my lovely smile. I am so grateful for Dr Joseph and Sharjah's hard work.

Emiliano provided me with all the details for my composite bonding and booked all my appointments for me, he was very nice and helpful, very attentive answering all the questions I had and making the whole process so easy for me.

Rodney on reception is such a kind, helpful and friendly man who made me feel very comfortable, he informed me with all the details I needed to know before and after my treatment.

I am so happy and impressed with my new smile Dr Joseph listened to what I was after and he has completely matched what I was hoping for. I can't thank the team enough for all their hard work and kindness. My new smile is truly amazing. I will be recommending Smiles & Smiles to everyone.

2025年6月19日
自発的なレビュー
Smiles and Smiles ロゴ

Smiles and Smiles からの回答

Dear Emma,

Thank you so much for taking the time to leave a glowing review. Your feedback means a lot to us all at Smiles+Smiles. I am delighted to hear how happy you are with your experience and final results. It is fantastic to hear that you'd recommend us. I hope you continue to enjoy your smile makeover and we look forward to seeing you for any future appointments. Your review has been passed on to the whole team and everyone is over the moon with your feedback. Thank you again! We all appreciate it.

Warmest regards,
Smiles+Smiles

5つ星のうち5の評価

Great service from start to finish

Great service from start to finish and so happy with the results ! I had Sandra doing my composite bonding and between her and her dental nurse allowed me to smile with confidence again! Fantastic all round and would recommend to anyone looking to improve their smile.

2025年6月13日
自発的なレビュー
Smiles and Smiles ロゴ

Smiles and Smiles からの回答

Hi Cameron!
Thank you so much for taking the time to leave a great review!
We are all delighted to hear amazing feedback and we really appreciate the review you have given. I have passed this onto the team and everyone is delighted. Thank you again!
Please do get in touch if your require any future appointments.

Warmest regards,
Smiles+Smiles

5つ星のうち5の評価

Amazing Experience !!

My whole experience with Smiles & Smiles has been amazing. I was so impressed with every member of staff including the dentists and the dental nurses and even the lovely man who called to remind me of my appointments. The information I was given was clear and concise ! AND my teeth look amazing - they worked so hard to get the desired result and for that I am very very grateful. I was a very nervous dental patient to start with but they were so patient and friendly with me.

2025年6月10日
自発的なレビュー
Smiles and Smiles ロゴ

Smiles and Smiles からの回答

Hi Philippa!

Thank you so much for your lovely review. This means so much to us all at Smiles+Smiles. I am delighted to hear how happy you are with the service provided and your final results. The whole team thanks you for a brilliant review and kind words. We will continue to provide the best care and service possible. I hope you continue to enjoy your smile transformation.

Best wishes!
Smiles + Smiles

5つ星のうち5の評価

Amazing !!

Amazing !!! Thanks to the whole team !

2025年6月5日
自発的なレビュー
Smiles and Smiles ロゴ

Smiles and Smiles からの回答

Hello!
Thank you so much for your 5* review!
We are so pleased!

Kindest regards,
Smiles+Smiles

5つ星のうち5の評価

From the whole team at smiles and…

From the whole team at smiles and smiles one of the most easiest process I have ever gone through I am really impressed thank you to my doctors and Nikol for all your guys help truly amazing place to go to I really recommend it!

The best dentist is Joseph!!!

2025年6月12日
自発的なレビュー
Smiles and Smiles ロゴ

Smiles and Smiles からの回答

Thank you so much for your amazing review! I am delighted to hear how happy you are. I will pass your lovely review on to the team. Thank you again! And keep smiling!
Best wishes!
Smiles+Smiles

5つ星のうち5の評価

Amazing place

Amazing place, friendly staff, all round amazing experience, would definitely recommend this group of professionals !

2025年5月22日
自発的なレビュー
Smiles and Smiles ロゴ

Smiles and Smiles からの回答

Dear Darius,

Thank you so much for your amazing review. I am so pleased to hear that you'd recommend us. Your review means so much to us all at Smiles+Smiles. We hope you continue to enjoy your smile and we look forward to seeing you for any future appointments.

Warmest regards,
Smiles + Smiles

5つ星のうち5の評価

Amazing service my teeth are amazing…

Amazing service my teeth are amazing and everyone was so friendly

2025年5月21日
Smiles and Smiles ロゴ

Smiles and Smiles からの回答

Dear Miss Everson,

Thank you so much for your 5* review. I am thrilled to hear that you are happy with the service provided. We hope you continue to enjoy your new smile.

Best wishes,

Smiles+Smiles

5つ星のうち5の評価
Smiles and Smiles ロゴ

Smiles and Smiles からの回答

Hi Nick!

Thank you so much for taking the time to leave us a 5* review. We are delighted to hear that you are now confident in your smile and we hope you continue enjoying your smile.
It is great to hear how happy you are.
If you require any future assistance, please let us know.

Best wishes!
Smiles+Smiles

5つ星のうち5の評価

Staff were really helpful and Dr Joseph…

Staff were really helpful and Dr Joseph has done an amazing job with my composite bonding.
Changed my face completely.
Genuinely can't stop smiling now.
Thanks for everyone involved

2025年5月12日
Smiles and Smiles ロゴ

Smiles and Smiles からの回答

Hi Odin!

This is amazing to hear! Thank you so much for taking the time to leave such a great review! We hope you continue to enjoy your smile transformation and the compliments that come with it.
Let us know if you require any future assistance.

Warmest regards,
Smiles+Smiles

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