Smith Benedict & Co レビュー 

36
TrustScore 5段階評価の4

4.1

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5つ星のうち1の評価

Smith Benedict dropped me as a client because their off‑plan insurance ran out. This forced me to pay £1,377 to move to another solicitor and redo all the paperwork from scratch. None of this was... もっと見る

企業が回答しました

5つ星のうち5の評価

Evie Britton at Smith Benedict recently helped me to prepare papers for a Claim for Possession of a flat I own in St Albans. Three other legal firms I approached for help were only interested in sell... もっと見る

企業が回答しました

5つ星のうち5の評価

My family and I have used SB&Co for two house sales recently and it was been the easiest, most communicative and most organised experience we've ever had whilst dealing with property! Will now never b... もっと見る

企業が回答しました

5つ星のうち5の評価

I bought on behalf of my company an apartment with the help of SB. The lady in charge of my file, Ms. Yagmur Demir has been very diligent, always professional and very accurate in all the advice she g... もっと見る

企業が回答しました

企業情報

  1. 法律サービス

当該企業による記述

At Smith Benedict & Co, we are exclusively focused on providing property legal services in England and Wales, dedicated to providing the highest level of service to all clients and affiliates. With over 40 years combined experience our team is equipped with the tools and knowledge needed to navigate even the most complex of transactions.


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4.1

ほぼ満足

TrustScore 5段階評価の4

36件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.1

すべてのレビュー

(36)

過去12か月のレビュー数: 4

レビューを書く
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5つ星のうち1の評価

Insurance lapse, no refund, and wasted time.

Smith Benedict dropped me as a client because their off‑plan insurance ran out. This forced me to pay £1,377 to move to another solicitor and redo all the paperwork from scratch.

None of this was my fault. The right thing to do would have been to refund any fees I had already paid, but no refund was offered. Instead, I was left with extra costs and wasted time.

Very disappointing service.

2026年4月3日
自発的なレビュー
Smith Benedict & Co ロゴ

Smith Benedict & Co からの回答

It is unfortunate that the change to our firms insurance relating to off-plan transactions has resulted in the need for you to change representation, however as you are aware you did not pay the full fees to our firm, only part fees for the work completed to date in relation to the exchange of contracts (which cannot be redone by another firm) and therefore no refund is due. Had you paid in full upfront then of course a refund for the work not completed to date would have been due to you but that is not the case and if we were in a position to continue acting for you through to completion at such time the notice to complete is served, you would have paid the remainder of fees and disbursements to us at that time, which is now what you are instructing and paying another firm to undertake on your behalf.

5つ星のうち5の評価

Professional, Reliable, and Excellent Value Conveyancing Service

Smith Benedict & Co assisted me with the conveyancing of my new house over the past several months, and I am very satisfied with their service. The team was professional, knowledgeable, and efficient throughout the entire process.
They provided regular and clear updates, promptly responded to my questions, and guided me through each stage of the conveyancing with confidence. The transaction was completed smoothly and successfully.
In addition, their fees were reasonable and transparent, offering excellent value for the quality of service provided. I would highly recommend Smith Benedict & Co to anyone looking for a reliable and professional conveyancing solicitor.

2026年1月14日
Smith Benedict & Co ロゴ

Smith Benedict & Co からの回答

Thank you for your lovely review of our services. We are so pleased you had a great experience and it was a pleasure working with you and wish you all the best in your new home.

5つ星のうち5の評価

purchasing

they are helpful, easy to communicate and more importantly they respond quickly

2025年11月26日
Smith Benedict & Co ロゴ

Smith Benedict & Co からの回答

Thank you for your great review of our service. It was a pleasure working with you.

5つ星のうち5の評価

I would like to sincerely thank Holly and Daniel

I would like to sincerely thank Holly and Daniel at Smith Benedict & Co for their efficiency and support in completing my house purchase. After my first solicitor’s firm was unfortunately intervened by the SRA, I was left anxious and uncertain, especially as I had already paid my deposit. It was a very stressful time, but Smith Benedict & Co stepped in, took over my case quickly after the inventory, and ensured everything moved forward without unnecessary delays.

Holly and Daniel handled the process with great care and professionalism. They were always prompt in their responses, kept me updated, and guided me through each stage clearly. Thanks to their efforts, what could have been an even more difficult situation was instead resolved smoothly, and my completion went through successfully.

I am truly grateful for their dedication and reassurance during such a stressful part of the journey. I would happily recommend Smith Benedict & Co to anyone looking for reliable, efficient, and supportive solicitors.

2025年9月16日
Smith Benedict & Co ロゴ

Smith Benedict & Co からの回答

Thank you so much for your wonderful review of our services. We are so pleased we were able to help you complete your property purchase during the difficult situation you faced. It was a pleasure working with you.

5つ星のうち5の評価

Daniel was incredibly helpful

Daniel was incredibly helpful in a very stressful situation and restored my faith in solicitors.

2025年8月21日
Smith Benedict & Co ロゴ

Smith Benedict & Co からの回答

Thank you Alec for your lovely review. It was a pleasure to assist you during this difficult time and complete your transaction. We wish you all the best in your new home.

5つ星のうち5の評価

An apartment in Liverpool

I bought on behalf of my company an apartment with the help of SB. The lady in charge of my file, Ms. Yagmur Demir has been very diligent, always professional and very accurate in all the advice she gave or the documents and all paperwork she had to organize on our behalf. I would recommend working with this firm without hesitation.

2025年4月28日
Smith Benedict & Co ロゴ

Smith Benedict & Co からの回答

Thank you for your fantastic review and kind words. It has been a pleasure to work with you and we are so pleased you had a great experience with our firm.

5つ星のうち4の評価

SB&Co helped me win a property…

SB&Co helped me win a property possession case with tenants, and overall, I was satisfied with their work. They were professional and got the result I was looking for. They were responsive and knowledgeable, and I'd recommend them for property-related legal matters.

2025年1月6日
Smith Benedict & Co ロゴ

Smith Benedict & Co からの回答

Thank you for your great feedback. We are so pleased we could achieve this win for you!

5つ星のうち5の評価

Very Professional and Prompt Service

Used Smith Benedict for a recent property purchase. Very positive experience. The App was great and helped a smooth client on-boarding process. Musticallo was very professional and supportive throughout the whole process. Would not hesitate to use the firm again in the future.

2025年2月13日
自発的なレビュー
Smith Benedict & Co ロゴ

Smith Benedict & Co からの回答

Thank you for your fantastic review. We are thrilled you had a great experience using our services and App. I will ensure your feedback is passed onto Musti!

5つ星のうち5の評価

Thanks to Holly (Head of Ops) for a…

Thanks to Holly (Head of Ops) for a very fast and efficient service.

2025年1月28日
自発的なレビュー
Smith Benedict & Co ロゴ

Smith Benedict & Co からの回答

Thank you Nick for your lovely review. We are so pleased you had a great experience using our services.

5つ星のうち5の評価

Easy and hassle free.

Most of the procedure dealt remotely without need to step out of the home at all.

2024年11月29日
Smith Benedict & Co ロゴ

Smith Benedict & Co からの回答

Thank you for your great review. I will ensure your lovely feedback is passed to Musti.

5つ星のうち5の評価

Very please with the service overall

Very please with the service overall, super organised and very prompt. I will certainly use their expertise again.

2024年11月28日
Smith Benedict & Co ロゴ

Smith Benedict & Co からの回答

Thank you for your great review of our services. We are so pleased you had a great experience. It was a pleasure to working with you.

5つ星のうち5の評価

Friendly, professional and super efficient experts

Evie Britton at Smith Benedict recently helped me to prepare papers for a Claim for Possession of a flat I own in St Albans. Three other legal firms I approached for help were only interested in selling me a complete package costing upwards of £1500. Evie, however, listened to what I wanted and gave me exactly the help I needed i.e. casting her expert eye over the paperwork I had done and just charging me for an hour of her time. At all times she was friendly, professional and extremely efficient as well as going the extra mile by preparing an expertly worded letter to go with the Claim for Possession form.

2024年11月12日
自発的なレビュー
Smith Benedict & Co ロゴ

Smith Benedict & Co からの回答

Thank you for your fantastic review of our services. We are so pleased you had a great experience and will ensure your kind words are shared with Evie.

5つ星のうち5の評価

Great service

Great service. I really appreciate their help and guidance throughout this process, especially as a first-time property buyer. They are patient in addressing my questions and concerns, are timely with response. They made a significant difference in helping me feel confident about my decisions.

2024年10月22日
Smith Benedict & Co ロゴ

Smith Benedict & Co からの回答

Thank you very much for your lovely review of our services. It has been a pleasure working with you and we look forward to continuing to do so.

5つ星のうち1の評価

AVOID!!!

AVOID!!!! I WILL BE BACK WITH A COMPREHENSIVE REVIEW

2024年9月30日
自発的なレビュー
Smith Benedict & Co ロゴ

Smith Benedict & Co からの回答

We are sorry to see your 1* review and note although we have requested further information and detail from you this has not been provided.
Unfortunately we cannot comment on your experience as have no record of any transaction or client of the name stated on your Trustpilot account.
Please do contact the office to provide further information so we can look to resolve any issues you may have.
We pride ourselves on providing a high level of service and appreciate all feedback which enables us to better our client experience but do so we require the necessary details.
Thank you, Smith Benedict & Co.

5つ星のうち5の評価

5 stars to Smith Benedict & Co

A definite 5 star!! For anyone looking for legal advice in property matters in the UK, look no further than Smith Benedict & Co, a highly professional and experienced firm. Our entire experience, from start to end was excellent. Smith Benedict & Co guided us through each step of the Transfer of Deed process. Smith Benedict & Co was very responsive and always available to us if we had any questions or concerns. They are very familiar with all the UK property law matters and have deep knowledge of the process for residents as well as non-residents. Thanks to Smith Benedict & Co, we were able to complete all our matters in a timely manner.

2024年7月13日
Smith Benedict & Co ロゴ

Smith Benedict & Co からの回答

Thank you for your fantastic review! We are so pleased you had a great experience with our firm, and it was a pleasure to work with you!

5つ星のうち5の評価

Efficient and very helpfull

I bought an apartment in Liverpool and I especially wanted to thank Holly Thomson who helped me a lot throughout the entire process. She was very efficient, professional and quickly responded to all my questions.

2024年6月1日
自発的なレビュー
Smith Benedict & Co ロゴ

Smith Benedict & Co からの回答

Thank you for your lovely review and feedback. We are so pleased you had a great experience and it was a pleasure to work with you!

5つ星のうち1の評価

Disappointing Experience with Smith Benedict & Co - Unprofessional Service

I recently engaged Smith Benedict & Co for the second time for the legal aspects of purchasing investment properties, and unfortunately, my experience both times has been profoundly disappointing.

The most recent interaction with their team left much to be desired. There were significant delays in responding to my queries and in the verification of essential documents. These delays were so severe that I had to personally request the developers to extend the timeline for exchanging contracts, causing unnecessary stress and uncertainty in an already complex process.

Despite being referred to them twice, I regret to say that the level of professionalism demonstrated falls far short of expectations. Communication was inadequate, with emails often going unanswered for days, if not weeks. Furthermore, the lack of attention to detail in verifying crucial documents reflects poorly on their competence and commitment to client satisfaction.

As someone who values efficiency and reliability in professional services, I cannot in good conscience recommend Smith Benedict & Co to others. My experiences with them have been marred by frustration and unnecessary complications, casting doubt on their ability to deliver satisfactory results.

In conclusion, I urge prospective clients to exercise caution when considering Smith Benedict & Co for their legal needs. It is essential to entrust such critical matters to a firm that values professionalism, responsiveness, and client satisfaction - qualities that, unfortunately, seem to be lacking in my interactions with them.

2024年5月2日
自発的なレビュー
Smith Benedict & Co ロゴ

Smith Benedict & Co からの回答

We thank you for providing your feedback and we are sorry to learn you were unsatisfied with our services.

Upon reviewing both your cases, we acknowledge for your first transaction there was an occasion where our response time of 4 working days was longer than the timescale of 2 working days we endeavor to work toward, and for your second transaction there was an occasion where our turnaround time to review the evidence of funds was 7 working days. The remainder of our responses appear to be within 2 working days but mainly the same or next working day for the correspondence received out of hours and on weekends.
We apologise for any inconvenience this caused.

Due to the complexities of your transactions and the several amendments required to the contracts, involving back and forth with the vendor’s solicitor, we are disappointed you are not satisfied we achieved exchange of contracts for you in 23 and 25 working days.

We will contact you direct to discuss your comments further and what action we believe is most suitable for all parties involved regarding your ongoing transactions.

5つ星のうち5の評価

Smith Benedict were fantastic to work…

Smith Benedict were fantastic to work with. Everything was dealt with in a swift and timely manner. Absolutely no negatives to report. Highly recommend.

2024年4月23日
Smith Benedict & Co ロゴ

Smith Benedict & Co からの回答

Thank you for your fantastic review. We are so pleased you had a great experience with our firm. It was a pleasure working with you.

5つ星のうち5の評価

My experience with getting my projects…

My experience with getting my projects over the line was hard and slow, but Samantha was amazing. Quick responses and relentless in casing the opposing solicitors. Wouldn’t use anybody else next time.

2024年4月17日
Smith Benedict & Co ロゴ

Smith Benedict & Co からの回答

Thank you for your great review! We look forwarding to working with you again!

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