Snaffle Building Supplies レビュヌ 

40
•
TrustScore 5段階評䟡の3.5

3.6

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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Ordered sound insulation and Aaron took payment, after 3 weeks of no delivery try contacting them, no joy, even answer machine was full, couldnt leave message. Finally got through to Aaron and cance... もっず芋る

5぀星のうち5の評䟡

Cheap price and quick delivery. Came on a Jewson truck so not sure how it works exactly. Truck driver rang beforehand and deposited the bulk bag exactly where i asked. No complaints at all.

5぀星のうち5の評䟡

Placing order was very quick and straight forward to do. Prices are Extremely competitive with other stores. Had really smooth transactions from start to finish. With great comunication from compan... もっず芋る

䌁業情報

  1. 断熱甚品店
  2. ・
  3. セメント提䟛業者
  4. 材朚店

圓該䌁業による蚘述

Snaffle was founded with a view of making builders lives easier. We have a vision of simplicity and speed. With 100,000s of products online fulfilles by 100s of vendors all over the UK we have a huge availabilty for all your building supplies. Order online now!


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3.6

たあたあ

TrustScore 5段階評䟡の3.5

40件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

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3.6

すべおのレビュヌ

(40)

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5぀星のうち1の評䟡

Likes long weekends

Ordered sound insulation and Aaron took payment, after 3 weeks of no delivery try contacting them, no joy, even answer machine was full, couldnt leave message.
Finally got through to Aaron and cancelled order after waiting six weeks and requested refund. Another 4 weeks passed so rung my bank and requested chargeback.
All the times Ive had to ring Snaffles the only person i talked to was Aaron, probably one man band working out of an office who doesnt like working on Fridays or Mondays

2022幎11月12日
自発的なレビュヌ
5぀星のうち1の評䟡

UPDATE

UPDATE
I have been contacted by Snaffle who have explained that my order has taken longer than usual and apologised, my goods have now been delivered.

I placed an order and paid on 17/11/2022. 11 days later still no delivery information, I can raise anyone on the phone and emails are ignored. Stay well clear, you will not get your goods !!!!!!!!

2022幎11月28日
自発的なレビュヌ
5぀星のうち1の評䟡

Scammers! Don’t use

Not sure if they are scammers or not, but they have taken my money, ignored every email and message I’ve sent them and I’ve received nothing. Don’t use!

2022幎11月1日
自発的なレビュヌ
Snaffle Building Supplies ロゎ

Snaffle Building Supplies からの回答

Hello Jordan,

I am very sorry that you have had a negative experience with Snaffle.

I believe our team has been in touch with you and a full refund has been processed.

If you could possibly reconsider this review, it would be very much appreciated.

Kind Regards
Aaron

5぀星のうち5の評䟡

A professional platform to purchase building materials

I recommend this platform to purchase building materials.
The platform is easy to use and the customer service is exceptionally good. I bought 7 jumbo bags of MOT type 1 and when I needed information about delivery times, the customer service representative, Aaron, was very helpful . I opened a chat, and within seconds he reply with all the information I requested. A few days later, I needed to add three more jumbo bags to a delivery that was due, and Aaron call the suppliers and the hauliers to organise the delivery so that I could receive it all in the same lorry. Furthermore , on the day of delivery, Aaron called me and send me a text asking me if All material had arrived or if I needed further assistance. What can I say? Excellent customer service! Excellent drivers bringing the material, and excellent quality of merchandise. 5 stars truly deserved.
Thank you Aaron for your excellent work!!

2022幎7月13日
自発的なレビュヌ
5぀星のうち5の評䟡

Brilliant service

Brilliant service. Arrived on time by great delivery driver. First class product, so I would highly recommend Snaffle to anyone requiring building products.

2022幎6月8日
5぀星のうち5の評䟡

Highly recommend this site

Placing order was very quick and straight forward to do. Prices are
Extremely competitive with other stores.
Had really smooth transactions from start to finish. With great comunication from company at all times. Even after sales service to check I received everything satisfactory and on time.
Couldn't ask for better service will deal with again and recommend to everyone.

2022幎5月17日
自発的なレビュヌ
5぀星のうち1の評䟡

Still waiting for refund 3 weeks later

Ordered got cancelled after 4 days of waiting the was told I would get a full refund within 10 working days.
Still not received 3 weeks later.
Bloody disgrace of a company . Stay well clearr!!!

2022幎4月8日
自発的なレビュヌ
Snaffle Building Supplies ロゎ

Snaffle Building Supplies からの回答

Hello Matt,

I am very sorry to hear that you have had a negative experience with Snaffle.

I have tried to contact you to discuss this, however I cannot get through. If you could give me a call when possible, and I would be happy to look into this further for you.

Kind Regards
Aaron

5぀星のうち1の評䟡

Order cancelled, waste of time!

I placed an order which said 2-6 days delivery. Order was marked as shipped 2 days after ordering. Waited in everyday since. Emailed on 7th day only to be told they actually don’t have stock and cancelled my order. However I’ve just checked and product is still in stock but now showing £18 delivery charge, I was charged £0 so I suspect this is why it was cancelled. If I had just received a message to say there was a mistake with delivery charge I would have happily paid it! Instead I was left waiting 7 working days and then (most likely) lied to. Avoid!

2022幎2月7日
自発的なレビュヌ
Snaffle Building Supplies ロゎ

Snaffle Building Supplies からの回答

Good morning,

Thank you for your feedback.
We're sorry to hear you had a poor experience with us, and we are working to ensure this does not happen again.
I can assure you that this item is not in stock as this is sourced locally so stock varies around the country.
I will get one of our managers to contact you directly to resolve this.

Apologies for any inconvenience caused.

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