These were a game changer for our family. We flew to Thailand and my son doesn’t ever sleep (suffers with insomnia) but having this pillow made all the difference - we brought two so the four of us d... もっと見る
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Super easy to find what I wanted ie a small pillow which I could fit into my suitcase - ordering online was simple & delivery was also super fast! I especially wanted a feather down pillow as I just c... もっと見る
企業が回答しました
Why had I not bought this pillow years ago? So many bad nights sleep with lumpy hotel pillows. Just spent a week sailing and although the bed was thoroughly uncomfortable I slept well and woke up wi... もっと見る
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Can’t fault communication & speed of delivery but as the pillow is folded into the travel bag it’s flatter in the middle, even though I have tried to fluff it up as much as possible it’s still very fl... もっと見る
企業が回答しました
企業情報
当該企業による記述
Snoooze is dedicated to enhancing your sleep quality. We're committed to making your sleep experience restful and rejuvenating, and we're continuously expanding our line to support better sleep.
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I would prefer more filling but i…
I would prefer more filling but i suppose i can put it on another pillow
2023年11月24日
Snooozeworld からの回答
Dear Susan, Thank you for your feedback! We'll consider your preference for more filling in future iterations of our pillow. Best regards , Marina from Snooozeworld
a good night's sleep!
The pillows are lovely - very comfortable for aching necks. Also the material for pillowcases is great quality and smooth - a good nights sleep!
2023年11月17日
Snooozeworld からの回答
Dear Claire,
Thank you for your recent purchase of a Mini Pillowcase in Duck Egg Blue and a Full Size Snoooze Portable Pillow.
We noticed your review mentioning bamboo sheets and mattresses, which seems to be for a different product, as we specialize in portable pillows.
Could you kindly delete or amend your review to reflect the products you purchased from us?
Your feedback is valuable, and we would love to hear your thoughts on our portable pillows.
Thank you for your understanding and assistance.
Best regards,
Yev
Great soft travel pillow
Great soft travel pillow and too good to be used just then! Normally sleep on feather pillow but think this is actually much better and anxious for the full size versions to be re-stocked!
2023年11月9日
自発的なレビュー
Snooozeworld からの回答
Dear KimBo
We're honored to hear that you find our travel pillow to be superior to feather pillows and that you're eagerly awaiting the full-size versions. We appreciate your support and look forward to restocking them soon! Sweet dreams, Marina from Snooozeworld
The most amazing pillow
I love this pillow, so amazing for travel, work, staying with friends. Perfect gift, although I kept mine for myself.
2023年11月2日
自発的なレビュー
Snooozeworld からの回答
Thanks for the love! They're perfect gifts, too - a gift of peaceful sleep.
Cheers to more restful nights with Snoooze!
Warm wishes,
Marina and the Snoooze Team
Uber soft travel pillow
Uber soft travel pillow. Perfect gift for yourself or little heads that need to rest....
Worth every penny.
2023年11月5日
自発的なレビュー
Snooozeworld からの回答
We're thrilled to know you're enjoying the comfort of our travel pillow. It's a gift to yourself or anyone in need of restful moments. Your satisfaction is priceless to us. Thanks for your support!
Warm regards,
Marina and the Snoooze Team
The extra mile
I ordered a pillow to help with my wife's neck pain during a trip to Europe. I ordered well in advance. The item was promptly dispatched by Royal Mail 24 tracked. It never arrived having been scanned after part of the journey and then not again. An email to Snooze brought an immediate response. A delivery of a new pillow was arranged with DPD and arrived in 24 hours with no problem even on a Saturday. I congratulate the company on going the extra mile to make sure that the pillow was there for our trip. The pillow is just what was needed.
2023年10月28日
自発的なレビュー
Snooozeworld からの回答
We're truly grateful for your kind words and understanding. Our team is committed to ensuring your needs are met, and we're delighted that we could assist you promptly.
Thank you for choosing Snoooze, and we hope your wife's trip to Europe is as comfortable and pain-free as possible. Safe travels!
Best regards,
Marina and the Snoooze Team
These pillows are always at the top of…
These pillows are always at the top of my packing priority list. I wouldn’t go without them. They hardly take up any room you can squeezethem into a really small space. They make travelling so much more comfortable. No more stiff necks! Or worrying about the pillows in hotels because I’m always guaranteed a great nights sleep with them. They are so comfortable!!! I bought them to put in my families stockings last Christmas. So now we all have one.
2023年10月26日
自発的なレビュー
Snooozeworld からの回答
Your feedback warms our hearts! ❤️
And we're thrilled to hear you shared the comfort by gifting them to your family last Christmas. The gift of a peaceful night's sleep is one that keeps on giving. Sweet dreams to you and your family! 😴🎁
Best regards, Marina and the Snoooze Team
I ordered it and it literally came in a…
I ordered it and it literally came in a couple of day. I love it, it packs up small and it's soft. Sadly my husband won't have one as he needs a much firmer pillow but I like a softer one. This will be ideal for taking away to hotels and for our camper van
2023年10月18日
Snooozeworld からの回答
Thank you for sharing your experience! 😊
We're delighted to hear that your Snoooze pillow arrived promptly and met your expectations.
Whether it's hotels or your camper van adventures, we hope your Snoooze pillow adds an extra touch of coziness to your journeys. Here's to many more restful nights ahead!
Best regards,
Marina and the Snoooze Team
It was very Good
2023年10月16日
Snooozeworld からの回答
We're thrilled to hear that you had a great experience with us! 😃
Your satisfaction is our top priority, and we're pleased that you found our product to be very good. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to ensure your restful nights and comfy travels.
Best regards,
Marina and the Snoooze Team
I bought the silk pillowcase and pillow…
I bought the silk pillowcase and pillow as a extra
It was a gift
And my friend loved it
Was so happy I bought both together to make it a proper gift
2023年9月25日
Snooozeworld からの回答
Thank you for sharing your wonderful experience! 🌟
We're delighted that your friend loved the silk pillowcase and pillow. It sounds like it made for a fantastic gift. Should you ever want to treat yourself or another friend to more Snoooze goodness, we're here to help.
Best regards,
Marina and the Snoooze Team
I love how I can take my own comfy…
I love how I can take my own comfy pillow away with me anywhere! it springs into a plump , cushy, squishy pillow in a quick shake and plump! I popped mine in the hood of my sleeping bag so my friend didn't have to make up the spare bed, I was like a caterpillar all cocooned in my comfy sleeping bag with a perfect pillow!
2023年9月16日
Snooozeworld からの回答
We're thrilled to hear that you're enjoying the versatility of our pillow! 🌟 Your cocooned setup with the comfy sleeping bag and perfect pillow sounds delightful. Thanks for sharing your creative and cozy use of Snoooze.
Best regards,
Marina and the Snoooze Team
Snooozeworld からの回答
We're delighted to hear you're enjoying the softness of your Snoooze pillow! If you have any more feedback or questions, feel free to reach out. Sleep well!
Best regards,
Marina and the Snoooze Team
Improved my sleep
I can't get enough of Snoooze candles! The scents are so calming and really help me relax before bedtime. Plus, they burn evenly and last a long time. Highly recommend for a peaceful night's sleep!
2023年9月25日
自発的なレビュー
Snooozeworld からの回答
Thank you for sharing your positive experience with Snoooze candles! We're delighted to know they've helped improve your sleep and relaxation. If you ever need more, we're here for you. Enjoy those peaceful nights!
Best regards,
Marina and the Snoooze Team
Way too soft…
Can’t fault communication & speed of delivery but as the pillow is folded into the travel bag it’s flatter in the middle, even though I have tried to fluff it up as much as possible it’s still very flat. It’s also way too soft for me, it’d be great if you offered a firmer option. Overall disappointed ☹️
2023年9月12日
Snooozeworld からの回答
Hi Gail,
Thank you so much for your kind words about our communication and speedy delivery. We truly aim to provide the best service possible. I'm genuinely sorry to hear that the pillow's firmness didn't meet your expectations. We've designed our pillows to offer a balanced level of comfort and support that has been well-received by the majority of our customers.
If you find the pillow a bit flat in the middle, a quick fluff usually helps to redistribute the filling for a more even feel. We understand that comfort is a personal preference, and we want you to be completely satisfied with your purchase. If the pillow isn't quite right for you, please know that you're more than welcome to return it.
Your satisfaction is our top priority, and your feedback is incredibly valuable to us as we strive to improve.
Warm regards,
Yev from Snoooze
The perfect travel pillow
I bought the smaller pillow but was a bit sceptic about the size. I took it on holiday and loved it. Perfect size and had a good sleep every night. I only sleep in feather and down pillows at home but was very happy with the filling. The perfect travel companion.
2023年9月8日
Snooozeworld からの回答
Hi Ronel,
Thank you so much for taking the time to share your experience with our travel pillow!
We're thrilled to hear that you found it to be the perfect travel companion and that it met your comfort standards, especially considering you're used to feather and down pillows at home.
It's wonderful to know that you had a good sleep every night while on holiday.
Your positive feedback means the world to us, and we're so glad you're satisfied with your purchase. Safe travels and sweet dreams on all your future adventures!
Best regards,
Yev from Snoooze
Dessapointing
The pillow is very flat , really not a substitute for a proper pillow at all. Very difficult to put back in the sleeve .
Not as expected or as useful
2023年8月24日
Snooozeworld からの回答
Hi Denise,
I'm really sorry to hear that the pillow didn't meet your expectations. We strive for customer satisfaction, so it's disappointing to know that you found the pillow to be too flat and difficult to put back in the sleeve.
While the firmness and ease of use can be subjective, we understand that everyone's comfort needs are different. If you're not satisfied with your purchase, we offer a straightforward return process.
We appreciate your feedback as it helps us continually improve our products and services. Thank you for giving us a try, and we hope you'll consider us again in the future.
Best regards,
Yev from Snoooze
Perfect
I ordered the travel pillow with a silk pillowcase and it's perfect. I have problems with my neck and I am extremely fussy with pillows so I always take my own when travelling. I usually vac bag my pillow and have to take the hand pump with me which is ok but actually makes the bag hard so it's fine in a normal suitcase but I'm not able to do this with carry on luggage as its too big. The travel pillow is just going to be so much easier and take up less room . Delivery was very good and I can't recommend enough. Thank you 😊
2023年8月31日
Snooozeworld からの回答
Hi Ellen,
Wow, thank you for such a glowing review!
We're absolutely thrilled to hear that our travel pillow with a silk pillowcase has met your specific needs, especially considering you have neck issues and are particular about your pillows.
It's fantastic to know that our product will make your travels easier and more comfortable.
We're also pleased to hear that you found our delivery service to be up to the mark.
Your recommendation means a lot to us, and we're so grateful for customers like you.
Safe travels and sweet dreams!
Best regards,
Yev from Snoooze
Snooozeworld からの回答
Hi Dani,
Wow, thank you for the glowing review!
It's awesome to hear you're loving our pillows and had a great experience with our customer service.
Your positive feedback really makes our day!
Looking forward to keeping you comfy on all your future travels.
Cheers,
Yev from Snoooze
Snooozeworld からの回答
Hi Andrea,
Thank you so much for your wonderful review!
We're delighted to hear you're enjoying our product and had a positive experience with our customer service.
Your feedback is incredibly valuable to us, and we're thrilled to have met your expectations.
Here's to many more comfortable and restful journeys ahead!
Best regards,
Yev from Snoooze
Very soft pillow
The customer service was brilliant. I emailed when I’d ordered and asked if it could be sent quickly as I was going away a few days later. It came the day before. Excellent service. The travel pillow itself is just ok. It’s very well made. Nice pillowcase and bag. But there’s not much substance to it. It’s very soft. No support as such. I suppose that it can’t be thicker or firmer as then it wouldn’t roll up in the little bag. I need a pillow a bit firmer.
2023年8月26日
Snooozeworld からの回答
Hi Bev,
Thank you for taking the time to leave a review, and for your kind words about our customer service and speedy delivery.
We're glad we could get your pillow to you before your trip!
I understand that you found the pillow to be softer than you'd prefer.
We've designed our pillows to be portable, which does limit how firm they can be while still fitting into the travel bag. However, we aim for a balance that suits most people's comfort needs.
Your feedback is invaluable to us as we continually strive to improve our products. If you're not completely satisfied, please remember that we offer an easy return process.
Thanks again for giving us a try, and we hope you'll consider us for your future travel needs.
Best regards,
Yev from Snoooze
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