A minha encomenda original de meias acabou por não ser entregue (por motivos alheios à marca), mas a empresa resolveu a situação prontamente: enviaram-me um par novo, sem qualquer custo adicional e co... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Catálogo muito diversificado, designs muito giros e relativamente rápida (dentro do prazo anunciado). As meias são de boa qualidade, no entanto mandei vir dois pares com desenhos diferentes e o tipo d... もっと見る
企業が回答しました
Pas op: ik kreeg een additionele rekening voor invoerrechten en btw. Dat verhoogde de prijs aanzienlijk. Alhoewel ik hier vaker heb gekocht, was dit de laatste keer. Jammer.
企業が回答しました
I have now ordered from Sock Affairs three or four times and am delighted with the selection and quality. As delivery of my last order took a little longer than expected and I was getting anxious,... もっと見る
企業が回答しました
企業情報
Sockaffairs について
当該企業による記述
About Sock Affairs
Sock affairs has been five years in the making. In 2018, two guys left their cushy corporate jobs to follow a big idea: make fun socks for grown ups. Three brands and 1 million socks later, we’ve developed a team of knitting experts, each assigned with the creative vision of a collection, according to their hobbies and passions. Collectively, we focus on making high-quality socks that look good and feel even better. In this journey, we've created a community of tens of thousands that share our passion. People who know that when you put on a great pair of socks, it can make your whole day better.
連絡先
Rua Latino Coelho 87 - piso 6, 1050-134, Lisbon, ポルトガル
- info@sockaffairs.com
- sockaffairs.com
4.3
優良
679件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sockaffairs からの回答
Olá Nuno,
Muito obrigado pela tua avaliação! Agradecemos o teu apoio e o ótimo feedback. Ficamos felizes por saber que estás satisfeito com o nosso serviço!
Esperamos ver-te em breve na Sock Affairs e, claro, obrigado por dizeres não a meias aborrecidas! 😃
Special Music Socks
I ordered special music motifs on the socks and am now happy with their receipt and quality.
Some of the order took a little longer, but I was informed about this directly and very kindly.
I can therefore happily recommend the company :-)
2025年3月6日
自発的なレビュー
Sockaffairs からの回答
Hi Bettina,
Thank you so much for your review, we appreciate your support and great feedback. We are glad to see that you are happy with our service!
We hope to see you soon at Sock Affairs and thank you so much for saying No to boring socks!
Brilliant from sockaffairs
Brilliant from sockaffairs. Love my new socks. Love the designs. Cant wait to try them all out.
2025年1月20日
Sockaffairs からの回答
Hi Victor,
Thank you so much for your review, we appreciate your support and great feedback. We are glad to see that you are happy with our service!
We hope to see you soon at Sock Affairs and thank you so much for saying No to boring socks!
Sockaffairs からの回答
Hi Alejandro,
Thank you so much for your review, we appreciate your support and great feedback. We are glad to see that you are happy with our service!
We hope to see you soon at Sock Affairs and thank you so much for saying No to boring socks!
Qualidade e Confiança
Houve um problema por parte dos CTT e a Sockaffairs disponibilizou-se para ajudar. A encomenda chegou e com qualidade!
2025年1月6日
Sockaffairs からの回答
Olá Liliana,
Agradecemos a sua avaliação, apoio e ótimo feedback.
Estamos felizes em saber que está feliz com as suas meias e o nosso serviço!
Esperamos vê-la novamente, em breve, na Sock Affairs e obrigado por dizer Não às meias sem graça!
1a experiência
Boa qualidade. Sensação ao toque macio. Confortáveis para dormir.
O processo de encomenda sem problemas.
Boa criatividade e variedade nas várias categorias.
Encomendei depois do natal e muitas das opções estavam esgotadas, o que é compreensível.
2025年1月2日
Sockaffairs からの回答
Olá Pedro,
Muito obrigado pela sua avaliação, agradecemos o seu apoio e o seu excelente feedback.
Faremos tudo o que estiver ao nosso alcance para o melhorar e para merecer as 5 estrelas.
Esperamos vê-lo em breve na Sock Affairs e muito obrigado por dizer não às meias aborrecidas!
find that the socks fabric is really…
find that the socks fabric is really thin....
Moreover : I was attracted by the Joy Division graphics but was disappointed when I received them... I think that the image on the web site is not the real product...
2025年1月2日
Sockaffairs からの回答
Hi Simon,
Thank you for reaching out, and we're sorry to hear about your experience.
Socks with complex patterns like ours are more delicate due to the designs and color variations, which can affect durability. We prefer this method overprinting, as we feel printing would compromise quality.
We’ll investigate whether it’s due to a cotton batch issue or a machine problem. May I kindly ask you please send us a picture of the socks you received? This will help us resolve the issue.
We suggest trying a replacement pair to see if the quality improves. If you're not satisfied, we can offer a refund, or if you prefer, we’ll refund the faulty pairs.
Let us know if you need anything else.
Sockaffairs からの回答
Hi Silvestre,
Thank you so much for your review, we appreciate your support and great feedback. We are glad to see that you are happy with our service!
We hope to see you soon at Sock Affairs and thank you so much for saying No to boring socks!
Stock enganador
Havia meias, depois já não havia, depois substituíram por outras, afinal também não havia
2025年1月6日
Sockaffairs からの回答
Olá Nuno,
Agradecemos o seu feedback e lamentamos saber que a sua experiência com a nossa loja não foi satisfatória.
Compreendemos a frustração causada pela situação com o stock e as substituições dos produtos, e pedimos desculpa pelo inconveniente.
Foi realizado o reembolso da meia em falta e enviado a restante encomenda.
A sua opinião é muito importante para nós, por tal estamos a trabalhar para melhorar a nossa gestão de stock e a comunicação com os nossos clientes para evitar que algo semelhante aconteça no futuro.
Se houver algo mais que possamos fazer por si, por favor, não hesite em nos contactar.
Very professional and trustworthy…
Very professional and trustworthy company. I had an issue with an order delivery, that was swiftly handled. The contact were very polite and worked on a solution very fast.
Thank you for all you assistance and product quality 👌
2025年2月17日
自発的なレビュー
Sockaffairs からの回答
Hi Rui,
Thank you so much for your review, we appreciate your support and great feedback. We are glad to see that you are happy with our service!
We hope to see you soon at Sock Affairs and thank you so much for saying No to boring socks!
Sockaffairs からの回答
Hi Tomas,
Thank you so much for your review, we appreciate your support and great feedback. We are glad to see that you are happy with our service!
We hope to see you soon at Sock Affairs and thank you so much for saying No to boring socks!
Buena gestión, rápidos
Muy fácil la gestión y muy buen servicio. Les doy 4 estrellas porque se les olvidó meter unos calcetines en el paquete y no pude hacer los regalos de Reyes correctamente, pero en cuanto les escribí me los enviaron de nuevo. Los calcetines, muy chulos.
2024年12月23日
Sockaffairs からの回答
Hi Sr.Campos,
Thank you so much for your review, we appreciate your support and great feedback.
We will do everything we can to improve it and to earn the 5 stars.
We hope to see you soon at Sock Affairs and thank you so much for saying No to boring socks!
The customer service was great and very…
The customer service was great and very helpful to resolve an issue with the delivery. All interaction with them was smooth, nice and helpful. And when the parcel had arrived, the socks were even better than anticipated. Looking forward to my next purchase
2025年1月30日
自発的なレビュー
Sockaffairs からの回答
Hi Christian,
Thank you so much for your review, we appreciate your support and great feedback. We are glad to see that you are happy with our service!
We hope to see you soon at Sock Affairs and thank you so much for saying No to boring socks!
A bit long to receive but everything's…
A bit long to receive but everything's ok with the socks.. It was a gift so I'm waiting for the feedback of my friend to know more about the quality.
2025年1月20日
自発的なレビュー
Sockaffairs からの回答
Hi there,
Thank you so much for your review, we appreciate your support and great feedback.
We will do everything we can to improve it and to earn the 5 stars.
We hope to see you soon at Sock Affairs and thank you so much for saying No to boring socks!
Sockaffairs からの回答
Olá Luz,
Agradecemos a sua avaliação, apoio e ótimo feedback.
Estamos felizes em saber que está feliz com as suas meias e o nosso serviço!
Esperamos vê-la novamente, em breve, na Sock Affairs e obrigado por dizer Não às meias sem graça!
Great customer service
Great customer service after Royal Mail delivered to the wrong address. And great socks. Very happy.
2024年12月6日
自発的なレビュー
Sockaffairs からの回答
Hi Alex,
Thank you so much for your review, we appreciate your support and great feedback. We are glad to see that you are happy with our service!
We hope to see you soon at Sock Affairs and thank you so much for saying No to boring socks!
gostei muito
As meias são de muito boa qualidade.
Foi uma prenda para a minha mãe ela já gostava muito dos desenhos do Hugo van der Ding tanto que tem decoração, foi uma prenda certeira
2024年11月28日
Sockaffairs からの回答
Olá Maria,
Agradecemos a sua avaliação, apoio e ótimo feedback.
Estamos felizes em saber que está feliz com as suas meias e o nosso serviço!
Esperamos vê-la novamente, em breve, na Sock Affairs e obrigado por dizer Não às meias sem graça!
Cartão de agradecimento
Foi tudo bom, só tenho pena que o cartão de agradecimento tenha vindo em inglês, pois penso que não faz sentido um cliente português a comprar em Portugal a uma empresa portuguesa receba um cartão de agradecimento pela compra em inglês.
2024年11月29日
Sockaffairs からの回答
Olá João,
Muito obrigado pela sua avaliação, agradecemos também a sua compra e o seu feedback.
Teremos a sua sugestão em consideração para o futuro.
Esperamos vê-la novamente, em breve, na Sock Affairs e obrigado por dizer Não às meias sem graça!
I love my socks
I love my socks! all perfect, super nice and great quality! And they look so cool!
2024年11月26日
Sockaffairs からの回答
Hi Goppert,
Thank you so much for your review, we appreciate your support and great feedback. We are glad to see that you are happy with our service!
We hope to see you soon at Sock Affairs and thank you so much for saying No to boring socks!
Sockaffairs からの回答
Olá Rita,
Agradecemos a sua avaliação, apoio e ótimo feedback.
Estamos felizes em saber que está feliz com as suas meias e o nosso serviço!
Esperamos vê-la novamente, em breve, na Sock Affairs e obrigado por dizer Não às meias sem graça!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。