A minha encomenda original de meias acabou por não ser entregue (por motivos alheios à marca), mas a empresa resolveu a situação prontamente: enviaram-me um par novo, sem qualquer custo adicional e co... もっと見る
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レビュアーのコメントを見てみましょう
Catálogo muito diversificado, designs muito giros e relativamente rápida (dentro do prazo anunciado). As meias são de boa qualidade, no entanto mandei vir dois pares com desenhos diferentes e o tipo d... もっと見る
企業が回答しました
Pas op: ik kreeg een additionele rekening voor invoerrechten en btw. Dat verhoogde de prijs aanzienlijk. Alhoewel ik hier vaker heb gekocht, was dit de laatste keer. Jammer.
企業が回答しました
I have now ordered from Sock Affairs three or four times and am delighted with the selection and quality. As delivery of my last order took a little longer than expected and I was getting anxious,... もっと見る
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企業情報
Sockaffairs について
当該企業による記述
About Sock Affairs
Sock affairs has been five years in the making. In 2018, two guys left their cushy corporate jobs to follow a big idea: make fun socks for grown ups. Three brands and 1 million socks later, we’ve developed a team of knitting experts, each assigned with the creative vision of a collection, according to their hobbies and passions. Collectively, we focus on making high-quality socks that look good and feel even better. In this journey, we've created a community of tens of thousands that share our passion. People who know that when you put on a great pair of socks, it can make your whole day better.
連絡先
Rua Latino Coelho 87 - piso 6, 1050-134, Lisbon, ポルトガル
- info@sockaffairs.com
- sockaffairs.com
4.3
優良
679件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
boa qualidade do produto e ausência de…
boa qualidade do produto e ausência de comunicações para além das necessárias.
2025年5月26日
Sockaffairs からの回答
Olá Teresa,
Agradecemos a sua avaliação, apoio e ótimo feedback. Estamos felizes em saber que está feliz com as suas meias e o nosso serviço!
Esperamos vê-la novamente, em breve, na Sock Affairs e obrigado por dizer Não às meias sem graça!
Sockaffairs からの回答
Hi Oliver,
Thank you for reaching out and we are sorry that you did not have a great experience in our store.
Your order: SA22535 was shipped on May 19 2025. Orders with standard shipping to Germany can take up to 10 business days to arrive with no tracking number as stated in our FAQs.
Would you please confirm if you have received any delivery attempts from your local post office like a notice on your mailbox?
Your parcel may also be awaiting collection at a local depot or you may need to re-arrange delivery. If not, just reply to the email we sent you, so we can send you a new parcel immediately.
In meantime, if we can help you with anything else, just let us know.
Bons desenhos, qualidade fraca
Desenhos super engraçados mas o meteriam das meias é fraco…
Usadas e lavadas duas vezes, e já têm borboto :/
2025年5月5日
Sockaffairs からの回答
Olá André,
Agradecemos a sua avaliação. Levamos a qualidade de forma muito séria e a sua opinião é fundamental.
Lamentamos saber que não teve uma excelente experiência com os nossos artigos. Vendemos mais de 500.000 meias desde o nosso lançamento e tivemos pouquíssimos problemas, um que detectamos é que se as meias forem secas na máquina de secar, ficam muito mais frágeis e encolhem consideravelmente devido às fibras que as tornam mais elásticas e confortáveis, por isso não o recomendamos nas nossas instruções de lavagem.
Insistimos para que experimente um par de substituição e veja se a qualidade melhora. Se não ficar satisfeito com o par, procederemos a um reembolso e, se não quiser o par de substituição, procederemos ao reembolso dos pares defeituosos.
Apenas nos informe acerca de como pretende proceder, para que a possamos ajudar da melhor forma.
Ótima qualidade preço
Processo de entrega suave. Qualidade das meias muito acima da média. Ótima compra!
2025年5月5日
Sockaffairs からの回答
Olá Henry,
Agradecemos a sua avaliação, apoio e ótimo feedback.
Estamos felizes em saber que está feliz com as suas meias e o nosso serviço!
Esperamos vê-la novamente, em breve, na Sock Affairs e obrigado por dizer Não às meias sem graça!
Beautiful socks
Perfect, wonderful socks ! I love them !
The only issue would be that the shipping took 2 weeks (I’m from France)
2025年4月14日
Sockaffairs からの回答
Hi Nolia,
Thank you so much for your review, we appreciate your support and great feedback. We are glad to see that you are happy with our service!
We hope to see you soon at Sock Affairs and thank you so much for saying No to boring socks!
Sockaffairs からの回答
Hi Luis,
Thank you so much for your review, we appreciate your support and great feedback. We are glad to see that you are happy with our service!
We hope to see you soon at Sock Affairs and thank you so much for saying No to boring socks!
As meias são muito bonitas
As meias são muito bonitas, algumas apertam um pouco no elástico
2025年5月16日
自発的なレビュー
Sockaffairs からの回答
Olá Jorge,
Muito obrigado pela sua avaliação, apoio e excelente feedback! Ficamos muito felizes por saber que está satisfeito com as suas meias e com o nosso serviço.
De facto, alguns modelos podem ajustar-se de forma diferente em certas pernas, mas caso não esteja totalmente satisfeito, teremos todo o gosto em proceder à devolução.
Esperamos revê-lo em breve na Sock Affairs — e obrigado por dizer não às meias sem graça!
Com os melhores cumprimentos,
Schlechter Service
Die Socken wurden erst gar nicht los geschickt. Auf Nachfrage hieß es,die Ware ist auf dem Postweg verloren gegangen, obwohl nie eine Sendebestätigung kam. Bei der zweiten Sendung kam nur die Hälfte. Jetzt warte ich seit einer Woche das sich mal jemand darum kümmert,aber es antwortet kaum mal jemand😡😡 Ganz schlechter Service
2025年4月2日
Sockaffairs からの回答
Hi Britta,
Thank you for reaching out, and I’m truly sorry to hear that your experience with our store wasn’t ideal.
While a lost order is unfortunately beyond our control, the reshipment should have been handled correctly from the start — and for that, we sincerely apologize.
We've now sent the missing pair via Express to ensure it reaches you as soon as possible. As a small token of appreciation for your patience, we’ve also sent you a little perk by email.
If there’s anything else we can do to make things right, please don’t hesitate to let us know — we’re here to help!
Warm regards,
Rápido e com muita qualidade
2025年3月28日
Sockaffairs からの回答
Olá Mafalda,
Agradecemos a sua avaliação, apoio e ótimo feedback. Estamos felizes em saber que está feliz com as suas meias e o nosso serviço!
Esperamos vê-la novamente, em breve, na Sock Affairs e obrigado por dizer Não às meias sem graça!
I love these socks
I love these socks -they are imaginative and beautifully made. They make excellent personal gifts as you can choose something that you know will be meaningful to whoever you are buying for. The customer service is also excellent
2025年3月10日
Sockaffairs からの回答
Hi Margaret,
Thank you so much for your review, we appreciate your support and great feedback. We are glad to see that you are happy with our service!
We hope to see you soon at Sock Affairs and thank you so much for saying No to boring socks!
Sockaffairs からの回答
Olá João,
Agradecemos a sua avaliação, apoio e ótimo feedback. Estamos felizes em saber que está feliz com as suas meias e o nosso serviço! Esperamos vê-la novamente, em breve, na Sock Affairs e obrigado por dizer Não às meias sem graça!
Excellent customer support and the…
Excellent customer support and the socks quality is excellent!
2025年4月7日
自発的なレビュー
Sockaffairs からの回答
Hi Alexis,
Thank you so much for your review, we appreciate your support and great feedback. We are glad to see that you are happy with our service!
We hope to see you soon at Sock Affairs and thank you so much for saying No to boring socks!
Sockaffairs からの回答
Hi Jenny,
Thank you so much for your review, we appreciate your support and great feedback. We are glad to see that you are happy with our service!
We hope to see you soon at Sock Affairs and thank you so much for saying No to boring socks!
Sockaffairs からの回答
Hi Al,
Thank you so much for your review, we appreciate your support and great feedback. We are glad to see that you are happy with our service!
We hope to see you soon at Sock Affairs and thank you so much for saying No to boring socks!
Sockaffairs からの回答
Hi Rosalba,
Thank you so much for your review, we appreciate your support and great feedback.
We will do everything we can to improve it and to earn the 5 stars.
We hope to see you soon at Sock Affairs and thank you so much for saying No to boring socks!
Muito Satisfeita
A encomenda chegou rápido!
As meias eram exatamente como nas fotos e de boa qualidade!
Muito satisfeita, recomendo.
2025年1月27日
Sockaffairs からの回答
Olá Ana,
Agradecemos a sua avaliação, apoio e ótimo feedback. Estamos felizes em saber que está feliz com as suas meias e o nosso serviço! Esperamos vê-la novamente, em breve, na Sock Affairs e obrigado por dizer Não às meias sem graça!
Sockaffairs からの回答
Hi Ruch,
Thank you so much for your review, we appreciate your support and great feedback. We are glad to see that you are happy with our service!
We hope to see you soon at Sock Affairs and thank you so much for saying No to boring socks!
Sockaffairs からの回答
Hi Ioanna,
Thank you so much for your review, we appreciate your support and great feedback. We are glad to see that you are happy with our service!
We hope to see you soon at Sock Affairs and thank you so much for saying No to boring socks!
Empatía y buen trato al cliente
Empatía y buen trato al cliente. Ya había comprado sus productos, así que ya sabía que eran de buena calidad y con unos diseños muy atractivos. Seguiré comprando aquí.
2025年3月19日
自発的なレビュー
Sockaffairs からの回答
Hi Fernando,
Thank you so much for your review, we appreciate your support and great feedback. We are glad to see that you are happy with our service!
We hope to see you soon at Sock Affairs and thank you so much for saying No to boring socks!
Un buen servicio
Un buen servicio, un buen producto y un precioso recipiente donde recibir mis calcetines
2025年3月19日
自発的なレビュー
Sockaffairs からの回答
Hi Enrique,
Thank you so much for your review, we appreciate your support and great feedback. We are glad to see that you are happy with our service!
We hope to see you soon at Sock Affairs and thank you so much for saying No to boring socks!
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