Ellie, the young lady who helped us was excellent at her job. She knew the products well and was attentive and helpful without being over- bearing. She was professional, but also personable. She expla... もっと見る
企業が回答しました
所在地
所在地を変更49 Boucher Road, BT12 6HR Belfast, GB
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Absolutely brilliant service from start to finish from Salma in Belfast. She was friendly, knowledgeable, and really took the time to help us find the right option without any pressure. She went above... もっと見る
企業が回答しました
I had a really good experience at Sofology, thanks to Barry at the Boucher Road store who helped me choose my sofa. He was so friendly, approachable and really knowledgeable, which made the whole proc... もっと見る
企業が回答しました
Fantastic team very Polite and helpful. James helped us with our purchase and could not be more helpful. No pressure sale approach just friendly and attentive.
企業が回答しました
企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
49 Boucher Road, BT12 6HR, Belfast, 英国
4.9
優良
1717件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Sofology - Belfast からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Great selection and very good quality products.
Very good shop. Tidy, well run and very helpful/ friendly staff.
2025年10月5日
Sofology - Belfast からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Both sales people were excellent and…
Both sales people were excellent and made the buying experience brilliant
2025年10月1日
Sofology - Belfast からの回答
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
I had a great experience with Sofology
I had a great experience with Sofology, I was in the shop just 3 times, first to look around, second to pick and order, third time to pay, within 3 weeks my Beautiful sofa was in my house, the delivery keep me up dated to the very minute, very happy with them, very nice lads, had it all sat up within minutes, lovely guys. So was the sales people. Very happy all in.
2025年8月25日
Sofology - Belfast からの回答
Good afternoon, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Sofology - Belfast からの回答
Hi there, thank you so much for your review. We're pleased to hear you found the team helpful in store. We hope you found the perfect sofa! Have a great day 😊
Sofology - Belfast からの回答
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Barry the sales manager who looked…
Barry the sales manager who looked after us is one great man very helpful couldn't recommend this man enough credit to you
2025年9月27日
Sofology - Belfast からの回答
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Superb constructive and knowledgeable…
Superb constructive and knowledgeable input from Selma at ourvisit to the store
2025年9月23日
Sofology - Belfast からの回答
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Exceptional customer service
Exceptional customer service : helpful, patient, understanding and knowledgeable staff a 5* experience all around!
Thank You Sofology Team Belfast, Especially Salmá and Aaron :)
2025年9月22日
Sofology - Belfast からの回答
What a fantastic review, thank you so much for taking the time to write this 😊
Great experience from start to finish
Great experience from start to finish. Matt was great explaining everything we needed to know. 5*
2025年9月24日
Sofology - Belfast からの回答
What a fantastic review, thank you so much for taking the time to write this 😊
Sofology - Belfast からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Sofology - Belfast からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Sofology - Belfast からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Matt. Have a great day 😊
Shopping with ease
Sheer ease of not having to travel from shop to shop/ having spent 3 days just doing that
2025年9月21日
Sofology - Belfast からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
It's was fun and encouraging of yall
It's was fun and encouraging of yall, Honestly was not expecting such but I really appreciate and enjoyed every single moment with guys
2025年9月21日
Sofology - Belfast からの回答
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Alison was excellent.Very quick and…
Alison was excellent.Very quick and relaxing experience
2025年9月21日
Sofology - Belfast からの回答
Thank you for your wonderful review! We're delighted that Alison provided you with a quick and relaxing experience. Our team aims to deliver the best service, and it's rewarding to know we've succeeded. If you need anything else, please reach out. We look forward to welcoming you back to Sofology Belfast!
Purchase of corner sofa .
Firstly - the lady who served us was very patient and friendly and most importantly was fully knowledgeable about all sofa options we reviewed and went to great length to match our expectations of a significant investment showing us all options in store and on extensive range of options on her laptop and this ended in us confident in our purchase of a quality , long term asset to our home.
2025年9月21日
Sofology - Belfast からの回答
Thank you for sharing your wonderful feedback! We’re thrilled to hear about your positive experience at Sofology Belfast. Our team aims to provide exceptional service, and we’re glad our colleague assisted you with patience and knowledge. It’s great to know you feel confident in your purchase.
Your kind words and perfect rating mean a lot to us, and we look forward to welcoming you back. If you have any questions or need assistance, please reach out.
Sofology - Belfast からの回答
Thank you for sharing your feedback with us. We're delighted to hear you had a positive experience at Sofology Belfast and that our team met your expectations without overselling. Your satisfaction is our priority.
We appreciate your perfect rating and kind words. If you need anything else or have further feedback, please reach out. We look forward to welcoming you back to our store.
Friendly staff, easy process, good value
Aaron was friendly and helpful. He explained everything about the different options and even went and got a piece of oak flooring so we could see how it looked with the sofa feet. The purchase process was also really easy and there was no 'hard sell' for the insurance package (which we bought).
2025年9月20日
Sofology - Belfast からの回答
Thank you for sharing your experience Tom :-)
Excellent range of sofas and really…
Excellent range of sofas and really helpful and informative staff. Barry knew his stuff and was great with our youngest who we’d brought to store with us. Looking forward to getting our new sofa!
2025年9月20日
Sofology - Belfast からの回答
Thank you for your feedback! We're glad you enjoyed our sofas and found our staff helpful. Barry will be happy to know he made a positive impression on your youngest. We hope your new sofa brings you comfort. If you have any questions or need assistance, feel free to reach out. We look forward to seeing you again at Sofology Belfast!
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