Ellie, the young lady who helped us was excellent at her job. She knew the products well and was attentive and helpful without being over- bearing. She was professional, but also personable. She expla... もっと見る
企業が回答しました
49 Boucher Road, BT12 6HR Belfast, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Ellie, the young lady who helped us was excellent at her job. She knew the products well and was attentive and helpful without being over- bearing. She was professional, but also personable. She expla... もっと見る
企業が回答しました
Absolutely brilliant service from start to finish from Salma in Belfast. She was friendly, knowledgeable, and really took the time to help us find the right option without any pressure. She went above... もっと見る
企業が回答しました
I had a really good experience at Sofology, thanks to Barry at the Boucher Road store who helped me choose my sofa. He was so friendly, approachable and really knowledgeable, which made the whole proc... もっと見る
企業が回答しました
Fantastic team very Polite and helpful. James helped us with our purchase and could not be more helpful. No pressure sale approach just friendly and attentive.
企業が回答しました
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
49 Boucher Road, BT12 6HR, Belfast, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Great service from Salma but delivery costs are crazy! I've been in a view times here and had my eye on the Hygge sofa, which I finally bought last week. The staff in this branch are always very friendly and pleasant, on this occasion I was helped by Salma who was really nice and very helpful and patient with me as I made my decisions. My only criticism is the delivery cost, I think it's extremely high and should be reviewed by the company, as I know other companies will deliver the same kind of thing for a third of the price. Giving 5 stars for the service, staff and the options available.

Sofology - Belfast からの回答
Went twice to look at reclining sofas on two separate days I was approached by arron and then Salma both were very well informed on the details of the sofas ,and were very polite. Great experience thank u can’t wait for my new sofas.

Sofology - Belfast からの回答
Salma was very friendly. Professional and knowledgeable. She made the whole experience easy and pleasant. Thank you Salma.

Sofology - Belfast からの回答
My wife and I had a great experience choosing our sofa with Barry, he was very helpful and patient with our indecisiveness. Helpfully, she let us take some swatches home which helped inform our decision. I returned to buy the sofa today, Salma completed the sale, she was incredibly well informed, he explained every aspect of the purchase, insurance and delivery and completed the transaction swiftly. I feel all my questions were answered well and would recommend this team to anyone.

Sofology - Belfast からの回答
Customer Service. Honesty and integrity. Shelly and Aaron fantastic in the Boucher Road store. Hope Shelly can park her car.

Sofology - Belfast からの回答
Matt was fantastic, we asked lots of questions which were all confidently answered. We didn't feel like it was sales pitch regarding the extras we bought, we seen them as necessities. He was easy to talk to and will go far in his career

Sofology - Belfast からの回答
I recently purchased a sofa from Sofology in Belfast. I travelled up from Dublin. All the staff were lovely and their customer service was excellent. I dealt with Shelley and she was very professional and knowledgeable of the product range. The store had an excellent choice of furniture and the furniture was of high quality. I would highly recommend Sofology in Belfast. I'm looking forward to my new sofa and chair arriving soon 😄

Sofology - Belfast からの回答
Very experienced and knowledgeable employee. Able to easily tell us all the required details and tips for maintaining the sofa

Sofology - Belfast からの回答
We’ve visited the store in Boucher Road multiple times and on our recent visit, Matthew recognised us from our previous visit. He was very helpful and informative of the product we were wanting. Very happy with the purchase and looking forward on getting our sofa!

Sofology - Belfast からの回答

Sofology - Belfast からの回答
The Islington furniture I chose was on line only and not in store to view in Belfast. However the store assistant Matthew was very helpful showing me materials and similar sofas. Also I had technical problems with internet which were sorted with help from store assistant.

Sofology - Belfast からの回答

Sofology - Belfast からの回答
Great customer service from Amy and Barry, talked through everything well, making sure all details were correct and understood. Would highly recommend Sofology to anyone looking a new sofa.

Sofology - Belfast からの回答

Sofology - Belfast からの回答
Ellie has great customer service. She was very polite, mannered and friendly. She was also very knowledgeable in her line of service. A pleasure to do business with.

Sofology - Belfast からの回答
We had a an amazing experience purchasing our living room furniture at sofology boucher road. Salma provided us the best customer service we could ask for👌🏻. She is very patient and kind. She also remembered we had returned after a month.

Sofology - Belfast からの回答
Shelley was really professional. She was brilliant with us. Can't thank her enough.

Sofology - Belfast からの回答
Allison Armstrong was fantastic & really helped us choose what was the right sofa for us, can’t speak highly enough about her 😁

Sofology - Belfast からの回答
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