Great experience throughout with very welcoming staff! Damian dealt with us weekly as we shopped around and helped us with coming to a decision and Soraya was also very helpful when finally taking the... もっと見る
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所在地
所在地を変更The Peel Centre, Whitebirk Industrial Estate, BB1 3HT Blackburn, GB
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Fantastic service from Mike. So friendly, helpful, knowledgeable and a great laugh. Highly recommend. Bought two sets of sofas from Sofology with perfect service from start to finish.
企業が回答しました
Damien was a fantastic help from start to finish. We entered the store with our two children and he was brilliant at keeping them engaged while helping us with our sofa selection and purchase. Everyth... もっと見る
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We can’t thank Mike enough for his support in helping us choose and buy our sofa. We visited the store on several occasions to make sure we were completely certain with our choice, and every time we w... もっと見る
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企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
The Peel Centre, Whitebirk Industrial Estate, BB1 3HT, Blackburn, 英国
4.9
優良
2349件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Sofology - Blackburn からの回答
Hi there, thank you for taking the time to leave a 5 star review. It’s great to hear feedback like this!
Really helpful and quick.
2025年12月26日
Sofology - Blackburn からの回答
Hi there, thank you for the 5 star review!
Sofology - Blackburn からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Simply overall excellent customer…
Simply overall excellent customer service. We were treated with absolute respect. Not presurred or rushed and left to make our own decisions. Outstanding service
2025年12月26日
Sofology - Blackburn からの回答
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Very friendly and patient
Went to find a certain sofa but unfortunately it was no longer available 😢 but the salesmen were so patient with me 🤦♀️ I changed my mind right at the last minute before deposit 😱 and they never made me feel bad at all !! I am so grateful as I left knowing I had picked the right one 🤩 just the 12 week wait is going to kill me as I’m sat on garden furniture 🤣🤣🤣
2025年11月18日
Sofology - Blackburn からの回答
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Excellent selection of sofa's
Excellent selection of sofa's. Friendly and knowledgeable staff.
2025年12月29日
Sofology - Blackburn からの回答
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Excellent customer service
Excellent customer service, easy to get all information required and place order
2025年12月28日
Sofology - Blackburn からの回答
Thank you for sharing your experience :-)
Great service
Bought a small side table in the end of season sale and great service of putting in my car with great care by Blackburn team member
2025年12月28日
Sofology - Blackburn からの回答
Hello, thank you so much for your review. We are so happy to hear this!
Damian at Blackburn was amazing.
Damian at Blackburn was amazing.. remembered us from October and made the purchase very easy.
2025年12月28日
Sofology - Blackburn からの回答
Thank you for awarding us 5 Stars :-)
Sofology - Blackburn からの回答
Thank you for awarding us 5 Stars :-)
Sofology - Blackburn からの回答
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Pleasant Staff and staff aware of what…
Pleasant Staff and staff aware of what they are talking about
Excellent customer service by Nash at Blackburn store
2025年12月27日
Sofology - Blackburn からの回答
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Purchased the Paramount sofa today,Sid…
Purchased the Paramount sofa today,Sid was very informative and helpful throughout, which made the whole process easy and reassuring. We’re really happy with both the service and the sofa.
2025年12月26日
Sofology - Blackburn からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Thank you Mike for giving us the best…
Thank you Mike for giving us the best customer service you’ve been great 👍
2025年12月21日
Sofology - Blackburn からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Finding the perfect sofa
We were left to look around store on our own but when we needed advice the assistant was really helpful. After getting some ideas and measurements we thought about the options and went back the following day to purchase. Again the assistant was amazing, talking us through the options and all the insurance etc. Brilliant service.
2025年12月21日
Sofology - Blackburn からの回答
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Sofology - Blackburn からの回答
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Good experience
Good experience. Lovely salesman, Not pushy and found my sofa! Can’t wait till it arrives!
2025年12月18日
Sofology - Blackburn からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Sofology - Blackburn からの回答
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Excellent service
The gent who helped us was fantastic - super helpful but not pushy.
He was informative and had a lovely manner too.
We saw a sofabed that we actually liked from a shop across the road but left due to poor service…came here immediately afterwards by chance, saw a sofabed that we equally liked but literally got it because the service was miles better!
2025年12月7日
Sofology - Blackburn からの回答
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Amazing staff helped us with our first…
Amazing staff helped us with our first purchase of a sofa Sid is amazing
2025年12月10日
Sofology - Blackburn からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
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