Looking for Cinema style seating with built in technology including massage, heat and speaker functions, we visited the Bolton Middlebrook Sofology showroom. There were several options to choose from... もっと見る
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Middlebrook Retail Park, BL6 6JA Bolton, GB
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Looking for Cinema style seating with built in technology including massage, heat and speaker functions, we visited the Bolton Middlebrook Sofology showroom. There were several options to choose from... もっと見る
企業が回答しました
Friendly, helpful staff who went out of their way to help make our decision easier. John made the experience more pleasurable.
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Found two sofas we liked and the staff sorted us out talking us through the process, delivery, sent for colour samples Good service
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Huge range in lovely settings to help bring the vision to life. Helpful staff - professional, approachable, not at all pushy. Good quality product that feels built to last with a care package to subst... もっと見る
企業が回答しました
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Middlebrook Retail Park, BL6 6JA, Bolton, 英国
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Super easy and efficient ordering. I thought that I would have to come into store to use a friends and family discount code but it was all dealt with online / over the phone. Kelly was great. Thank you!
Also, no pressure to buy in store either. The staff were accommodating and friendly.

Sofology - Bolton からの回答
I had to cancel and you were good refunded my deposit .thank you

Sofology - Bolton からの回答
Bought a sofa today and I was served by Ash.
First of all, the service given by ASH was exceptional, he wasnt pushy and left me to pick and choose, and once I had decided on the sofa I wanted, he spent time to help me with the sizing and also helped me understand the cleaning and care requirements.
He was the epitome of first class service.
excellent excellent excellent.
I would definitely recommend Sofology Bolton in particular. if you are local and are looking for a new suite, then get yourselves along to Sofology.
10 out of 10.

Sofology - Bolton からの回答
All of the staff are helpful without being at all pushy. This makes for a much more relaxing and pleasant shopping experience!

Sofology - Bolton からの回答
Really friendly staff, helpful but not in your face. They were great with my young daughter and kept her entertained while we signed for the sofa. The process was very smooth and Ellie was great, looking forward to getting our new sofa. A lot of great options to choose from!

Sofology - Bolton からの回答
My experience was great i am 67 and sometimes feel the internet a bit i hard to get my head round

Sofology - Bolton からの回答
Good selection & nice quality sofa’s, no pressure sales but Harrison was very informative and non-prejudiced in steering us towards the cost of various options. We took time to decide & were happy to purchase.

Sofology - Bolton からの回答
All the staff were superb in answering all of the questions I asked them and exceptionally polite

Sofology - Bolton からの回答
A friendly informative discussion led to an easy decision.

Sofology - Bolton からの回答
The staff and Sofology Bolton, Laura and Harrison, were knowledgeable, friendly, efficient and helpful. They knew all about the sofas and gave us plenty of advice regarding a possible purchase. We were then given time to consider our options with no sense of pressure. Their relaxed and courteous manner, together with the exceptional deal, created the trust enabling us to go ahead with our purchase. They are both a credit to the organisation.

Sofology - Bolton からの回答
John was very professional and knowledgeable about the sofas we were buying

Sofology - Bolton からの回答
We chose the most beautiful reclining sofa with matching 2 seater & chair at the Bolton Middlebrook Sofology store today, assisted by Ellie who was so friendly, helpful & made us feel so welcome with a cup of coffee too! All the staff were lovely & we felt comfortable finding the right sofa for us, without any pressure to buy, but once we’d made our choice, ordering was a very straight forward process. Thanks for making it an enjoyable experience!

Sofology - Bolton からの回答
Great service and advice by John at the Bolton middlebrook store. Very friendly and knowledgeable.

Sofology - Bolton からの回答
Excellent service and very professional, she answered all my questions and explained things very clearly.

Sofology - Bolton からの回答
Noshin was absolutely the best sales person I have come across she had helped us for hours at a time and we ended up buying a sofa for double what we was thinking because of how good her service was another sales person tried to intrude saying we are not on commission I will deal with you once she was away from us which we didnt like. But thank u again noshine

Sofology - Bolton からの回答
A really great experience and customer servie provided by Ellie (on Monday 2nd March) and then John (on 6th March). Really knowledgeable, helpful and informative. Thank you very much!

Sofology - Bolton からの回答
Thankyou for great service from Harrison and Hakim , no question was one too many . They were happy to wonder the shop to show each fabric colour displayed on a sofa. Appreciated the guidance without pressure. Thank-you

Sofology - Bolton からの回答
I stopped by the store about an hour before closing, and the two staff members were absolutely fantastic! They took the time to answer every single question I had and made sure we were completely happy and confident before making any purchases.
They were also incredibly kind and patient with my 14-month-old, which meant so much to us. It’s not often you come across service that thoughtful and genuine.
A huge thank you to Noshin and Harrison for going above and beyond — we truly appreciate your help 5 star

Sofology - Bolton からの回答
Ellie gave great customer service, she was friendly and polite and a pleasure to deal with. Would definitely recommend.

Sofology - Bolton からの回答
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