The whole experience was great, the staff were warm, friendly and knowledgeable especially Noshine and John (besties). Wishing John the best of luck with his baby girl x
所在地
所在地を変更Middlebrook Retail Park, BL6 6JA Bolton, GB
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We came into your bolton store 3 times to look at the same sofa that we just couldn't make a decision on, each time we were greeted by Taneesha, she was so helpful and knowledgeable and extremely pat... もっと見る
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Great choice of quality sofas, staff really friendly and helpful, gave us time and space to make our decision and could not have been more helpful, answered all our questions and are a credit to the c... もっと見る
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Excellent shopping experience for our new sofas. The staff member who assisted us, Noshin, was extremely helpful, as was her manager. Both could not do enough to assist us from measuring the (now pu... もっと見る
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企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Middlebrook Retail Park, BL6 6JA, Bolton, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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A brilliant shopping experience
The staff and Sofology Bolton, Laura and Harrison, were knowledgeable, friendly, efficient and helpful. They knew all about the sofas and gave us plenty of advice regarding a possible purchase. We were then given time to consider our options with no sense of pressure. Their relaxed and courteous manner, together with the exceptional deal, created the trust enabling us to go ahead with our purchase. They are both a credit to the organisation.

Sofology - Bolton からの回答
Knowledgeable staff
John was very professional and knowledgeable about the sofas we were buying

Sofology - Bolton からの回答
Enjoyable experience with no pressure to buy!
We chose the most beautiful reclining sofa with matching 2 seater & chair at the Bolton Middlebrook Sofology store today, assisted by Ellie who was so friendly, helpful & made us feel so welcome with a cup of coffee too! All the staff were lovely & we felt comfortable finding the right sofa for us, without any pressure to buy, but once we’d made our choice, ordering was a very straight forward process. Thanks for making it an enjoyable experience!

Sofology - Bolton からの回答
Great service and advice by John at the…
Great service and advice by John at the Bolton middlebrook store. Very friendly and knowledgeable.

Sofology - Bolton からの回答
Excellent
Excellent service and very professional, she answered all my questions and explained things very clearly.

Sofology - Bolton からの回答
Noshin was absolutely the best sales…
Noshin was absolutely the best sales person I have come across she had helped us for hours at a time and we ended up buying a sofa for double what we was thinking because of how good her service was another sales person tried to intrude saying we are not on commission I will deal with you once she was away from us which we didnt like. But thank u again noshine

Sofology - Bolton からの回答
A really great experience and customer…
A really great experience and customer servie provided by Ellie (on Monday 2nd March) and then John (on 6th March). Really knowledgeable, helpful and informative. Thank you very much!

Sofology - Bolton からの回答
Thankyou for great service from…
Thankyou for great service from Harrison and Hakim , no question was one too many . They were happy to wonder the shop to show each fabric colour displayed on a sofa. Appreciated the guidance without pressure. Thank-you

Sofology - Bolton からの回答
More then 5 star for this team
I stopped by the store about an hour before closing, and the two staff members were absolutely fantastic! They took the time to answer every single question I had and made sure we were completely happy and confident before making any purchases.
They were also incredibly kind and patient with my 14-month-old, which meant so much to us. It’s not often you come across service that thoughtful and genuine.
A huge thank you to Noshin and Harrison for going above and beyond — we truly appreciate your help 5 star

Sofology - Bolton からの回答
Outstanding customer service
Ellie gave great customer service, she was friendly and polite and a pleasure to deal with. Would definitely recommend.

Sofology - Bolton からの回答
Ellie at your Bolton branch was really…
Ellie at your Bolton branch was really good. She did not make me feel pressured and took her time with me to make my choice. She also kept me updated with a small problem we had. An excellent member of staff

Sofology - Bolton からの回答

Sofology - Bolton からの回答
Ash was very helpful talked me through…
Ash was very helpful talked me through all the different options available for the sofa I bought

Sofology - Bolton からの回答
Fantastic service
The sales reps Harrison and Ash were great, really knowledgeable, gave me loads of there time and most importantly were not just pushing me to try and make a sale. Even told me to go and look at all the other sofa shops on the retail park. I hung around for a chat and a brew/biscuits after I bought the sofa

Sofology - Bolton からの回答

Sofology - Bolton からの回答
Really good service
Really good service. Ellie and Harrison were really friendly and helpful .

Sofology - Bolton からの回答
Hash made it great
Hash made it great! He was very informative about the sofa we were interested in without the usual pressure.
Had he not been so knowledgeable we may have walked away.

Sofology - Bolton からの回答

Sofology - Bolton からの回答

Sofology - Bolton からの回答
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