Sofology - Boltonレビュー 

2,838
TrustScore 5段階評価の5

4.9

Middlebrook Retail Park, BL6 6JA Bolton, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The whole experience was great, the staff were warm, friendly and knowledgeable especially Noshine and John (besties). Wishing John the best of luck with his baby girl x

企業が回答しました

5つ星のうち5の評価

We came into your bolton store 3 times to look at the same sofa that we just couldn't make a decision on, each time we were greeted by Taneesha, she was so helpful and knowledgeable and extremely pat... もっと見る

企業が回答しました

5つ星のうち5の評価

Great choice of quality sofas, staff really friendly and helpful, gave us time and space to make our decision and could not have been more helpful, answered all our questions and are a credit to the c... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent shopping experience for our new sofas. The staff member who assisted us, Noshin, was extremely helpful, as was her manager. Both could not do enough to assist us from measuring the (now pu... もっと見る

企業が回答しました


企業情報

  1. ソファー専門店
  2. 家具の付属品
  3. 家具店
  4. 日用品店
  5. リビングルーム用家具の店
  6. 椅子張り店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Middlebrook Retail Park, BL6 6JA, Bolton, 英国

4.9

優良

TrustScore 5段階評価の5

2838件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,838)

過去12か月のレビュー数: 18,585

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Ash was really helpful with our…

Ash was really helpful with our measurements and found is a perfect 4 seater sofa. Thank you!

2026年1月11日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Hi there, thank you for your review. Another great review for Ash, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Very helpful left us alone until we…

Very helpful left us alone until we were ready the guy who sorted everything for us was very helpful his name was Ash..5 out of 5 cheers.

2026年1月10日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Hi there, thank you for your review. Another great review for Ash, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Great experience

Great experience buying a sofa set from middlebrook. Nosheen was informative and not overbearing at all. Enjoyed the process and left feeling very confident in decision.

2026年1月10日
自発的なレビュー
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

What an amazing review, thank you so much for taking the time to write this 😊

5つ星のうち5の評価

Friendly and helpful

Friendly and helpful

2026年1月10日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

5つ星のうち5の評価

Having visited countless sofa sales…

Having visited countless sofa sales shops we felt Sofology had some really good quality choices at a competitive price. We were served by a lady named Noshine who was so friendly helpful. Noshine also had really good product knowledge and gave us very helpful advice. Would not hesitate to recommend, thank you so much for your help

2026年1月8日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Thank you so much for your kind review! We’re really pleased to hear you found great quality options at a competitive price and that Noshine provided such friendly, knowledgeable service. We’ll be sure to pass on your lovely feedback to her. Thank you for the recommendation - it truly means a lot 😊

5つ星のうち5の評価

Friendly helpful staff

Friendly helpful staff, Ella was relaxed and explained everything really well
The sofa is comfortable and stylish and a fabulous colour can’t wait for it to be delivered

2026年1月7日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Hi there, thank you for your review. Another great review for Ella, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

First visit here our sales assistant…

First visit here our sales assistant Ash was very knowledgeable and polite and helpful.We bought sofa and 2 chairs

2026年1月7日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Hi there, thank you for your review. Another great review for Ash, we will make sure to pass this on! Have a nice day.

5つ星のうち1の評価

Appalling experience with still no solution

Hi all, I’m writing this review 12 weeks after purchasing my sofa. I have still not received it and no update as to when it’s coming! The most annoying part is they “guaranteed” it me for Christmas which is a big reason in me paying so much money. I couldn’t ask family to come round when I only had 2 camping chairs for me and my girlfriend. It ruined our festive period. I’ve been on the phone 2 times since then but every time I try to speak to their shockingly bad customer service team I get pushed off and told I’ll get a phone call back in 1-5 days which both times hasn’t happened. I urge you to think about buying a sofa from this company as my experience with them has been a horrible one with still no solution.

2026年1月5日
自発的なレビュー
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Hi Ben, we are sorry to hear this. Please send an email to social.media.complaints@sofology.co.uk, including your details, and we will chase this up for you.

5つ星のうち5の評価

We was servef ny Ash and he was bery…

We was servef ny Ash and he was bery helpful
Thank you Ash

2026年1月2日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Hi there, thank you for your review. Another great review for Ash, we will make sure to pass this on! Have a nice day.

5つ星のうち3の評価

Purchasing pitfalls

I don’t like being advised during the end of the purchase process about the non refundable policy it’s disingenuous. Having to read the terms and conditions on my mobile phone is not acceptable and this was hurriedly completed with no time to make consideration to the details.

2025年12月26日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Hi Karen, we are sorry to hear that you are unhappy. It is important for us to be transparent with our customers about the orders being non-cancellable. We thank you for your feedback.

5つ星のうち5の評価

Excellent service from Ash

Went into store we went to the regency sofa once we were ready a gentleman called Ash showed us the sofa in detail

2026年1月3日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Thank you for your lovely review! We’re so pleased to hear you had a great experience with us.

5つ星のうち5の評価

Relaxed

Relaxed
No pressure
Knowledgable

2026年1月3日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Hi there, thank you for taking the time to leave a 5-star review!😊

5つ星のうち5の評価

Hassle free experience

We have used this store in Bolton several times in the past so we know the quality of the furniture is good. What makes the difference is that the staff are knowledgeable and approachable but don’t follow you around the shop giving you all the time you need to decide what you want. Many thanks to Nicola who was very friendly and helpful.

2026年1月2日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Hello, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち5の評価

Helpful

Helpful staff

2026年1月2日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

5つ星のうち5の評価

Great customer care from Ash

Great customer care from Ash, he gave us the space and time needed to decide on things, He wasn’t to pushy or in our face. Very friendly also.

2025年12月29日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち5の評価

My experience following my visit to Sofology

We were greeted by Megan when we entered the Sofology shop in Bolton. She was professional, clear, and took the time to answer all our questions thoroughly. She listened carefully to our needs and, without any pressure, recommended several suitable options for us to consider. As a result, we purchased a lovely suite and are very much looking forward to receiving it in April.

2025年12月30日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐

5つ星のうち5の評価

Excellent service

Excellent service, allowed to walk around and take a good look at all sofas, all questions answered. Enjoyed the cuppa and biscuits. All and a very pleasant experience, and yes we bought our sofa! Thank you Kelly

2025年12月30日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報