Sofology - Bolton レビュー 

2,868
•
TrustScore 5段階評価の5

4.9

Middlebrook Retail Park, BL6 6JA Bolton, GB

•

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5つ星のうち5の評価

Looking for Cinema style seating with built in technology including massage, heat and speaker functions, we visited the Bolton Middlebrook Sofology showroom. There were several options to choose from... もっと見る

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5つ星のうち5の評価

Friendly, helpful staff who went out of their way to help make our decision easier. John made the experience more pleasurable.

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5つ星のうち5の評価

Found two sofas we liked and the staff sorted us out talking us through the process, delivery, sent for colour samples Good service

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5つ星のうち5の評価

Huge range in lovely settings to help bring the vision to life. Helpful staff - professional, approachable, not at all pushy. Good quality product that feels built to last with a care package to subst... もっと見る

企業が回答しました


企業情報

  1. ソファー専門店
  2. ・
  3. リビングルーム用家具の店
  4. 椅子張り店
  5. 家具の付属品
  6. 家具店
  7. 日用品店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Middlebrook Retail Park, BL6 6JA, Bolton, 英国

4.9

優良

TrustScore 5段階評価の5

2868件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,868)

過去12か月のレビュー数: 13,858件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very good

Very good, made to feel welcome when we walked in to the store, left to browse the range and only when we wanted to ask a question did we need to make contact with sales person.

2026年1月18日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち5の評価

Very helpful in the store

Very helpful in the store. Put everything into an online basket so we could go home and confirm measurements.

2026年1月17日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

5つ星のうち5の評価

Great store, great staff

We went to Middlebrook with the intention of buying a new sofa. Walking into Sofology after being in most of the other sofa retailers there was just a different, comfortable feeling about it.
We focused on an asymetric design which we'd not seen anywhere else. The ones in store were too big for our space but we were helped by Noshine who advised us on the smaller size. She was so friendly, helpful and informative but without putting us under any pressure. We left to consider others but on our return, Noshine helped us again and we finalised our choice and placed the order. This is our second purchase from them and we are replacing one of the sofas we bought from there 12 years ago. There's nothing wrong with the one we are replacing apart from we want something different.

2026年1月15日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

Overall experience was incredibly easy…

Overall experience was incredibly easy and professional service

2026年1月12日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

5つ星のうち5の評価

The staff at Middlebrook were fantastic…

The staff at Middlebrook were fantastic , extremely helpful and delightful . We visited three times just to make sure our purchase was going to be exactly what we wanted . Megan was wonderful and Ash was perfect to order with . The store is set our superbly and perfect for sofa hunting.

2026年1月12日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

5つ星のうち5の評価

We were made to feel comfortable & no…

We were made to feel comfortable & no pressure was put on us. Ash the salesman really informative.

2026年1月12日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

Service was great

Great experience anf lovely staff.

2026年1月11日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

5つ星のうち5の評価

Great customer service

Great customer service, even helped entertain the kids whilst we made decisions! Can’t wait to get our new sofa and chair! Huge shout out to Harrison for his brilliant service.

2026年1月11日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Thank you so much for your 5-star review!

5つ星のうち5の評価

Ash was really helpful with our…

Ash was really helpful with our measurements and found is a perfect 4 seater sofa. Thank you!

2026年1月11日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Hi there, thank you for your review. Another great review for Ash, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Very helpful left us alone until we…

Very helpful left us alone until we were ready the guy who sorted everything for us was very helpful his name was Ash..5 out of 5 cheers.

2026年1月10日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Hi there, thank you for your review. Another great review for Ash, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Great experience

Great experience buying a sofa set from middlebrook. Nosheen was informative and not overbearing at all. Enjoyed the process and left feeling very confident in decision.

2026年1月10日
自発的なレビュー
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

What an amazing review, thank you so much for taking the time to write this 😊

5つ星のうち5の評価

Friendly and helpful

Friendly and helpful

2026年1月10日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

5つ星のうち5の評価

Having visited countless sofa sales…

Having visited countless sofa sales shops we felt Sofology had some really good quality choices at a competitive price. We were served by a lady named Noshine who was so friendly helpful. Noshine also had really good product knowledge and gave us very helpful advice. Would not hesitate to recommend, thank you so much for your help

2026年1月8日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Thank you so much for your kind review! We’re really pleased to hear you found great quality options at a competitive price and that Noshine provided such friendly, knowledgeable service. We’ll be sure to pass on your lovely feedback to her. Thank you for the recommendation - it truly means a lot 😊

5つ星のうち5の評価

Friendly helpful staff

Friendly helpful staff, Ella was relaxed and explained everything really well
The sofa is comfortable and stylish and a fabulous colour can’t wait for it to be delivered

2026年1月7日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Hi there, thank you for your review. Another great review for Ella, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

First visit here our sales assistant…

First visit here our sales assistant Ash was very knowledgeable and polite and helpful.We bought sofa and 2 chairs

2026年1月7日
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Hi there, thank you for your review. Another great review for Ash, we will make sure to pass this on! Have a nice day.

5つ星のうち1の評価

Appalling experience with still no solution

Hi all, I’m writing this review 12 weeks after purchasing my sofa. I have still not received it and no update as to when it’s coming! The most annoying part is they “guaranteed” it me for Christmas which is a big reason in me paying so much money. I couldn’t ask family to come round when I only had 2 camping chairs for me and my girlfriend. It ruined our festive period. I’ve been on the phone 2 times since then but every time I try to speak to their shockingly bad customer service team I get pushed off and told I’ll get a phone call back in 1-5 days which both times hasn’t happened. I urge you to think about buying a sofa from this company as my experience with them has been a horrible one with still no solution.

2026年1月5日
自発的なレビュー
Sofology - Bolton ロゴ

Sofology - Bolton からの回答

Hi Ben, we are sorry to hear this. Please send an email to social.media.complaints@sofology.co.uk, including your details, and we will chase this up for you.

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