Sofology - Brent Cross レビュー 

Very informative sales people. Given plenty of time to look around at furniture on display.

Lovely team (Raj and Jay) were patient and answered all of our queries and were really friendly and welcoming without being over bearing which can sometimes happen in such stores.

I was looking for a sofa to suit my needs and I found one.,with the help of a very helpful assistant.

Good Customer service.

Salesman was very polite.
He answered my question honestly.
Overall good experience.

We were going to buy our new sofas as we bought our old sofas 2 x 3 seaters about 8 years ago. We were told if we buy the extra sofa insurance it will be unlimited repairs. We left sofology to look in a few more shops to compare sofas and prices and we were told that there is no such thing as unlimited repairs it was a lie. I went back into sofology and spoke to a different member of staff who also tried convincing me it was unlimited repairs they both said 100% even if it went over the price of the sofa, I asked to see it in writing and in the small print it clearly says that the extra insurance will only cover up to the price of the sofa at the time we bought it and because of this sofology has now lost us as customers. 2 different members of staff in the same store blatantly lied to my face I will be spreading the throughout family and friends about this.

Good customer service

the staff were very helpful, and friendly
and explained everything to me in great detail

Great service, Raza was exceptional

Excellent help and knowledge, also guidance to choose what would work best for me

Thank you sasan.
He was amazing great customer service great attitude. He made the whole process go very smooth thanks a lot to Sofology to have managers like Sasan. Thank you

Helal was very friendly and 'good looking' - his words!
Efficient and helpful and made it a nice shop. Jimmy was efficient and tied up order very quickly and also super friendly. Really nice chaps.

Amazing service Raza. Will recommend to all

Amazing service from Mariana from the Brent cross store.

We were pressured to place an order by Raza for a sode to be able to guarantee a delivery date before Xmas. We later checked on the app which stated delivery date of end of January 2026. We raised this issue in several occasion and week later we still don’t have a response from sofology.

Amazing sofas meet Raza who was very helpful with everything . Amazing service

Excellent service and advice from Sajjad, thank you!

I met with Philip on two occasions to discuss various options. I fond him extremely helpful, knowledgeable & he was a pleasure to deal with. Thanks again Philip.