Sofology - Bristol レビュー 

1,028
•
TrustScore 5段階評価の4.5

4.7

Highwood Lane, Patchway, BS34 5TQ Bristol, GB

•

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5つ星のうち5の評価

We had a warm greeting at the door and an explanation of how the sofa modules work We were offered coffee and was taken to any sofa that would show us our requirements The staff were very friendl... もっと見る

企業が回答しました

5つ星のうち5の評価

What a pleasant group of people to deal with!! Intelligent, patient , polite, all information ready at hand, no “essence of salesperson” wafting through the air … This adds up to a pleasant s... もっと見る

企業が回答しました

5つ星のうち5の評価

On walking into the Bristol store i was really impressed on the store layout and the fact the staff were not pushy,yes she did introduce herself to us but left us to wander through the store, when we... もっと見る

企業が回答しました

5つ星のうち5の評価

I thought the sales lady who helped us (sorry can’t remember her name) was absolutely brilliant. She was helpful, knowledgeable, whilst not pressuring us, and also great with our children. Great ex... もっと見る

企業が回答しました


企業情報

  1. ソファー専門店
  2. ・
  3. リビングルーム用家具の店
  4. 椅子張り店
  5. 家具の付属品
  6. 家具店
  7. 日用品店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Highwood Lane, Patchway, BS34 5TQ, Bristol, 英国

4.7

優良

TrustScore 5段階評価の4.5

1028件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.7

すべてのレビュー

(1,028)

過去12か月のレビュー数: 16,191件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great customer service

Great customer service. Not too pushy but was on hand to help and advise when we needed it.

2026年9月20日
Sofology - Bristol ロゴ

Sofology - Bristol からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

5つ星のうち5の評価

On walking into the Bristol store i was…

On walking into the Bristol store i was really impressed on the store layout and the fact the staff were not pushy,yes she did introduce herself to us but left us to wander through the store, when we did discuss the sofas she was very helpful and knowledgeable and overall great experience. Thank you Mags, yes will be back and this time we will not be leaving without our sofa

2026年9月17日
自発的なレビュー
Sofology - Bristol ロゴ

Sofology - Bristol からの回答

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

5つ星のうち5の評価

Joy is a real joy and great salesperson

Joy is a real joy and great salesperson

2026年9月6日
Sofology - Bristol ロゴ

Sofology - Bristol からの回答

Hi there, thank you for your review. Another great review for Joy, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

I was really impressed with the quality…

I was really impressed with the quality of service he was very professional and he advised me on their different products that the sofa comes with ,i will recommend other customers to visit the shop in Bristol
This sales person is SAAD TANVEER

2026年9月8日
Sofology - Bristol ロゴ

Sofology - Bristol からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

5つ星のうち5の評価

We had a warm greeting at the door and…

We had a warm greeting at the door and an explanation of how the sofa modules work
We were offered coffee and was taken to any sofa that would show us our requirements
The staff were very friendly and funny
We had an excellent explanation of how the finance and after-care worked.
The only thing I would say is staff could do with more training on specific functions of smart sofas

2026年9月4日
Sofology - Bristol ロゴ

Sofology - Bristol からの回答

Thanks so much for your lovely feedback! We’re so pleased you had a great experience with the team and felt well looked after. We really appreciate your feedback on smart sofa training too - we’ll be sure to pass this on to the team!

5つ星のうち5の評価

I thought the sales lady who helped us…

I thought the sales lady who helped us (sorry can’t remember her name) was absolutely brilliant. She was helpful, knowledgeable, whilst not pressuring us, and also great with our children.

Great experience overall.

2026年8月29日
Sofology - Bristol ロゴ

Sofology - Bristol からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

5つ星のうち5の評価

Great People to Deal With - So Far

What a pleasant group of people to deal
with!! Intelligent, patient , polite, all information ready at hand, no “essence of salesperson” wafting through the air …
This adds up to a pleasant shopping experience- and I hate shopping!
We went twice and bought on the second visit.
Thanks Marwan ….

I will of course edit this review after delivery and Sofology should hope that I don’t experience any issues that I’ve seen mentioned in the single star reviews. At 6% of reviews that is lower than many …let’s see …
It’s always good to use the credit card for at least £100 on these purchases so
you get the consumer protection.
That said, until I see otherwise I remain optimistic…

2026年8月25日
Sofology - Bristol ロゴ

Sofology - Bristol からの回答

Thank you so much for such a lovely review! We’re delighted to hear how pleasant your shopping experience was and that Marwan was able to make your visits so enjoyable. We really appreciate your feedback and hope everything goes perfectly with your delivery!

5つ星のうち4の評価

As I am still waiting on delivery (11…

As I am still waiting on delivery (11 weeks) I cant really give a final review. The sales person at the Sofology Bristol shop was lovely and very helpful. But that's as far as I can go. Hopefully the delivery will be fine.

2026年8月25日
Sofology - Bristol ロゴ

Sofology - Bristol からの回答

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

5つ星のうち5の評価

Best customer service, DFS prices, Loafs Quality - I will only buy sofas here from now on.

I don't remember the attendee's review but she was absolutely lovely and made the sofa buying experience really special.

My partner and I were about to move to our first house together. Prior we had lived in a flat and all of our furniture was either a hand-me-down or like our previous sofa £50 from Facebook Marketplace.

The previous day we went to DFS and we walked around the whole store multiple times but to no avail there was no sofa that we really fell in love with. We had found one that we liked but we were still just very 'meh' about it. Fortunately, I decided to delay buying it and instead went on the hunt for different providers.

First we tried Loaf, walked in, sat on a sofa, looked at the price tag, and walked out. Then we went to Sofology which surprisingly we missed despite it being right next to DFS.

The moment we walked in staff were lovely. They immediately offered to make my partner and I a latte and a cappuccino (free of charge) and more importantly, encouraged us to take off our shoes and try out sofas how we would at home.

The sofa's themselves were comparable in price to DFS but the quality of them was on par with Loaf. In the end we decided to go with the Albie three-seater and I am brimming with excitement while I wait for it to be specially made.

2026年6月28日
Sofology - Bristol ロゴ

Sofology - Bristol からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

5つ星のうち5の評価

Nicky at the Bristol the Bristol …

Nicky who looked after us was lovely, she wasn’t pushy, didn’t follow us around, and allowed us time to wonder and try out different sofas. She knew her product and was very helpful when asked anything. A no hassle experience, Thank you

2026年8月3日
Sofology - Bristol ロゴ

Sofology - Bristol からの回答

Hi there, thank you for your review. Another great review for Nicky, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

The staff were approachable & very…

The staff were approachable & very helpful in ordering our sofa much easier than trying to order online thankyou

2026年7月19日
Sofology - Bristol ロゴ

Sofology - Bristol からの回答

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

5つ星のうち5の評価

Excellent service

Excellent service

2026年7月9日
Sofology - Bristol ロゴ

Sofology - Bristol からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

5つ星のうち1の評価

Horrendous experience from start to…

Horrendous experience from start to finish! Nothing good to say about the interactions from Sofology staff - certainly not the premium experience they say you’ll get over DFS. Absolute JOKE!

2026年7月4日
Sofology - Bristol ロゴ

Sofology - Bristol からの回答

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.

5つ星のうち5の評価

Very friendly

Very friendly, helpful and knowledgeable staff made my purchase very easy.

2026年6月30日
Sofology - Bristol ロゴ

Sofology - Bristol からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

5つ星のうち5の評価

Amazing quality of product

Amazing quality of product, superb staff interaction. I left the store full of confidence in my purchase.

2026年6月6日
Sofology - Bristol ロゴ

Sofology - Bristol からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

5つ星のうち4の評価

We are happy with the service

We are happy with the service. It would be great if delivery is available within 1 month.

2026年5月24日
Sofology - Bristol ロゴ

Sofology - Bristol からの回答

Thank you so much for sharing your lovely review with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

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