Sofology - Cannock レビュー 

2,701
•
TrustScore 5段階評価の5

4.8

Unit 4, Cannock Gateway Retail Park, Eastern Way, WS11 8XR Cannock, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Everyone hates the thought of going sofa shopping. The staff following you around, they keep talking to you despite your telling them your just browsing. Well it was a totally different experience at... もっと見る

企業が回答しました

5つ星のうち5の評価

Lisa was very helpful and knowledgeable about the sofas and helped us to find the right one for us, colour and size wise. She was very friendly and gave us lots of advice about how to keep our new... もっと見る

企業が回答しました

5つ星のうち5の評価

We visited the sofology store in Cannock. Jess served us , after explaining to her what we were looking for she gave us a tour of the shop showing all their sofas meeting our requirements, she was ver... もっと見る

企業が回答しました

5つ星のうち5の評価

Good choice of goods & after finding the sofa we wanted the best thing was the person we spoke too, Jess was professional & clear in everything that was needed. All questions were answered with auth... もっと見る

企業が回答しました


企業情報

  1. ソファー専門店
  2. ・
  3. リビングルーム用家具の店
  4. 椅子張り店
  5. 家具の付属品
  6. 家具店
  7. 日用品店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Unit 4, Cannock Gateway Retail Park, Eastern Way, WS11 8XR, Cannock, 英国

4.8

優良

TrustScore 5段階評価の5

2701件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(2,701)

過去12か月のレビュー数: 13,841件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

was very informatiive and polite…

was very informatiive and polite offereda drink and biscuit gave all contacts and reassuring details answering questions about cover and cleanning very affectionate very satisfactory looking forward to my purchase

2026年2月7日
Sofology - Cannock ロゴ

Sofology - Cannock からの回答

Good afternoon, we are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

5つ星のうち5の評価

Great staff,knowledgable but not pushy

Great staff knowledgable but not pushy. Excited to receive my furniture

2026年2月6日
Sofology - Cannock ロゴ

Sofology - Cannock からの回答

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

5つ星のうち5の評価

Sunny was welcoming

Sunny was welcoming, friendly and helpful. No pressure etc.

2026年2月7日
Sofology - Cannock ロゴ

Sofology - Cannock からの回答

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

5つ星のうち5の評価

Warm welcome, super display….

Salesperson warmly welcomed us into the showroom and allowed us to view the numerous sofas and chairs. After selecting one that we liked she helped with choosing colours and other accessories. Extremely knowledgeable and most helpful, carefully explaining everything. Easily a 5 star rating.

2026年2月2日
Sofology - Cannock ロゴ

Sofology - Cannock からの回答

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

5つ星のうち5の評価

We were able to explore the store…

We were able to explore the store without any hassle from staff. We were shown how each style of sofas etc had all the sizes and there were the fabric samples for you to choose from. The process was easy for us to make a decision with the help of Sunni.

2026年2月5日
Sofology - Cannock ロゴ

Sofology - Cannock からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち1の評価

Disappointing Wood not shop at Sofology…

Disappointing Wood not shop at Sofology again got my full refund for city but no compensation was not my fault that the fabric on the city was damaged

2025年3月25日
Sofology - Cannock ロゴ

Sofology - Cannock からの回答

Hi Janet, we are sorry to hear that you are unhappy and have choosen to get a refund. We hope that you can consider us again in the future.

5つ星のうち5の評価

First time in Sofology

First time in Sofology, I wasn't disappointed. Julie looked after us. She explained everything we needed to know. Great experience. Would recommend to family and friends.

2026年1月31日
Sofology - Cannock ロゴ

Sofology - Cannock からの回答

Thank you for sharing your experience Denise.

5つ星のうち5の評価

Really great customer service…

Really great customer service especially from Jess and Kim. Both were patient, knowledgeable and were able to answer all of our questions.

2026年2月1日
Sofology - Cannock ロゴ

Sofology - Cannock からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

Great staff

I believe the lady was called Linda who assisted us with our decision to purchase our settee. She was very helpful and professional at all times explaining everything we needed to know without any of the sales jargon. Very pleased with the service she provided.

2026年2月1日
Sofology - Cannock ロゴ

Sofology - Cannock からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

Fab Service

Approached by Kimberly when arrived, gave a lovely welcome. Left to browse, but very attentive when needed 👍🏼 Thank you

2026年2月1日
Sofology - Cannock ロゴ

Sofology - Cannock からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち4の評価

Pleasant experience When we walked into the store the USUAL…

When we walked into the store the USUAL thing happened and we were immediately approached by a Sales person.
As we were only looking at furniture for our apartment she left us to browse, which we did unhindered.
After viewing items which wouldn't suit we then found exactly what we wanted.
We indicated to the young assistant and she was so pleasant but not pushy, she knew all about the items we were interested in and answered all our questions.
The outcome was that we purchased 2 x chairs and will be returning to find the right sofa soon.

2026年1月29日
Sofology - Cannock ロゴ

Sofology - Cannock からの回答

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

5つ星のうち5の評価

How difficult can it be to get to get Reclining Sofas

How difficult can it be to get reclining sofas with fabric material. Been to various companies and let down by the mix of style and the fabric offerings. So the answer is, difficult! Just wanted sofa with seat a bit deeper than the standard with good choice for fabric colours.
Then went to Sofology in Cannock and met Kim. She outlined where to look and said take your time. I did, and the choice was outstanding. Had too many choices which was bizarre.
Kim spent time with me to go through my final selection. She helped me confirm my choice and fabric type/colour. Kim let me have a fabric sample to see if it would go with décor.
This is a strange task for me as my late wife would normally do all this.
So to make things a bit different the sofas had to be dog friendly as they were my rock during hard times and the sofas were for me and them. Also getting foot stool with storage for dog toys.
Well I hope my choice is OK. Kim helped with the re-assurance I needed. So went back today and ordered it.
Kim is a lovely lady and found the time to chat things through and nothing was ever difficult. I give her 110% out of 100% and Sofology a big 100% for the choices available.
Would recommend company to anybody. Don't waist your time with other companies, just go here. You will struggle not to find what you want.

2026年1月31日
Sofology - Cannock ロゴ

Sofology - Cannock からの回答

Thank you so much for your recommendation Mr Rees!

5つ星のうち5の評価

Speaking to the right person

Good choice of goods & after finding the sofa we wanted the best thing was the person we spoke too, Jess was professional & clear in everything that was needed. All questions were answered with authority & crystal clear whether that was technical or reality …
Signed up with confidence well done Jess

2026年1月31日
Sofology - Cannock ロゴ

Sofology - Cannock からの回答

What an amazing review, thanks Darren!

5つ星のうち5の評価

Friendly and knowledgeable staff

Friendly and knowledgeable staff. Kimberley was amazing and was able to answer all of our questions on the sofas we wanted to look at. The ordering process was very quick.

2026年1月31日
Sofology - Cannock ロゴ

Sofology - Cannock からの回答

Thank you for sharing Mrs James!

5つ星のうち5の評価

Excellent service by Lisa at cannock

Went to sofology , cannock as we had seen a sofa on the website we wanted to try. We were greeted by Lisa who offered as tea/coffee and asked if she could help. She was able to show us the sofa we had seen and left us for a few minutes to try it and she then showed us different variations and colours etc. She was extremely helpful and friendly throughout and wasn't pushy at all. Thanks to her help we were able to purchase on the spot and we are looking forward to delivery of our new sofas. The only negative was road access to the store as not well signposted.

2026年1月30日
Sofology - Cannock ロゴ

Sofology - Cannock からの回答

Your feedback has been taken on board! Thank you for sharing your experience :-)

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