During the purchasing experience of a sofa and chair the salesman Paul (Carlisle Branch) was polite and understood our requirements. His knowledge of the product was exceptional. His calm and dignifie... もっと見る
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所在地
所在地を変更Charlotte Street, CA2 5BT Carlisle, England, GB
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レビュアーのコメントを見てみましょう
We popped in today (Monday 29th December) as we are due to replace our sofa. We haven't purchased.. YET, however Harrison was incredibly friendly, informative and very good at what he does. There was... もっと見る
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Big shoutout to Callum today, he made buying our new sofa an absolute breeze! Zero pressure, super friendly, and the whole process was quick and straightforward from start to finish. Really appreciate... もっと見る
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An excellent experience on 07/08/26. No pressure to buy. We were dealt with by Tian, who was both knowledgeable and friendly. My wife and I were both impressed by his professionalism and his sense of... もっと見る
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企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Charlotte Street, CA2 5BT, Carlisle, England, 英国
4.8
優良
153件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sofology - Carlisle からの回答
Thank you for sharing Fiona!
Sofology - Carlisle からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Purchase Delight
During the purchasing experience of a sofa and chair the salesman Paul (Carlisle Branch) was polite and understood our requirements. His knowledge of the product was exceptional. His calm and dignified manner led us to make a purchase. Looking forward to receiving delivery of the items purchased.
2026年6月11日
Sofology - Carlisle からの回答
Hi there, thank you for your review. Another great review for Paul, we will make sure to pass this on! Have a nice day.
Staff were amazing
Staff were amazing! Couldn’t have asked for better service. Didn’t feel any pressure from anyone with a very relaxed environment.
2026年5月22日
Sofology - Carlisle からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Very helpful not to pushy and knowing…
Very helpful not to pushy and knowing what he was talking about
2026年5月17日
Sofology - Carlisle からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Sofology displays a wide range of sofas…
Sofology displays a wide range of sofas in lots of colours to choose from, styles and comfort. Great knowledge shown by sales assistant Callum
2026年5月7日
Sofology - Carlisle からの回答
Hi there, thank you for your review. Another great review for Callum, we will make sure to pass this on! Have a nice day.
Wouldn't recommend this store.
We were told by the pushy salesman that if we didn't give him a 5* review he knew where we lived....!!!
2025年12月1日
自発的なレビュー
Sofology - Carlisle からの回答
Hi there, we’re sorry to read this and would like to look into it further. This certainly isn’t the experience we’d expect our customers to have. Please could you send some more information, including the store visited and any details or dates/times you’re able to share, to social.media.complaints@sofology.co.uk so our team can investigate further. Thank you.
Welcoming and friendly staff who were…
Welcoming and friendly staff who were not pushy - very knowledgeable
2026年5月3日
Sofology - Carlisle からの回答
Thank you for sharing your experience Sharon!
Great in store service at Sofology…
Great in store service at Sofology Carlisle, excellent customer service from salesman Harrison. No pushy sales pitching just good honest advice.
2026年4月18日
Sofology - Carlisle からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Harrison. Have a great day 😊
Went to have a look around as we are…
Went to have a look around as we are planning on getting a new sofa in a few months, was greeted on entry and said just ask if we needed any help. The salesperson constantly followed us round the store until we felt that uncomfortable we just left. Going back to DFS at least they don’t stalk you round the store.
2026年4月16日
自発的なレビュー
Sofology - Carlisle からの回答
Sounds like we may have gone a bit overboard this time, which definitely isn’t the usual vibe. If you do pop back in, we’ll stick to our typical approach: sofas stay put, and so do we… unless you call us over!
Excellent sales person
2026年4月8日
Sofology - Carlisle からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
I appreciate it more when I received…
I appreciate it more when I received and started using the sofas. They are beautiful and classy.
2026年3月7日
Good Service
Excellent service. Took time to find the right settee with me. Good range of furniture to find the right one.
2026年3月24日
Sofology - Carlisle からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Making my mind up!
The sales guys were very patient with me I have been in a few times as I couldn’t decide what type of sofa I wanted
2026年3月21日
Sofology - Carlisle からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Exactly what we need.
Callum was brilliant, very friendly and listened to our needs and made sure he matched the right product for our needs. Helped explain everything inducing the protection options, and was just a joy to do business with, thanks so much.
2026年2月14日
Sofology - Carlisle からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Callum. Have a great day 😊
Sofology - Carlisle からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Sofology - Carlisle からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
They helped a lot
2026年3月15日
Sofology - Carlisle からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Very good and helpful. Joe was very helpful
Thanks for the lovely customer care. Very satisfied
2026年3月16日
Sofology - Carlisle からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Excellent service.
2026年3月14日
Sofology - Carlisle からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
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