Koli was amazing , explained and showed us the styles and colours . Left us to have our own conversation to discuss our room layout before coming back. Made us coffee . Even allowed us to take a... もっと見る
企業が回答しました
所在地
所在地を変更Unit FA, Gallagher Retail Park, GL51 9RR Cheltenham, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Toby was most helpful in really listening to my needs and suggested something I had never considered but worked perfectly in the space. Not overly pushy to get the sale, just being helpful and provid... もっと見る
企業が回答しました
It is a nice set out store, staff friendly but professional, very good choice, the staff were patient and not pushy.
企業が回答しました
The young brunette girl was great, knowledgeable and very patient and friendly, yet professional. She deserves a promotion or a pay raise at least! She knows her job well and obviously enjoys it too.... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Unit FA, Gallagher Retail Park, GL51 9RR, Cheltenham, 英国
4.8
優良
1715件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sofology - Cheltenham からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Scott did a great job
Scott did a great job - not pushy at all. Made the experience very smooth.
2025年9月28日
Sofology - Cheltenham からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Sofology - Cheltenham からの回答
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Very helpful and easy to talk to
Very helpful and easy to talk to. And the sofa was amazing thank you
2025年9月28日
Sofology - Cheltenham からの回答
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Sofology Cheltenham
We found the shopping experience at Sofology very good. Staff were very obliging and helpful without being in the slightest bit pushy. Liam spent a lot of time guiding us with our purchase - his help was invaluable!
2025年9月27日
Sofology - Cheltenham からの回答
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Sofology - Cheltenham からの回答
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Great selection of sofas to try out and…
Great selection of sofas to try out and good sized loose fabric swatches so you can clearly see the full range of colours and textures. Really helpful staff, particularly Lola, who took the time to understand what we were looking for and to provide the best options.
2025年9月20日
Sofology - Cheltenham からの回答
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Sofology - Cheltenham からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Pleasant sofa buying experience!
Scott was a great advisor to our sofa buying experience and was helpful and patient with our requests.
2025年9月21日
Sofology - Cheltenham からの回答
Thank you for your wonderful feedback! We're thrilled that Scott made your sofa buying experience enjoyable and was helpful with your requests. At Sofology Cheltenham, we aim for exceptional service, and it's rewarding to know we've succeeded. Your 5-star rating is appreciated and will be shared with Scott and the team. If you need further assistance, please reach out. We look forward to welcoming you back!
Sofology - Cheltenham からの回答
Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had a positive experience at Sofology. It's wonderful to know that the team was helpful and knowledgeable. We strive to provide the best service possible, and your kind words are truly appreciated.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store soon!
Sofology - Cheltenham からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Sofology - Cheltenham からの回答
Thank you so much for taking the time to leave us such a wonderful review!
Good experience
James in the Cheltenham store was friendly, helpful and above all patient with us - thanks! Ordering & finance processes were straightforward now hoping that the rest of the process is as smooth. Would recommend.
2025年9月20日
Sofology - Cheltenham からの回答
Thank you for choosing Sofology :-)
Great service
Nothing beats a face to face service. Wanted to order our sofa in store and Lola was a great help. Super chilled experience. Looking forward to enjoying our new sofa!
2025年9月20日
Sofology - Cheltenham からの回答
Thank you!
Sofology Cheltenham - Toby was incredible!
We visited Sofology Cheltenham and Toby was amazing!
Incredibly conscientious, knowledgeable and kind. Excellent customer service - he really made a massive difference which we really appreciated.
2025年9月20日
Sofology - Cheltenham からの回答
Thank you for this amazing review Carl
Was great the staff are really helpful…
Was great the staff are really helpful and always there to give great advice. Great quality and highly recommend
2025年9月17日
Sofology - Cheltenham からの回答
Thank you for taking the time to leave this great review :-)
It was good to be able to look around…
It was good to be able to look around the showroom without b feeling pressured but to have someone close by to answer any questions we had.
Great selection of furniture with different fabric options and the showroom was laid out in a way to see and try the furniture out.
Whilst the sales people seemed very young, they were really knowledgeable and very friendly.
2025年9月17日
Sofology - Cheltenham からの回答
Thank you for visiting Alison :-)
Great service
Expert knowledge and attention without being pushy.
Finding out about other sofas not on display and showing us equivalents to make decisions easier.
Great service.
2025年9月16日
Sofology - Cheltenham からの回答
Hello, we are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
The company were ok to deal with the…
The company were ok to deal with the the sofas are dreadful and designed badly . Spent 4K on a sofa and the angle of the sitting position has caused me leg and back problems from a week after sitting in it . If I stop using it the problems go away , they have a serious design fault .
2025年9月13日
自発的なレビュー
Sofology - Cheltenham からの回答
Hi there, thank you for sharing your review. We're sorry to hear about your experience and would love the opportunity to look into this further for you. Please feel free to email us at social.media.complaints@sofology.co.uk with your review and account details, and our team will be happy to assist.
Sofology - Cheltenham からの回答
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
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