I enjoyed looking. Around . The store without any pressure from staff , ,When I was ready to purchase the Gentleman was pleasant and gave me all the information I needed ,before finalising my pu... もっと見る
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所在地
所在地を変更Unit FA, Gallagher Retail Park, GL51 9RR Cheltenham, GB
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The young brunette girl was great, knowledgeable and very patient and friendly, yet professional. She deserves a promotion or a pay raise at least! She knows her job well and obviously enjoys it too.... もっと見る
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Dawn the assistant from your shop is amazing. Really helpful. Answered all our questions. Not pushy. Nothing was too much trouble. A real credit to your Cheltenham branch and company
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Sofology was the last store we visited today. We were served by a very helpful gentleman called James that showed all options available that met our criteria. He was extremely kind , knowledgeable an... もっと見る
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企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
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Unit FA, Gallagher Retail Park, GL51 9RR, Cheltenham, 英国
4.9
優良
1687件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sofology - Cheltenham からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Sofology - Cheltenham からの回答
Thank you for sharing your experience Adrian :-)
I enjoyed looking
I enjoyed looking. Around
. The store without any pressure from staff , ,When I was ready to purchase the
Gentleman was pleasant and gave me all the information I needed ,before finalising my purchase of which I will be very happy to recieve,I would also recommend to anyone to visit your stores.
2026年5月29日
Sofology - Cheltenham からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Dawn the assistant from your shop is…
Dawn the assistant from your shop is amazing. Really helpful. Answered all our questions. Not pushy. Nothing was too much trouble. A real credit to your Cheltenham branch and company
2026年5月29日
Sofology - Cheltenham からの回答
Hi there, thank you for your review. Another great review for Dawn, we will make sure to pass this on! Have a nice day.
Sofology - Cheltenham からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
We spent ages deciding on the colour…
We spent ages deciding on the colour and we were going to have and we were given advice and left to make our decision. No hard sell.
2026年5月20日
Sofology - Cheltenham からの回答
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Friendly and knowledgeable staff…
Friendly and knowledgeable staff allowing us time to decide
2026年5月18日
Sofology - Cheltenham からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Brilliant
We had great service in store and our sofas were delivered 10 days earlier than predicted.
Great service and quality product
2026年3月31日
Sofology - Cheltenham からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Wrong information …
We did feel we were given the wrong information of the sizes of the sofa we were buying. Then when we questioned it we were told it was a lot smaller. We have had to pay five hundred pounds more to get a larger one now.
2026年5月9日
Sofology - Cheltenham からの回答
Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.
Sofology - Cheltenham からの回答
Thank you for awarding us 5 stars Alan!
Sofology - Cheltenham からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Somewhere along the line they had the…
Somewhere along the line they had the wrong house number. This seem to complicate things to no be able to deliver on said date. It wasn't easy to be able to pay the balance I was sent to different departments.The lady in the store was extremely helpful 10/10 for her
2026年4月17日
Sofology - Cheltenham からの回答
Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.
Very informative and answered my…
Very informative and answered my question regarding delivery of sofa in sections.
2026年4月27日
Sofology - Cheltenham からの回答
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Sofology - Cheltenham からの回答
Hi there, thank you for your review. Another great review for Kris, we will make sure to pass this on! Have a nice day.
The young brunette girl was great
The young brunette girl was great, knowledgeable and very patient and friendly, yet professional. She deserves a promotion or a pay raise at least!
She knows her job well and obviously enjoys it too. I would’ve bought from a rival company if she hadn’t been so friendly and knowledgeable, I just wish I could remember her name but it begins with L and she works at the Cheltenham branch. Now if you could swiftly make and deliver my 2 sofas then I’d give 10 stars if I could! Thank you very much!
2026年4月19日
Sofology - Cheltenham からの回答
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
We were very impressed with Lola
We were very impressed with Lola. She was extremely helpful, very knowledgeable and gave us excellent service.
2026年4月18日
Sofology - Cheltenham からの回答
Hi there, thank you for your review. Another great review for Lola, we will make sure to pass this on! Have a nice day.
Good customer service
Really good customer service in the shop. All done and dusted properly and concisely. No sales pitch etc. Sofa being delivered on Sunday and I can’t wait!! 😀
2026年4月13日
Sofology - Cheltenham からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kris helpful guy at Cheltenham branch
The gentleman I dealt with was very helpful and knowledgable with everything I asked him.
2026年4月6日
Sofology - Cheltenham からの回答
Thank you for awarding us 5 stars Teresa
Very pleasant lady helped us with our…
Very pleasant lady helped us with our choice.. No pressure selling..
2026年4月4日
Sofology - Cheltenham からの回答
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
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