Koli was amazing , explained and showed us the styles and colours . Left us to have our own conversation to discuss our room layout before coming back. Made us coffee . Even allowed us to take a... もっと見る
企業が回答しました
所在地
所在地を変更Unit FA, Gallagher Retail Park, GL51 9RR Cheltenham, GB
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Toby was most helpful in really listening to my needs and suggested something I had never considered but worked perfectly in the space. Not overly pushy to get the sale, just being helpful and provid... もっと見る
企業が回答しました
It is a nice set out store, staff friendly but professional, very good choice, the staff were patient and not pushy.
企業が回答しました
The young brunette girl was great, knowledgeable and very patient and friendly, yet professional. She deserves a promotion or a pay raise at least! She knows her job well and obviously enjoys it too.... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Unit FA, Gallagher Retail Park, GL51 9RR, Cheltenham, 英国
4.8
優良
1715件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lovely lola
I was served by a lovely young lady called Lola , she was attentive and helped me choose what was right for me , I am super happy and excited to receive my new sofas !
2025年12月28日
Sofology - Cheltenham からの回答
Hello, thank you so much for your review. We are so happy to hear this!
Liam helped us and was very patient amd…
Liam helped us and was very patient amd knowledgeable , he explained everything in great detail
2025年12月28日
Sofology - Cheltenham からの回答
Thank you for taking the time to share your experience with us Amanda 😊
Lovely shopping experience.
The assistant manager was very charming and helpful and explained everything very well. The female sales assistant was also very attentive but not pushy. A really nice experience.
2025年12月6日
Sofology - Cheltenham からの回答
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
1-1 sales assistant excellent service
1-1 sales assistant excellent service. Not pushy at all..very knowledgeable would highly recommend 👌
2025年12月6日
Sofology - Cheltenham からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Lola
Lola, the young lady that helped me choose the right sofa for my needs, showed me the additional facilities on the sofa that I chose, but had not noticed. She also explained the other services that were available, without any pressure to buy.
I left the store satisfied that I had made the right choice and I was grateful for her help and advice.
2025年12月4日
Sofology - Cheltenham からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great purchasing experience
Great purchasing experience, Lola wa really helpful at the Cheltenham branch.
2025年11月29日
Sofology - Cheltenham からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Sofology - Cheltenham からの回答
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Sofology - Cheltenham からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great customer service
The sales advisor was very supportive.And help us thoroughly throughout the sales process. Raj was very good. He also offered us hot drinks and was very patient with my wife and I while we tried the different sofas.
2025年11月26日
Sofology - Cheltenham からの回答
Thank you for awarding us 5 stars Mr Richards
Sofology - Cheltenham からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
A pleasure to shop with you
Prompt service, the lady listened to what WE wanted and did not try and sell us something that she wanted us to buy, was very helpful, would recommend Sofology to anyone
2025年11月15日
Sofology - Cheltenham からの回答
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Friendly and knowledgable
Lots of friendly, knowledgable support with zero pressure, resulting in a great sale!
2025年11月16日
Sofology - Cheltenham からの回答
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Very happy with our experience
Very happy with our experience. Had a good chat with the sales lady, was not rushed in making a decision and came away looking forward to our new sofa in time for Xmas.
2025年11月10日
Sofology - Cheltenham からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Sofology - Cheltenham からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Very knowledgeable and honest staff
2025年11月8日
Sofology - Cheltenham からの回答
Hi there, thank you for taking the time to leave a 4-star review. It's great to hear feedback like this!
Very satisfied customer.
Our sofologist was very helpful, polite and informative. There was a wide range and styles of sofas. We left feeling very happy with our purchase and can't wait for our new sofa to be delivered just before Christmas.
2025年11月1日
Sofology - Cheltenham からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Helpful and informative.
Swift, helpful and informative. Thanks for the lovely cup of tea.
2025年11月10日
Sofology - Cheltenham からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great purchase and service provide.
Very happy with the sofa we have ordered and service provided in store at Cheltenham. Liam was very helpful and gave us all of the information needed, which made our experience even better.
2025年11月9日
Sofology - Cheltenham からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Sofology - Cheltenham からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great service from Cheltenham store…
Great service from the Cheltenham store as Dawn was fantastic. She was really friendly and great at helping us whittle down the choices till we had the prefect sofa for us. The store was well laid out and some gorgous sofas to choose from.
2025年11月3日
Sofology - Cheltenham からの回答
Hi there, thank you for your review. Another great review for Dawn, we will make sure to pass this on! Have a nice day.
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