Sofology - Coventry レビュー 

2,031
•
TrustScore 5段階評価の5

4.9

Alvis Retail Park, Holyhead Road, CV5 8BW Coventry, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Lisa was absolutely amazing with her knowledge about all the sofas on our visit .. such a credit to the company.. will definitely recommend her to friends and family going forward in Coventry Holyhead... もっと見る

企業が回答しました

5つ星のうち5の評価

The staff were excellent and understood what we wanted in furniture. After choosing a light coloured sofa when I got home I realised it was completely wrong. I rang next day to ask if I could change... もっと見る

企業が回答しました

5つ星のうち5の評価

Had a great experience when ordering our new sofas. Corey was professional and friendly and answered all of our questions. He gave advice where helpful without being pushy or going for the "hard sell... もっと見る

企業が回答しました

5つ星のうち5の評価

The overall experience received from the lady who greeted us at the door, from her knowledge about the products to her very caring nature was just over and above what I would normally expect Definit... もっと見る

企業が回答しました


企業情報

  1. ソファー専門店
  2. ・
  3. リビングルーム用家具の店
  4. 椅子張り店
  5. 家具の付属品
  6. 家具店
  7. 日用品店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Alvis Retail Park, Holyhead Road, CV5 8BW, Coventry, 英国

4.9

優良

TrustScore 5段階評価の5

2031件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(2,031)

過去12か月のレビュー数: 16,191件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

All good.

A good range.
A quality product.
A good service.
And professional staff.

2026年1月16日
Sofology - Coventry ロゴ

Sofology - Coventry からの回答

Thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

5つ星のうち5の評価

After entering the store we found our…

After entering the store we found our sofa straight away and the lady who helped us was very accommodating she explained everything to us about the material the filling of the seat cushions the protection we could take on the sofa if we wished even down to the feet on the sofa. Atmosphere was just right in the shop. Will definitely visit again.

2026年1月10日
Sofology - Coventry ロゴ

Sofology - Coventry からの回答

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

5つ星のうち5の評価

Great Help and assistance

Help and assistance provided by Wendy was invaluable. She gave us lots of information we'd not heard before which helped us in deciding our best option. There was no hard sell just a knowledgeable saleswoman telling us lots we benefitted in knowing. Would not hesitate to recommend her service and expertise.

2026年1月13日
Sofology - Coventry ロゴ

Sofology - Coventry からの回答

We are so happy to hear that you would recommend us :-)

5つ星のうち5の評価

Very helpful with information and…

Very helpful with information and advice.
Mariola was very friendly and professional

2026年1月12日
Sofology - Coventry ロゴ

Sofology - Coventry からの回答

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

5つ星のうち5の評価

A great experience because of Ashley

A great experience because of Ashley. He is personable, knowledgeable and enthusiastic. A pleasure to deal with

2026年1月9日
Sofology - Coventry ロゴ

Sofology - Coventry からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Ashley. Have a great day 😊

5つ星のうち5の評価

I found the assistant friendly and…

I found the assistant friendly and obliging..I didn't feel under any pressure to make a quick decision if I had left the store to think about my choice for longer it was ok.

2026年1月6日
Sofology - Coventry ロゴ

Sofology - Coventry からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち5の評価

COREY Just really good service from Corey in…

Just really good service from Corey in Coventry. Very knowledgeable and answered all our questions. Just can’t wait for our furniture

2026年1月3日
Sofology - Coventry ロゴ

Sofology - Coventry からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Corey. Have a great day 😊

5つ星のうち5の評価

Excellent customer service with no…

Excellent customer service with no pushy sales person. Even let me move furniture about the shop floor

2026年1月1日
Sofology - Coventry ロゴ

Sofology - Coventry からの回答

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

5つ星のうち5の評価

Lovely sofas & the quality

Lovely sofas & the quality
Freinds & family have sofology
Sofas
Great customer service to
So ime told

2026年1月3日
Sofology - Coventry ロゴ

Sofology - Coventry からの回答

What a fantastic review, thank you so much for taking the time to write this 😊

5つ星のうち5の評価

Great service

Great service and help in store

2026年1月3日
Sofology - Coventry ロゴ

Sofology - Coventry からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち1の評価

I ordered a sofa and the deposit was…

I ordered a sofa and the deposit was taken immediately from my account. I then had to chase up any form of confirmation in writing for my order, from Sofology. I then called the customer phone number and was told the order had gone through and my sofa would be delivered in 5 1/2 months time!!!!! I was told in store it would be up to 8 weeks for delivery! I am now awaiting a call back to confirm what the date actually will be - not ok!

2025年12月30日
Sofology - Coventry ロゴ

Sofology - Coventry からの回答

Hi Mrs Phillips, we are sorry to hear that you are unhappy. Please send an email to social.media.complaints@sofology.co.uk and we will take a look at your order.

5つ星のうち5の評価

Great staff, great product, top marks.

Everyone that I dealt with was fantastic, really appreciated the time you gave me and the advice. Everyone I cam into contact with was very kind and great to deal with. Thank you all.

2026年1月2日
Sofology - Coventry ロゴ

Sofology - Coventry からの回答

Thank you for your lovely review! We’re so pleased to hear you had a great experience with us. Your feedback means a lot, and if you ever need any help in the future, our team is always here to support you 😊

5つ星のうち5の評価

Tom was very attentive and listened to…

Tom was very attentive and listened to what we wanted. He went through all the details and paperwork efficiently. We will definitely be recommending yourselves.

2025年12月31日
Sofology - Coventry ロゴ

Sofology - Coventry からの回答

Thanks so much for your 5-star review! ⭐⭐⭐⭐⭐

We’re really pleased to hear you had a great experience. Your kind support means a lot to our team, and we’re always here if you need anything in the future. 😊

5つ星のうち5の評価

Marisol was fantastic…

Marisol was fantastic so thorough with the sale of our sofa we went back to her twice and impressed both times she made it so quick and easy and we can’t wait for our sofa to arrive

2025年12月30日
Sofology - Coventry ロゴ

Sofology - Coventry からの回答

Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐

5つ星のうち5の評価

Buying a sofa from Sofology was made so…

Buying a sofa from Sofology was made so easy with the exceptional customer service from Ashley Croft. He answered all my questions, very professional throughout, Ashley made me feel comfortable, offering refreshments, friendly and very approachable. He is an asset to the company, outstanding customer service and knowledge. I would definitely recommend Sofology and Ashley for excellent customer service.

2025年12月26日
Sofology - Coventry ロゴ

Sofology - Coventry からの回答

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

5つ星のうち5の評価

Great experience with Sofology

Great experience at Sofology. Member of staff was clear with answering my questions about the sofas I wanted to buy.
The process of ordering was easy and quick.
Now to wait 10-11 weeks for my order to arrive.

2025年12月22日
Sofology - Coventry ロゴ

Sofology - Coventry からの回答

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

5つ星のうち5の評価

No hard sell.

2025年12月7日
Sofology - Coventry ロゴ

Sofology - Coventry からの回答

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

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