With a very pleased with the service that we received at the Coventry showroom. Many options were discussed and we were able to come to the best conclusion. It is our second purchase from this company... もっと見る
企業が回答しました
所在地
所在地を変更Alvis Retail Park, Holyhead Road, CV5 8BW Coventry, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Lovely sofa. Delivered in under 7 days from order date. Lovely customer service. Great delivery. Wonderful experience end to end. Will definitely go back there for my next sofa.
企業が回答しました
A big thank you to Wendy at Sofology Coventry for her excellent customer service. She was friendly, knowledgeable, and took the time to help us find exactly what we were looking for. Nothing was too... もっと見る
企業が回答しました
Great service from Dorinda, we did not feel pressured, she gave us time, answered all our questions, overall very helpful. We are looking forward to our new sofa arriving!
企業が回答しました
企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Alvis Retail Park, Holyhead Road, CV5 8BW, Coventry, 英国
4.9
優良
1998件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sofology - Coventry からの回答
Thank you for choosing Sofology :-)
The store is well set out and easy to…
The store is well set out and easy to navigate with plenty of sofas on show.
Every sofa has the different material swatches that peticular sofa offers.
The staff are very helpful with no hard sell and when you need help they are very knowledgeable.
Overall very happy with the service.
2025年10月4日
Sofology - Coventry からの回答
Thank you for taking the time to share your experience :-)
Helpful staff
Wendy was very concise and clear with explanation of delivery & options available.
2025年10月5日
Sofology - Coventry からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Professional and friendly sales lady Wendy
Wendy was great to discuss things with. Really helpful and made the process really easy.
2025年10月5日
Sofology - Coventry からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Sofology - Coventry からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Great Company to Deal with
Lovely people to deal with. Ash and Cory in Coventry and Matt in Milton Keynes were all really helpful, professional and efficient. It made it a great customer experience. Great choice of sofas and an excellent price on the clearance models I was buying. Recommend!
2025年9月28日
Sofology - Coventry からの回答
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Sofology - Coventry からの回答
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Sofology - Coventry からの回答
Hi there, thank you for your review. Another great review for Jess, we will make sure to pass this on! Have a nice day.
Sofology - Coventry からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
5stars
Generally... everything was great... Corey did his job to perfection..no complaints..very good... five stars..
2025年9月20日
Sofology - Coventry からの回答
Thank you for sharing your feedback! We're delighted to hear you had a great experience at Sofology Coventry and that Corey assisted you well. Your kind words and five-star rating motivate our team to keep delivering exceptional service.
If you have any questions or need assistance in the future, please reach out. We look forward to welcoming you back soon.
Positive experience overall
Easy to navigate showroom. Given plenty of time and space to browse, with an offer of assistance when needed. Mariola very helpful with product explanation and final decision making, as well as clear explanation provided during the transaction process.
2025年9月20日
Sofology - Coventry からの回答
Thank you for this great review :-)
I had a wonderful experience here with…
I had a wonderful experience here with Wendy, she was extremely helpful, kind and genuine throughout the entire process. Could not of asked for anyone better to help me choose my sofa!
2025年9月12日
Sofology - Coventry からの回答
Thank you for visiting! :-)
Your sales representative took us…
Your sales representative took us through the process in a very detailed manner and answered all our questions .
2025年9月19日
Sofology - Coventry からの回答
Thank you for this 5-star review, we really appreciate it :-)
Best furniture shop in town.
Cory was very informative with his advice without being pushy, really looking forward to our new suite being delivered. Would recommend sofology to anyone, quality is far superior to other furniture outlets.
2025年9月17日
Sofology - Coventry からの回答
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Cory was able to provide you with informative advice without any pressure. It's fantastic to know that you're looking forward to your new suite, and we are confident it will meet your expectations. Your recommendation means a lot to us, and we truly appreciate your kind words about the quality of our furniture. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future.
Very friendly customer service.
2025年9月7日
Sofology - Coventry からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Wendy was excellent
Wendy was excellent. She sat with me and my partner to discuss options on the sofa we liked (colours, materials, sizes, purchase options, etc).
2025年9月12日
Sofology - Coventry からの回答
Thank you for awarding us 5 stars Mr Griffin :-)
Staff were very helpful and friendly…
Staff were very helpful and friendly especially Thomas who was invaluable great knowledge and service.
2025年9月15日
Sofology - Coventry からの回答
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Very helpful staff
On my first visit, I had plenty of time to look around and on a subsequent visit, the assistant was very helpful and knowledgeable without being pushy enabling me to choose my sofa.
2025年9月15日
Sofology - Coventry からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Amazing customer service from Ashley
Amazing customer service from Ashley. No pressure sales and even gave us swatches to take home and confirm our choice. The whole purchase was so easy. Ashley was extremely knowledgeable and a credit to sofology.
2025年9月14日
Sofology - Coventry からの回答
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service provided by Ashley!
Good selection, great experience
Ashley was great, from walking through the door to completing the sale. Very knowledgable and a pleasure to deal with.
2025年9月14日
Sofology - Coventry からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
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