Sofology - Croydon レビュー 

2,882
•
TrustScore 5段階評価の5

4.8

Unit A, 226 Purley Way, CR0 4XG Croydon, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Gordon was very good at his job, made sure we were fully aware of everything we needed to know before making the purchase. Very knowledgeable, welcoming and made us feel at ease throughout

企業が回答しました

5つ星のうち5の評価

I felt no pressure, just received a lot of help in a pleasant, relaxed way from Abe. I walked in and out of the store four times and each time I go back I was pleasantly received by Abe who patie... もっと見る

企業が回答しました

5つ星のうち5の評価

There’s so many choices and all good qualities, I felt no pressure, took my time before making decision.

5つ星のうち5の評価

Excellent. Gordon was so helpful, everything was explained thoroughly, friendly. We were in between 2 models of sofas and thanks to Gordon’s patience, he walked us through every single detail of each... もっと見る

企業が回答しました


企業情報

  1. ソファー専門店
  2. ・
  3. リビングルーム用家具の店
  4. 椅子張り店
  5. 家具の付属品
  6. 家具店
  7. 日用品店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Unit A, 226 Purley Way, CR0 4XG, Croydon, 英国

4.8

優良

TrustScore 5段階評価の5

2882件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(2,882)

過去12か月のレビュー数: 13,858件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very helpful and patient

Very helpful and patient. Monica was great help and told us everything we needed to know.

2025年11月14日
Sofology - Croydon ロゴ

Sofology - Croydon からの回答

Hi there, thanks for your 5-star review, we really appreciate the feedback!

5つ星のうち5の評価

Personable service, great delivery.

Personable service that listened to our needs and helped us find our sofa. Delivery was excellent, they took it straight into our 1st-floor living room through narrow stair passages.

2025年5月23日
Sofology - Croydon ロゴ

Sofology - Croydon からの回答

Hi there, thank you for taking the time to leave a 5-star review!😊

5つ星のうち5の評価

Missed out at Brighton, Croydon saves the day!

Very impressed with service from both Brighton & Croydon stores, both went out of their way to help us find the sofa for our son.
Initially saw the sofa at Brighton, in the sale at an excellent price, unfortunately when I returned the next morning the sofa had been sold. The 'Sofologist' at Brighton suggested trying Croydon, which we did, we were lucky enough to find the same sofa and Croydon were good enough to honour the Brighton sale price. Very impressed all round.

2025年11月13日
Sofology - Croydon ロゴ

Sofology - Croydon からの回答

Hi there, thank you for taking the time to leave a 5-star review!😊

5つ星のうち5の評価

Excellent service

Easy to apply just hope I get excepted

2025年11月11日
Sofology - Croydon ロゴ

Sofology - Croydon からの回答

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

5つ星のうち5の評価
Sofology - Croydon ロゴ

Sofology - Croydon からの回答

Thank you for your wonderful feedback! We're thrilled you had a positive experience at Sofology Croydon and that our team assisted you. Your kind words and perfect rating motivate us to continue providing exceptional service.

If you have any questions or need assistance, please reach out. We look forward to welcoming you back soon.

5つ星のうち5の評価

Exceptional Service at Sofology Croydon – Thank You Evelina & Wioleta!

I recently visited the Croydon branch of Sofology and had an outstanding experience thanks to two incredible members of staff — Evelina and Wioleta. From the moment I walked in, they made me feel welcome and supported, turning what had been a stressful search for the perfect sofa into a genuinely enjoyable experience.
I spent a long time agonising over what would work best for my space, and both Evelina and Wioleta went above and beyond to help me make the right choice. Evelina was professional, friendly, and incredibly knowledgeable, guiding me through options without any pressure or hard sell — a refreshing change from other stores I’ve visited.
Wioleta took things a step further by helping me replan my lounge layout to accommodate the sofa I truly wanted. Her ideas were creative and practical, and thanks to her, I was able to order the Cove sofa, which is unbelievably comfortable. I can’t wait for it to arrive!
Their dedication, patience, and genuine care made all the difference. I highly recommend the Croydon store — especially if you’re looking for expert advice and a pleasant, pressure-free shopping experience.
Thank you again, Evelina and Wioleta — you’re a credit to Sofology!

2025年11月6日
Sofology - Croydon ロゴ

Sofology - Croydon からの回答

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

5つ星のうち5の評価

Great experience

Great experience

2025年11月8日
Sofology - Croydon ロゴ

Sofology - Croydon からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち5の評価

Customer service was excellent

Customer service was excellent. Helped us find the sofas we wanted and configuration we needed.

2025年11月1日
Sofology - Croydon ロゴ

Sofology - Croydon からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち5の評価

Good experience

Friendly, helpful, professional. Well done to the all the workers, keep up the excellent work.

2025年11月4日
Sofology - Croydon ロゴ

Sofology - Croydon からの回答

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

5つ星のうち5の評価

We never felt under pressure

We never felt under pressure, any questions we had was answered and then they allowed us to continue our search but was available if needed.
Big thank you to Gordon ( Croydon) was a pleasure to deal with.

2025年11月1日
Sofology - Croydon ロゴ

Sofology - Croydon からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち5の評価

A great and friendly service

My sales person was very friendly, helpful and patient. I am happy with my orders and looking forward to enjoying them.

2025年10月30日
Sofology - Croydon ロゴ

Sofology - Croydon からの回答



Thank you so much for taking the time to share your wonderful feedback with us!

5つ星のうち5の評価

Amen provided excellent service

Amen provided excellent service, made our experience a 5 star one

2025年10月30日
Sofology - Croydon ロゴ

Sofology - Croydon からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち5の評価

Service with a smile

When I walked into the store, I was greeted with a smile straight away!

I knew exactly what I wanted, but silly forgot to bring my measurements, but the sales advisor was patient enough to let me sort this and advised if an adjustment needs to be made, it was a simple phone call.

This is the first Sofa I’ve purchased from Sofology and they really do have a beautiful collection

2025年10月28日
Sofology - Croydon ロゴ

Sofology - Croydon からの回答

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

5つ星のうち5の評価

Good

Very helpful staff member

2025年10月26日
Sofology - Croydon ロゴ

Sofology - Croydon からの回答

Hi there, thank you for taking the time to leave a 5-star review!😊

5つ星のうち5の評価

Expert store assistant/manager

Expert store assistant/manager. Very professional

2025年10月21日
Sofology - Croydon ロゴ

Sofology - Croydon からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

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