Gordon was very good at his job, made sure we were fully aware of everything we needed to know before making the purchase. Very knowledgeable, welcoming and made us feel at ease throughout
企業が回答しました
所在地
所在地を変更Unit A, 226 Purley Way, CR0 4XG Croydon, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I felt no pressure, just received a lot of help in a pleasant, relaxed way from Abe. I walked in and out of the store four times and each time I go back I was pleasantly received by Abe who patie... もっと見る
企業が回答しました
Excellent. Gordon was so helpful, everything was explained thoroughly, friendly. We were in between 2 models of sofas and thanks to Gordon’s patience, he walked us through every single detail of each... もっと見る
企業が回答しました
We had an excellent experience thanks to Amen. She provided brilliant customer service from start to finish. She was friendly, professional, patient, and went above and beyond to make sure everything... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Unit A, 226 Purley Way, CR0 4XG, Croydon, 英国
4.8
優良
2881件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Brilliant experience
Brilliant experience - Umut was very personable and not pushy at all- top man
2026年6月20日
Sofology - Croydon からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Umut. Have a great day 😊
Staff were very helpful and no pressure…
Staff were very helpful and no pressure on you to decide, took time and showed us different styles,fabrics and pro's,and con's of each
2026年6月9日
Sofology - Croydon からの回答
Thank you Peter
The sales person was very patient and…
The sales person was very patient and helpful, nothing was too much
2026年6月12日
Sofology - Croydon からの回答
Thank you for awarding us 5 stars :-)
Great customer service from Evilina
Great customer service from Evilina. She kindly took her time to confirm all possible needs regarding the comfort and design of the sofa I was looking for.
Thank you.
2026年6月10日
Sofology - Croydon からの回答
Hi there, thank you for your review. Another great review for Evilina, we will make sure to pass this on! Have a nice day.
Great service in the Purley store
Great service in the Purley store. Gordon was very helpful as was the store manager.
2026年6月7日
Sofology - Croydon からの回答
Hi there, thank you for your review. Another great review for Gordon, we will make sure to pass this on! Have a nice day.
We had a brilliant experience at…
We had a brilliant experience at Sofology Croydon when ordering our new sofa. Their customer service and explanation of the product really impressed me. We would highly recommend them to anyone.
2026年6月6日
Sofology - Croydon からの回答
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
The customer service was professional…
The customer service was professional and the delivery service was quick also installation was excellent. I am happy with the buy and service.
2026年6月7日
Sofology - Croydon からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Sofology - Croydon からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Experience has been good
So far the experience has been good, staff were friendly, helpful and knowledgeable.
2026年4月24日
Sofology - Croydon からの回答
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
It was very comfortable environment
It was very comfortable environment, staff was pleasant.
2026年5月25日
Sofology - Croydon からの回答
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Croydon branch delivered £1K reclining…
Croydon branch delivered £1K reclining chair which did not work.Delivery men refused to take it away.10 day wait for service technician.Phone calls &emails to Sofology no help.Customer service & products are to be avoided to save yourself a waste of money& endless hassle.Worst company I have ever had to deal with.Never again!
2026年5月15日
自発的なレビュー
Sofology - Croydon からの回答
Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.
listen to your customer,
The assistance branch manager was very helpful and listened to what I had to say
2026年5月15日
Sofology - Croydon からの回答
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
The worst delivery service ever
2026年5月17日
Sofology - Croydon からの回答
Hi there, we are disappointed to hear that you might not have had the best experience. If you do need to discuss this further, please do not hesitate to email us with your order and review details over at social.media.complaints@sofology.co.uk and we'll be happy to take a look.
Excellent customer service throughout
Excellent customer service throughout. Quality sofas that will last.
2026年5月14日
Sofology - Croydon からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Sofology - Croydon からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
It was a lovely showroom
It was a lovely showroom, with a great choice of sofas.
The salesperson was informative and friendly.
2026年5月11日
Sofology - Croydon からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Sofology - Croydon からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Sofology - Croydon からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Very good service in store and on the…
Very good service in store and on the website chat message service
2026年4月24日
Sofology - Croydon からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。