We came into the Doncaster store half an hour before closing and the young manager couldn’t be more helpful and friendly We knew what sofa we liked and it was in store to try out in the colour we... もっと見る
企業が回答しました
所在地
所在地を変更Unit 7, Danum Retail Park, York Road, DN5 8LZ Doncaster, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
From the moment we entered the store until the sofa was delivered, everything went perfectly. The staff were very friendly, and we would like to thank Paulina for all the information, explanations, an... もっと見る
企業が回答しました
We dealt with aaron he was great not pushy, welcomed us then let us have a wonder round, I already had a rough idea which sofa I wanted so he gave us information (prices/measurements) told us to go... もっと見る
企業が回答しました
Went in to browse after looking at sofa's at 4 other retailers. Pauline spotted us as we entered and was very friendly + relaxed. She asked what we wanted and any restrictions/must haves. She showed... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Unit 7, Danum Retail Park, York Road, DN5 8LZ, Doncaster, 英国
4.9
優良
2136件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I have ordered a sofa and a chair
I have ordered a sofa and a chair. The staff was very informative, professional, and patient. I am looking forward to receiving my purchase.
2026年4月23日
Sofology - Doncaster からの回答
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology, we can’t wait to deliver!
Graham made us feel welcome he was…
Graham made us feel welcome he was informative without being pushy
2026年4月25日
Sofology - Doncaster からの回答
Hi there, thank you for your review. Another great review for Graham, we will make sure to pass this on! Have a nice day.
Sofology - Doncaster からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Sofology - Doncaster からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Polite and courteous staff member
Polite and courteous staff member. Wasn’t told there would be a £129 delivery charge
2026年4月11日
Sofology - Doncaster からの回答
Thank you for sharing your experience Brian. We hope we can earn that extra star after your delivery :-)
still waiting acknowledgment of full…
still waiting acknowledgment of full payment and order status
2026年4月8日
Sofology - Doncaster からの回答
Hi Ms Lee, please email your order details to social.media.complaints@sofology.co.uk and we will arrange for a copy to be sent to you. Alternatively, if you log into MYSOFOLOGY online this will show your order and payment.
Excellent customer service from Tracey…
Excellent customer service from Tracey and very knowledgeable
2026年4月11日
Sofology - Doncaster からの回答
Thank you Dawn :-)
Sales people were great the guy who…
Sales people were great the guy who sold it to us and a lady with blond hair who also helped
2026年4月6日
Sofology - Doncaster からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Sofology - Doncaster からの回答
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Sofology - Doncaster からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
New furniture
We purchased a new 3 piece suite from Sofology in Jan this year, Gary who was the sales person we dealt with at Doncaster was extremely helpful let us browse around the store until we found what we wanted. He explained everything to us from cleaning products, warranty and the delivery process he was extremely helpful.
Today 9 April are suite was delivered on time the guys even took off their shoes when entering the house. They unpacked outside and moved the furniture in without any damage. These three guys were very helpful and courteous a job well done. Thank you
2026年4月9日
自発的なレビュー
Sofology - Doncaster からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Sofology - Doncaster からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Sofology - Doncaster からの回答
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Graham the sales person went out of his…
Graham the sales person went out of his way to satisfy what we wanted.He was patient and efficient.
We are looking forward to receipt of our suite
2026年3月28日
Sofology - Doncaster からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Graham. Have a great day 😊
Sofology - Doncaster からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Fantastic service and assistance from Pauline
Pauline was really helpful and knowledgeable, offering gentle advice and tips. Her unending patience and friendly understanding was just what we needed, knowing when we wanted help and when not. The whole process of buying a new sofa was made so much easier with her help and knowledge. Thank you Pauline, we really appreciated your efforts, taking the material outside was invaluable.
2026年3月21日
Sofology - Doncaster からの回答
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Pauline. Thank you for taking the time to leave a review 😊
Indecisive buyers
We made multiple trips into the Doncaster store. Each time Gary was tentative and kept us informed. Very happy with the service.
2026年3月22日
Sofology - Doncaster からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great customer service
Great customer service, no pestering or following us around the shop. Great help and patience when ordering our sofa. Very attentive.
2026年3月7日
Sofology - Doncaster からの回答
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
The lady who helped my 91 year old dad
The lady who helped my 91 year old dad, Pauline at Doncaster, so patient.
2026年3月22日
Sofology - Doncaster からの回答
Hi there, thank you for your review. Another great review for Pauline, we will make sure to pass this on! Have a nice day.
Great range if sofas and a very…
Great range if sofas and a very friendly, helpful and non pushy saleswoman - Pauline. Really pleased with our experience and service.
2026年3月21日
Sofology - Doncaster からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Pauline. Have a great day 😊
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。