We wasn't rushed into anything, and was met by pleasant staff who took there time to make sure we received the best outcome for or new sofa
企業が回答しました
所在地
所在地を変更Unit 7, Danum Retail Park, York Road, DN5 8LZ Doncaster, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We got an excellent service from a sales person Pauline, she managed to find us exactly what we wanted, we couldn’t be more pleased. Just waiting for our exciting delivery in November.
企業が回答しました
We dealt with aaron he was great not pushy, welcomed us then let us have a wonder round, I already had a rough idea which sofa I wanted so he gave us information (prices/measurements) told us to go... もっと見る
企業が回答しました
I found the furniture at sofaology the right fit for my husband to get on and off due to his age and mobility. After the delivery and trying out the heated seats we went back and bought more for other... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Unit 7, Danum Retail Park, York Road, DN5 8LZ, Doncaster, 英国
4.8
優良
2183件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful staff
2026年5月9日
Sofology - Doncaster からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Seamless process and the specialist
Seamless process and the specialist, Gary, made us feel really comfortable with no pressure selling.
2026年5月8日
Sofology - Doncaster からの回答
Hi there, thank you for your review. Another great review for Gary, we will make sure to pass this on! Have a nice day.
Sofology - Doncaster からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
From the moment I walked into the shop…
From the moment I walked into the shop I felt welcome. The lady I spoke to was very helpful, explaining every detail which I would have forgotten to ask. I was actually shopping around but sofology got my business based on customer service and the quality.
2026年4月25日
Sofology - Doncaster からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Very polite and a straight forward…
Very polite and a straight forward experience very welcoming
2026年4月27日
Sofology - Doncaster からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Sofology - Doncaster からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
I have ordered a sofa and a chair
I have ordered a sofa and a chair. The staff was very informative, professional, and patient. I am looking forward to receiving my purchase.
2026年4月23日
Sofology - Doncaster からの回答
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology, we can’t wait to deliver!
Graham made us feel welcome he was…
Graham made us feel welcome he was informative without being pushy
2026年4月25日
Sofology - Doncaster からの回答
Hi there, thank you for your review. Another great review for Graham, we will make sure to pass this on! Have a nice day.
Sofology - Doncaster からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Sofology - Doncaster からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Polite and courteous staff member
Polite and courteous staff member. Wasn’t told there would be a £129 delivery charge
2026年4月11日
Sofology - Doncaster からの回答
Thank you for sharing your experience Brian. We hope we can earn that extra star after your delivery :-)
still waiting acknowledgment of full…
still waiting acknowledgment of full payment and order status
2026年4月8日
Sofology - Doncaster からの回答
Hi Ms Lee, please email your order details to social.media.complaints@sofology.co.uk and we will arrange for a copy to be sent to you. Alternatively, if you log into MYSOFOLOGY online this will show your order and payment.
Excellent customer service from Tracey…
Excellent customer service from Tracey and very knowledgeable
2026年4月11日
Sofology - Doncaster からの回答
Thank you Dawn :-)
Sales people were great the guy who…
Sales people were great the guy who sold it to us and a lady with blond hair who also helped
2026年4月6日
Sofology - Doncaster からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Sofology - Doncaster からの回答
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Sofology - Doncaster からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
New furniture
We purchased a new 3 piece suite from Sofology in Jan this year, Gary who was the sales person we dealt with at Doncaster was extremely helpful let us browse around the store until we found what we wanted. He explained everything to us from cleaning products, warranty and the delivery process he was extremely helpful.
Today 9 April are suite was delivered on time the guys even took off their shoes when entering the house. They unpacked outside and moved the furniture in without any damage. These three guys were very helpful and courteous a job well done. Thank you
2026年4月9日
自発的なレビュー
Sofology - Doncaster からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Sofology - Doncaster からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Sofology - Doncaster からの回答
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Graham the sales person went out of his…
Graham the sales person went out of his way to satisfy what we wanted.He was patient and efficient.
We are looking forward to receipt of our suite
2026年3月28日
Sofology - Doncaster からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Graham. Have a great day 😊
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