Sofology - Doncaster レビュー 2,137

TrustScore 5段階評価の5

4.9

Unit 7, Danum Retail Park, York Road, DN5 8LZ Doncaster, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We came into the Doncaster store half an hour before closing and the young manager couldn’t be more helpful and friendly We knew what sofa we liked and it was in store to try out in the colour we... もっと見る

企業が回答しました

5つ星のうち5の評価

From the moment we entered the store until the sofa was delivered, everything went perfectly. The staff were very friendly, and we would like to thank Paulina for all the information, explanations, an... もっと見る

企業が回答しました

5つ星のうち5の評価

We dealt with aaron he was great not pushy, welcomed us then let us have a wonder round, I already had a rough idea which sofa I wanted so he gave us information (prices/measurements) told us to go... もっと見る

企業が回答しました

5つ星のうち5の評価

Went in to browse after looking at sofa's at 4 other retailers. Pauline spotted us as we entered and was very friendly + relaxed. She asked what we wanted and any restrictions/must haves. She showed... もっと見る

企業が回答しました


企業情報

  1. ソファー専門店
  2. 家具の付属品
  3. 家具店
  4. 日用品店
  5. リビングルーム用家具の店
  6. 椅子張り店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Unit 7, Danum Retail Park, York Road, DN5 8LZ, Doncaster, 英国

4.9

優良

TrustScore 5段階評価の5

2137件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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5つ星のうち5の評価

The sales rep was amazing was not…

The sales rep was amazing was not rushing us in to purchase and took out time to speak to our son and actually entertain him. She gave us the information we wanted and needed and physically showed us different ways the sofa would work best for us.

2026年1月2日
Sofology - Doncaster ロゴ

Sofology - Doncaster からの回答

Thanks so much for your 5-star review! ⭐⭐⭐⭐⭐

We’re really pleased to hear you had a great experience. Your kind support means a lot to our team, and we’re always here if you need anything in the future. 😊

5つ星のうち5の評価

No pressure sales

No pressure sales, knowledgeable salesperson, Tracey.

Good choice of products.

2026年1月1日
Sofology - Doncaster ロゴ

Sofology - Doncaster からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち5の評価

We came in looking for a sofa for our…

We came in looking for a sofa for our first home together, Gary helped us with this and made the process straightforward and easy, can’t thank him enough, credit to the store!

2025年12月30日
Sofology - Doncaster ロゴ

Sofology - Doncaster からの回答

Hello, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

Shaun was excellent help

Shaun was extremely helpful and patient (I was undecided between two colours) 😂. He explained everything and gave many options 👌. Highly recommend the Doncaster store, thank you 😃

2025年12月26日
Sofology - Doncaster ロゴ

Sofology - Doncaster からの回答

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

5つ星のうち5の評価

Excellent

No pressure and a professional transaction.

2025年12月28日
Sofology - Doncaster ロゴ

Sofology - Doncaster からの回答

Hi there, thank you for the 5 star review!

5つ星のうち5の評価

Very friendly and supportive

Very friendly and supportive, not pushy at all. Quick delivery planned!

2025年12月28日
Sofology - Doncaster ロゴ

Sofology - Doncaster からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち5の評価

Good service

Good service
No problem with the sales man went through everything

2025年12月27日
Sofology - Doncaster ロゴ

Sofology - Doncaster からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち5の評価
Sofology - Doncaster ロゴ

Sofology - Doncaster からの回答

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

5つ星のうち5の評価

Pauline was extremely helpful

Pauline was extremely helpful, friendly and professional. Great Service!

2025年12月26日
Sofology - Doncaster ロゴ

Sofology - Doncaster からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち5の評価

Friendly and informative

Pauline was extremely knowledgeable, informative and friendly. With her help we have purchased our new suite and are looking forward to receiving it.

2025年12月26日
Sofology - Doncaster ロゴ

Sofology - Doncaster からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち5の評価

Great selection and a helpful team

From walking in the door to finding exactly what we were looking for the experience was faultless, a big thanks to Pauline who helped us chose without being pushy or overbearing and then to Arron for helping through the ordering process when we returned to buy it, great team and a credit to Sofology, thank you

2025年12月19日
自発的なレビュー
Sofology - Doncaster ロゴ

Sofology - Doncaster からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち5の評価

Fantastic service!

My partner and I had been to multiple sofa shops and just could not find anything we liked. We went to Sofology in Doncaster and were spoilt for choice! The sofa’s were fashionable and there truly was something for everyone. Our experience was made even better by the fantastic sales assistant - Pauline. She was immensely helpful and so patient with us. If we saw a sofa we liked she would immediately show us all the options available. We couldn’t be any happier with our experience.
Pauline, it’s our turn to make you a cup of tea next time!

2025年12月15日
自発的なレビュー
Sofology - Doncaster ロゴ

Sofology - Doncaster からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち5の評価

The welcome to the store

The welcome to the store, when we had chosen our sofa the information that we got, there was no pressure to make a purchase, the person that looked after us was first class

2025年12月12日
Sofology - Doncaster ロゴ

Sofology - Doncaster からの回答

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

5つ星のうち1の評価

We have waited 19/20 weeks and still no…

We have waited 19/20 weeks and still no sign of our sofas only one phone call from your team . After my phone call today im still no better off in knowing when our sofas will be delivered its nearly Christmas and we ordered our sofas and paid in full but cannot even track our sofas .
I got an email on the 28th Nov stating you have our order and we're on it .
What does that mean ?
Does that mean your team has only just ordered it after all these weeks.
I was promised my sofas woukd be in my home within 11/12weeks if not before .
Mmmm where are they because I've not got them and I cannot track them.
I'm deeply upset as we have paid out £3500.00 for nothing as we don't have anything uo show for it except sorry 4times
And sorry its the time of year.
Rubbish we ordered our sofas in the summer. Our very first expensive sofa paid in full.

2025年8月19日
Sofology - Doncaster ロゴ

Sofology - Doncaster からの回答

Hi Janine, we are really sorry to hear that you are so unahappy. We understand that it is frustrating when your furniture is delayed. Please send an email to social.media.complaints@sofology.co.uk and we will chase this for you.

5つ星のうち5の評価

Excellent service

Aaron who sorted us with our new sofa was brilliant and very helpful.

2025年12月9日
Sofology - Doncaster ロゴ

Sofology - Doncaster からの回答

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

5つ星のうち5の評価

We found our experience excellent…

We found our experience excellent Graham was very very helpful

2025年12月6日
Sofology - Doncaster ロゴ

Sofology - Doncaster からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

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