We came into the Doncaster store half an hour before closing and the young manager couldn’t be more helpful and friendly We knew what sofa we liked and it was in store to try out in the colour we... もっと見る
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Unit 7, Danum Retail Park, York Road, DN5 8LZ Doncaster, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
We came into the Doncaster store half an hour before closing and the young manager couldn’t be more helpful and friendly We knew what sofa we liked and it was in store to try out in the colour we... もっと見る
企業が回答しました
From the moment we entered the store until the sofa was delivered, everything went perfectly. The staff were very friendly, and we would like to thank Paulina for all the information, explanations, an... もっと見る
企業が回答しました
We dealt with aaron he was great not pushy, welcomed us then let us have a wonder round, I already had a rough idea which sofa I wanted so he gave us information (prices/measurements) told us to go... もっと見る
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Went in to browse after looking at sofa's at 4 other retailers. Pauline spotted us as we entered and was very friendly + relaxed. She asked what we wanted and any restrictions/must haves. She showed... もっと見る
企業が回答しました
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 7, Danum Retail Park, York Road, DN5 8LZ, Doncaster, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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The sales rep was amazing was not rushing us in to purchase and took out time to speak to our son and actually entertain him. She gave us the information we wanted and needed and physically showed us different ways the sofa would work best for us.

Sofology - Doncaster からの回答
No pressure sales, knowledgeable salesperson, Tracey.
Good choice of products.

Sofology - Doncaster からの回答

Sofology - Doncaster からの回答
Shaun was spot on with us didn’t pester gave us the time we needed was helpful
Had good knowledge all round good bloke

Sofology - Doncaster からの回答
We came in looking for a sofa for our first home together, Gary helped us with this and made the process straightforward and easy, can’t thank him enough, credit to the store!

Sofology - Doncaster からの回答
Shaun was extremely helpful and patient (I was undecided between two colours) 😂. He explained everything and gave many options 👌. Highly recommend the Doncaster store, thank you 😃

Sofology - Doncaster からの回答
Very friendly and supportive, not pushy at all. Quick delivery planned!

Sofology - Doncaster からの回答

Sofology - Doncaster からの回答
Pauline was extremely helpful, friendly and professional. Great Service!

Sofology - Doncaster からの回答
Superb customer service from Pauline at Doncaster. Would highly recommend. Took time to ensure we were happy with our choice.

Sofology - Doncaster からの回答
Pauline was extremely knowledgeable, informative and friendly. With her help we have purchased our new suite and are looking forward to receiving it.

Sofology - Doncaster からの回答
From walking in the door to finding exactly what we were looking for the experience was faultless, a big thanks to Pauline who helped us chose without being pushy or overbearing and then to Arron for helping through the ordering process when we returned to buy it, great team and a credit to Sofology, thank you

Sofology - Doncaster からの回答
My partner and I had been to multiple sofa shops and just could not find anything we liked. We went to Sofology in Doncaster and were spoilt for choice! The sofa’s were fashionable and there truly was something for everyone. Our experience was made even better by the fantastic sales assistant - Pauline. She was immensely helpful and so patient with us. If we saw a sofa we liked she would immediately show us all the options available. We couldn’t be any happier with our experience.
Pauline, it’s our turn to make you a cup of tea next time!

Sofology - Doncaster からの回答
The welcome to the store, when we had chosen our sofa the information that we got, there was no pressure to make a purchase, the person that looked after us was first class

Sofology - Doncaster からの回答
We have waited 19/20 weeks and still no sign of our sofas only one phone call from your team . After my phone call today im still no better off in knowing when our sofas will be delivered its nearly Christmas and we ordered our sofas and paid in full but cannot even track our sofas .
I got an email on the 28th Nov stating you have our order and we're on it .
What does that mean ?
Does that mean your team has only just ordered it after all these weeks.
I was promised my sofas woukd be in my home within 11/12weeks if not before .
Mmmm where are they because I've not got them and I cannot track them.
I'm deeply upset as we have paid out £3500.00 for nothing as we don't have anything uo show for it except sorry 4times
And sorry its the time of year.
Rubbish we ordered our sofas in the summer. Our very first expensive sofa paid in full.

Sofology - Doncaster からの回答

Sofology - Doncaster からの回答
We found our experience excellent Graham was very very helpful

Sofology - Doncaster からの回答
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