We came into the Doncaster store half an hour before closing and the young manager couldn’t be more helpful and friendly We knew what sofa we liked and it was in store to try out in the colour we... もっと見る
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所在地
所在地を変更Unit 7, Danum Retail Park, York Road, DN5 8LZ Doncaster, GB
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From the moment we entered the store until the sofa was delivered, everything went perfectly. The staff were very friendly, and we would like to thank Paulina for all the information, explanations, an... もっと見る
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We dealt with aaron he was great not pushy, welcomed us then let us have a wonder round, I already had a rough idea which sofa I wanted so he gave us information (prices/measurements) told us to go... もっと見る
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Went in to browse after looking at sofa's at 4 other retailers. Pauline spotted us as we entered and was very friendly + relaxed. She asked what we wanted and any restrictions/must haves. She showed... もっと見る
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企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Unit 7, Danum Retail Park, York Road, DN5 8LZ, Doncaster, 英国
4.9
優良
2137件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
5 stars for Tracy & Charlene!
Tracy made my experience really great! No uncomfortable pushy sales, she was really helpful and informative and really friendly. Thank you to Tracy and store manager Charlene both have been great!
2025年12月5日
Sofology - Doncaster からの回答
Hi there, thank you for taking the time to leave a 5-star review
Pauline at the York Road store was…
Pauline at the York Road store was excellent for us today, not pushy just helpful and it made buying our sofa easy and fuss free.
2025年12月6日
Sofology - Doncaster からの回答
Hi Mr Grix, thank you for taking the time to leave a 5-star review!😊
Sofology - Doncaster からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great advice many thanks.
2025年12月3日
Sofology - Doncaster からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Aaron was great and fulfilled all our…
Aaron was great and fulfilled all our requirements.
2025年12月2日
Sofology - Doncaster からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Really friendly staff
Really friendly staff. Aaron was very helpful. Good choice of suites and sofas. Pleasurable experience. Thanks
2025年12月1日
Sofology - Doncaster からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great customer service
Tracey was a great advisor with helping us choose our first sofa for our first home together.
She was informative and friendly, and any question we had she answered with a smile
2025年11月30日
Sofology - Doncaster からの回答
Thank you for awarding us 5 stars :-)
Great experience in the shop today
Great experience in the shop today, all staff were very welcoming and gave us space to look around before we made a decision. Gary helped with our purchase and was very down to earth and friendly - would recommend this branch.
2025年11月30日
Sofology - Doncaster からの回答
Hello Miss White, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Unexpectedly productive!
Had nipped into the store as a way of spending a rainy Saturday afternoon; intention being to check out sofas & fabrics that I’d shortlisted online, as well as getting some more info on Lifestyle fabrics. Was really impressed with the range of sofas in-store, and completely fell in love with a sofa which - online - I’d dismissed as ‘ugly’. Ended up ordering said sofa, and in a configuration that we’d not previously considered. Staff were friendly without being all over you like a plague of locusts, and very helpful in advising us re right fabric choice for our household and preferences. Didn’t feel pressured or rushed. Hopefully that will also be reflected in manufacture and delivery.
2025年11月30日
Sofology - Doncaster からの回答
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Very good and friendly staff I am yet…
Very good and friendly staff I am yet to collect my sofa I will come back to write my review
2025年11月13日
Sofology - Doncaster からの回答
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Sofology - Doncaster からの回答
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Sofology - Doncaster からの回答
Hi there, thank you for your review. Another great review for Tracey, we will make sure to pass this on! Have a nice day.
Tracey was amazing and so friendly and…
Tracey was amazing and so friendly and informative. Made it a fabulous experience.
2025年11月28日
Sofology - Doncaster からの回答
Great to hear you had a fabulous experience with Tracey at the Doncaster store. 😊
Great sofa company,great quality, great staff especially Aaron,👍👍
Spot on. Highly recommend. A little more expensive but if you want quality...
Aaron was a star. Great service.
2025年11月26日
Sofology - Doncaster からの回答
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Gary was really nice and helpful.
2025年11月24日
Sofology - Doncaster からの回答
Thank you for your feedback. We're pleased Gary assisted you at Sofology Doncaster. Your positive comments will be shared with him and the team.
We aim to improve our customer service, and your input is valuable. If you have more suggestions, please let us know.
Thank you again for your review. We look forward to welcoming you back.
Helpful staff
We’ve had 2 separate visits to sofology and both staff have been amazing at working with our budget and measurements as we’ve had to have a sofa made into a 4 seater and trying to figure out the cheapest way to build it for us . Both Gary and Tracy was superb and had patience to sit and work this out for us.
2025年11月23日
Sofology - Doncaster からの回答
Thank you for your feedback! We’re delighted to hear about your positive experience at Sofology Doncaster and that Gary and Tracy helped you find the perfect 4-seater sofa within your budget.
We take pride in our customer service, and it’s rewarding to know our team made a difference. Your kind words and 5-star rating will be shared with them.
If you have any questions or need assistance in the future, please reach out. We look forward to welcoming you back soon.
Sofology - Doncaster からの回答
Thank you for choosing Sofology!
The staff who dealt with us were…
The staff who dealt with us were extremely helpful and friendly
2025年11月20日
Sofology - Doncaster からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
There was a great range of sofas to…
There was a great range of sofas to buy. There was no pressure to buy a sofa but we were given excellent advice as needed
2025年11月15日
Sofology - Doncaster からの回答
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Sofology - Doncaster からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
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