Salesperson explained everything in detail. He helped us choose in relation to our measurement of our lounge and what we were looking for. He was very approachable and made our experience very easy an... もっと見る
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所在地
所在地を変更Unit 4a, Kingsway West Retail Park, DD3 8RX Dundee, GB
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Your sales person was very polite and put myself and my daughter in law at ease right away. Answered all questions with no hesitations and allayed any unsurities we may of had. Relayed the costs etc i... もっと見る
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The sales people used a softer approach, no chasing clients around the showroom. Acknowledged, left to browse then opened up conversation after we had time to look at everything on display.
企業が回答しました
Firstly the positives, very helpful sales staff, nice products. The downside the delivery people won’t put on shoe covers and if you don’t let them bring their outdoor footwear on to your carpets they... もっと見る
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企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Unit 4a, Kingsway West Retail Park, DD3 8RX, Dundee, 英国
4.9
優良
2373件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Store Review
Great salespeople, very accommodating and knowledgeable which made it easy to make the right choices.
2026年1月18日
Sofology - Dundee からの回答
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Great people and lovely selection of…
Great people and lovely selection of sofas with lots of options to customise
2026年2月8日
Sofology - Dundee からの回答
Thank you for awarding us 5 stars!
Lovely showroom to walk around.
Lovely showroom to walk around.
Friendly, helpful staff.
Good selection of sofas, colours and styles.
2026年2月8日
Sofology - Dundee からの回答
Thank you for awarding us 5 stars Aileen!
Sofology - Dundee からの回答
Good afternoon, we are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Excellent Service
An extremely great store in Dundee, very well laid out, easy to view stock and excellent choice. Staff smart, well presented but more importantly polite. We made a purchase.
2026年2月7日
Sofology - Dundee からの回答
Good afternoon, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Very helpful staff great customer…
Very helpful staff great customer service and explained any questions I had with ease .
2026年2月4日
Sofology - Dundee からの回答
Thank you for your 5-star review! We appreciate your feedback and are glad you were satisfied with our service. Let us know if you need anything else.
Perfect place for picking next sofa
The whole experience was super easy staff attentive and made picking the perfect sofa the easiest it could be
2026年2月6日
Sofology - Dundee からの回答
We are very pleased to hear that you have had a great experience while ordering with us. Thank you for taking the time to give us your feedback. 😊
Great store with beautiful quality…
Great store with beautiful quality sofas and more,fantastic helpful staff. This will be our third sofa from this branch, you can't beat the quality colour range.
2026年2月6日
Sofology - Dundee からの回答
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Cameron from the Dundee store is very…
Cameron from the Dundee store is very pleasant and helpful
2026年2月5日
Sofology - Dundee からの回答
Thank you for taking the time to leave a 5-star review!😊
Very straight forward and helpful
2026年1月31日
Sofology - Dundee からの回答
Thank you for awarding us 5 stars Mr Macaffer
Sofology - Dundee からの回答
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Salesman Bryan was a pleasure to deal with.
Salesman answered all our questions and concerns without putting pressure on.
Was a pleasure to deal with.
2026年2月1日
Sofology - Dundee からの回答
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Sofology - Dundee からの回答
Hi there, thank you for your review. Another great review for Brian, we will make sure to pass this on! Have a nice day.
Young girl was very polite and showed…
Young girl was very polite and showed us many sofas until we found the right one. Credit to the company
2026年1月31日
Sofology - Dundee からの回答
What an amazing review, thank you so much for taking the time to write this 😊
Sofology - Dundee からの回答
Hi there, thank you for your review. Another great review for Zee, we will make sure to pass this on! Have a nice day.
In the Dundee branch buying a sofa…
In the Dundee branch buying a sofa today,served by Brian. Service was so helpful, he had remembered a previous visit and was able to recall what we needed and help further with our purchase. Good selection to view and everything explained thoroughly during the actual purchase.
2026年1月31日
Sofology - Dundee からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
excellent service from Karen john she…
excellent service from Karen john she was very knowledgeable of the product I bought went through the application with me step by step sofology showroom was well laid out and pristine all round excellent service
2026年1月31日
Sofology - Dundee からの回答
Thank you for awarding us 5 stars!
★★★★★ Excellent service
★★★★★ Excellent service
Fantastic service in the shop. The staff were friendly, knowledgeable, and really helpful throughout, taking the time to answer questions and make the whole process easy and stress-free. A very professional experience from start to finish so far. Highly recommended.
2026年1月30日
Sofology - Dundee からの回答
Thank you for taking the time to share your experience :-)
Sofology - Dundee からの回答
Thank you for awarding us 5 stars Mr Bathie
Fantastic Service
Kammy was really friendly, professional and gave us time to think to ensure we made the right choice.
Very informative and good knowledge on the products he is selling.
2026年1月30日
Sofology - Dundee からの回答
Thank you for awarding us 5 stars!
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