Sofology - Enfield レビュー 2,847

TrustScore 5段階評価の5

4.8

232 Great Cambridge Road, EN1 1SQ Enfield, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Welcomed with open arms, not being rushed or someone hawking you to make a purchase. We shopped at the Enfield branch, also visited the other 2 furniture shops adjacent. Went back to sociology ne... もっと見る

企業が回答しました

5つ星のうち5の評価

The staff member Tom in Enfield Sofology was very helpful and supportive for me and my partner who have just moved in together! He answered any questions, told me information I didn’t know! And was gr... もっと見る

企業が回答しました

5つ星のうち5の評価

5 for Sofology Enfield so far.* Imi was brilliant, no pushy sales, just friendly, approachable and knowledgeable. Made choosing our sofa easy with no pressure. Tea and biscuits were a lovely touch.... もっと見る

企業が回答しました

5つ星のうち5の評価

Helping and polite not rushing. Good time good quality. Isit expensive yes. However you pay for what you get so for what your buying its decent price .

企業が回答しました


企業情報

  1. ソファー専門店
  2. 家具の付属品
  3. 家具店
  4. 日用品店
  5. リビングルーム用家具の店
  6. 椅子張り店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • 232 Great Cambridge Road, EN1 1SQ, Enfield, 英国

4.8

優良

TrustScore 5段階評価の5

2847件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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5つ星のうち5の評価

Knowledgeable and courteous member of…

Knowledgeable and courteous member of staff. She explained all the options and the variations in both colour theme and materials.
Fiza is a credit to your organisation. She wasn’t pushy and was very interested in everything we had to say and came up with some really good ideas.

2025年11月6日
Sofology - Enfield ロゴ

Sofology - Enfield からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち4の評価

Very attentive staff

Very attentive staff. Very knowledgeable and not too pushy.

2025年11月2日
Sofology - Enfield ロゴ

Sofology - Enfield からの回答

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

5つ星のうち2の評価

How old just disappointed because they…

How old just disappointed because they refuse to accept my offer to them apart from that I don’t know what to say

2025年10月31日
Sofology - Enfield ロゴ

Sofology - Enfield からの回答

Good Morning, thank you for your review. We're so sorry, we're not too sure what this means. If you do need assistance please send us an email with your order details over to social.media.complaints@sofology.co.uk and we'll be happy to help.

5つ星のうち5の評価

Excellent customer service tailored to our needs

Diana was very helpful and made the time to assist us and ensure we found a sofa that met our needs.

2025年11月3日
Sofology - Enfield ロゴ

Sofology - Enfield からの回答

Thank you for your wonderful feedback! We're thrilled that Diana helped you find the perfect sofa. At Sofology Enfield, we aim for exceptional service, and your 5-star rating means a lot to us. We'll share your kind words with Diana and our team. If you have any questions or need assistance in the future, please reach out. We look forward to welcoming you back!

5つ星のうち4の評価

Good selection of products on display

Good selection of products on display. Competitive pricing and were looked after as valued customers.

2025年11月2日
Sofology - Enfield ロゴ

Sofology - Enfield からの回答

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

5つ星のうち5の評価

Smooth and Confident Sofa Purchase

Had a really good experience buying my sofa. The showroom was well laid out, with plenty of styles to try, and Tom was welcoming and genuinely helpful. He listened carefully to what we needed, explained the options clearly, and made the whole process simple and stress-free. I appreciated that there was no pushy sales talk - just friendly advice and plenty of patience while I decided. Walking out of the store, I felt confident I’d made the right choice - and was even able to amend my order further when I got home.

2025年11月2日
Sofology - Enfield ロゴ

Sofology - Enfield からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち5の評価

Great experience

We visited Sofology today to look for a new sofa, and had such a great experience. Imi was absolutely amazing — she was friendly, knowledgeable, and genuinely went above and beyond to help us find exactly what we were looking for. She took the time to understand our style and space, gave great advice without being pushy, and made the whole process really enjoyable. Couldn’t recommend her (and Sofology) more!

2025年11月1日
Sofology - Enfield ロゴ

Sofology - Enfield からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち5の評価

Excellent Service

Excellent Service

We were helped by Adam in the Enfield store. He was extremely helpful and knowledgeable and helped us pick out a lovely sofa for our new home and provided us with lots of advise on the sofa we had purchased.

2025年11月1日
Sofology - Enfield ロゴ

Sofology - Enfield からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち5の評価

Very helpful

The employee who helped us was great. Really patient as we struggled with colour choices. She knew when to leave us alone and when to come back with swarches and information. She wasn't at all pushy and gave us time to talk things through properly. Thank you.

2025年11月1日
Sofology - Enfield ロゴ

Sofology - Enfield からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち5の評価

Raj in the Enfield store was very…

Raj in the Enfield store was very knowledgable about the products in the store. There was no hard selling which we dislike he advised us when asked and helped us make the right choice.

2025年11月1日
Sofology - Enfield ロゴ

Sofology - Enfield からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち5の評価

Great customer services.

Great customer services.

2025年11月1日
Sofology - Enfield ロゴ

Sofology - Enfield からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち5の評価

We’ve just ordered our sofa with Imi

We’ve just ordered our sofa with Imi, she was amazing, she was so helpful and made the whole process easy and was not pushy at all. Imi totally understood the style and vibe that I wanted. Can’t wait for our sofa to arrive

2025年11月1日
Sofology - Enfield ロゴ

Sofology - Enfield からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち5の評価

Friendly

Mr. Adam went overboard to satisfy our need. Ended with a nice cup of coffee by his assistant.

2025年10月28日
Sofology - Enfield ロゴ

Sofology - Enfield からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち5の評価

Easy, quick & helpful

Lovely range of sofas and helpful staff. Tom made our experience stress free and easy! Thank you

2025年10月27日
Sofology - Enfield ロゴ

Sofology - Enfield からの回答

Hi there, thank you for your review. Another great review for Tom, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Greeted at the door by a very pleasant…

Greeted at the door by a very pleasant lady who pointed out the layout of store.
We were assisted by Raj who was very helpful but not pushy and explained everything very clearly.
Overall a very relaxing experience and I found exactly what I wanted.
Can’t wait to enjoy my sofa and love chair.
Will definitely recommend

2025年10月27日
Sofology - Enfield ロゴ

Sofology - Enfield からの回答

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

5つ星のうち5の評価

Mr Kabir,is Friendly and unbelievably…

Mr Kabir,is Friendly and unbelievably helpful, and I’d say committed to advising the best as possible. Happy with the level of customer service received and made the process of choosing furniture very simple. thank you

2025年10月25日
Sofology - Enfield ロゴ

Sofology - Enfield からの回答

Hi there, thank you for taking the time to leave a 5-star review!😊

5つ星のうち5の評価

The manager, Adam was exceptional. He was very patient, taking us through the various suitable chairs for our budget. He is definitely the best face of the store. he should be commended.

The manager, Adam was exceptional. He was very patient with us, taking us through the various suitable chairs for our budget. He is definitely the best face of the store. he should be commended for what he does.

2025年10月28日
Sofology - Enfield ロゴ

Sofology - Enfield からの回答

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

5つ星のうち5の評価

Very helpful

Very helpful . Imi was very nice and really
Made it very simple

2025年10月28日
Sofology - Enfield ロゴ

Sofology - Enfield からの回答

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

5つ星のうち5の評価

Adam at Sofology…

Adam was very friendly helpful and informative. The store was clean and tidy all a good experience.

2025年10月27日
Sofology - Enfield ロゴ

Sofology - Enfield からの回答

Hello, we are very pleased to hear that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback. 😊

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