Sofology - Gateshead レビュー 4,021

Helpful and no pressure Hazal was very knowledgeable friendly and just what you need. Perfect service.

We were treated very well by Lee (Topshop Lee) who gave us lots of information and was very personable. Ordering the sofa was an easy process and we only have to wait 9 weeks for the delivery which is less than expected! Excited for it to arrive 😊

Sheena went thru great lengths assisting us making the correct choice. Very happy with the service . Thank you Sheena and Danielle.

My experience was good the sales team let you look without hassling you.

We had a brilliant experience buying our sofa! Earl was absolutely fab and was super helpful in the Gateshead store. 10/10 impressed & would recommend.

Excellent experience. Staff extremely knowledgeable and helpful

Jayne assisted us in the purchase of our sofa and chair, very knowledgeable,easy to talk to and didn’t try to influence us one way or the other which we appreciated.Explained everything clearly throughout the process, came away very happy indeed , Jayne is a credit to your team

Danielle was amazing really helpful and made it very easy

Excellent service from Jayne on our recent purchase. Ordered in-store and then needed to make changes when I got home. Quick phone call and all changes made with no stress.

Faultless service, well done!

Very patient sales man
Very knowledgeable and helpful

Found a sofa we loved after looking at only 2. Terry came over and gave us all the information we needed and showed us the colour we wanted on another sofa. We were showed all the measurements and he then did a picture of the sofa in our chosen colour. Great and quick experience.

Dan and Jo at Gateshead were wonderful. Great experience!

Helpful and friendly advice from staff member Earl.

Really welcoming staff who didn't lay on the hard sell, which made the experience much more comfortable. No pressure to purchase, but when we found the sofa for us, Hazel at the Metrocentre store was brilliant, very friendly and took us through everything clearly. Can't wait for it to arrive.

Hazel was really helpful and made our experience an enjoyable one. The whole team were great, not pushy at all. Would recommend anyone to shop here. Great prices.

Very helpful

The most corrupt company I've ever dealt with they have made a mistake with the sizes I gave them my measurements and the then sent item was too big therefore results in me refusing the order and me and my disabled children having no sofa for Xmas also refusing to give me my deposit back stay well clear of this company I've reached out to the furniture ombudsman and av sought legal advice

Great service at Sofology today by Emma and the team. Really informative and friendly, and no pressure to buy which allowed us to make the decision ourselves, and ultimately feel happy to purchase. Would definitely recommend!

Felt no pressure from any of the staff. We were left to browse at our own pace but could ask for help whenever we needed. David in particular was very helpful and sorted us out with a new sofa.

It's a lovely store that's well laid out, and the staff were super helpful, patient, and knowledgeable. Danielle answered all our questions and took us through ordering easily!

We are very excited for our new sofas!!