Great experience all around! As first time buyers, we initially went into the store not really knowing where to start. We loved two sofas, and Lee was incredibly helpful, offering us some great ad... もっと見る
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Unit 4B Metro Centre Retail Park, NE11 9XU Gateshead, GB
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Great experience all around! As first time buyers, we initially went into the store not really knowing where to start. We loved two sofas, and Lee was incredibly helpful, offering us some great ad... もっと見る
企業が回答しました
Really terrific service from Donna in the Metrocentre Sofology. Not pushy, just very very helpful. The showroom is nicely set out and there is a good range of sofas at different price levels. We found... もっと見る
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Danielle was amazing I was having a look around a lot of sofa shops and came back while she was on her lunch break and she cut her lunch break short to process my order
企業が回答しました
Good selection,Solfologist Andrew was top class.He was knowledgeable on his products, and polite.They also serve great coffee. Service so far top class.
企業が回答しました
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4B Metro Centre Retail Park, NE11 9XU, Gateshead, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The salesman Earl I gave him top marks as I don’t like pushy salesman, he was completely opposite answered all my questions and never once pushed for a sale my bank balance is now a little less so well done Earl

Sofology - Gateshead からの回答
Fantastic meet & greet. Our Contact Consultant Dave was absolutely well informed offered us great service. On leaving other staff members happily made great conversation and a few laughs. Woukd always recommend

Sofology - Gateshead からの回答
Danielle Lee was so helpful and friendly,not pushy or anything
Explained everything to us

Sofology - Gateshead からの回答

Sofology - Gateshead からの回答

Sofology - Gateshead からの回答
Exceptional service tonight from Hazel, very informative and patient! Love my new sofa and can’t wait to have it delivered. Returning customer of the store and very good quality products

Sofology - Gateshead からの回答
So easy to order and had amazing customer service from a lovely lady at the Metrocentre store! can’t wait for sofa to arrive

Sofology - Gateshead からの回答
excellent selection along with friendly professional staff. i would highly recommend

Sofology - Gateshead からの回答
Hazel was incredibly helpful and helped us to find the perfect option for us.

Sofology - Gateshead からの回答
EMMA was really attentive to our needs as we looked for a new sofa .After our initial meeting we retured later for another look .She provided us with all the information we needed to take home with us .We returned a few days later to place our order .We found her very helpful and professional

Sofology - Gateshead からの回答
Really good service. Lots of information without being pushy and the purchasing process was quick and trouble free

Sofology - Gateshead からの回答
Excellent service from start to finish. Sheena at the Gateshead store was informative, professional and friendly. She explained everything very well and everything went to plan, our sofa was delivered in the expected time frame. The delivery guys were absolutely amazing, they explained what they needed to do at every step in a polite and professional way. Would 100% recommend.

Sofology - Gateshead からの回答
Emma was great, no hard sales techniques, just really helpful. Once we’d told her what we were looking for she guided us to our perfect suite. Great service, thank you

Sofology - Gateshead からの回答
Friendly, no pressure sale, extremely knowledgeable & helpful staff (even got a cuppa!). Excellent 👍🏻

Sofology - Gateshead からの回答
Thanks to Emma from gateshead ,very helpful and informative 👍

Sofology - Gateshead からの回答
We weren't harassed, and when asked for information Andy was very helpful , informed and patient.A pleasant experience throughout.

Sofology - Gateshead からの回答
Hazel was fab! Listened to my needs and got me exactly what I wanted, she was very friendly throughout!
If anyone is looking for some help and opinions she is the woman!

Sofology - Gateshead からの回答
The customer service by the sofology was outstanding. No pressure and shopped around first. Went back and got sorted.

Sofology - Gateshead からの回答
From stepping foot in store we were well looked after, Dannielle, explained the various sofa combinations, helped us to choose the right sofas for us, we settled for 2 3 seaters, we cant thank Danielle enough, we would have no hesitation in recommending Sofology to anyone

Sofology - Gateshead からの回答
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