Sofology - Gateshead レビュー 4,020

We were left to browse at our own leisure however there was someone on hand to ask for support when we needed it.
Customer service was excellent and they really took the time to help us get what was going to be right for us.

Thank you Emma at gateshead for helping us with our new sofa. Cant wait for it to arrive. Emma is was so helpful and friendly.

Very helpful when coming to picking a Sofa.

Emma was really helpful and knowledgeable

Customer service is amazing. Going the extra mile as my online order was incorrect, due to my own mistake. This was picked up on, and received a call to check it. Thankyou Lewis for going the extra mile. Much appreciated.

I received amasing customer service from Sofalogy Gateshead. I want to specifically mention a young lady named Jo, who provided me with exceptional service that went above and beyond my expectations. My experience with Sofalogy was absolutely fantastic.

Excellent service, help and demonstration. Sales staff terrific. Had an initial visit with Hazel at Metro Centre,and on return, having chosen my favourite, Danielle was extremely helpful and we settled on my suite of choice. Very happy with your store and would highly recommend

The salesman Earl I gave him top marks as I don’t like pushy salesman, he was completely opposite answered all my questions and never once pushed for a sale my bank balance is now a little less so well done Earl

Fantastic meet & greet. Our Contact Consultant Dave was absolutely well informed offered us great service. On leaving other staff members happily made great conversation and a few laughs. Woukd always recommend

Danielle Lee was so helpful and friendly,not pushy or anything
Explained everything to us

Emma provided an absolutely fantastic service!

Great information product knowledge

Exceptional service tonight from Hazel, very informative and patient! Love my new sofa and can’t wait to have it delivered. Returning customer of the store and very good quality products

So easy to order and had amazing customer service from a lovely lady at the Metrocentre store! can’t wait for sofa to arrive

excellent selection along with friendly professional staff. i would highly recommend

Hazel was incredibly helpful and helped us to find the perfect option for us.

EMMA was really attentive to our needs as we looked for a new sofa .After our initial meeting we retured later for another look .She provided us with all the information we needed to take home with us .We returned a few days later to place our order .We found her very helpful and professional

Really good service. Lots of information without being pushy and the purchasing process was quick and trouble free

Excellent service from start to finish. Sheena at the Gateshead store was informative, professional and friendly. She explained everything very well and everything went to plan, our sofa was delivered in the expected time frame. The delivery guys were absolutely amazing, they explained what they needed to do at every step in a polite and professional way. Would 100% recommend.