Sofology - Gateshead レビュー 4,021

TrustScore 5段階評価の5

4.9

Unit 4B Metro Centre Retail Park, NE11 9XU Gateshead, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We had help from Danielle and she was amazing. She went out of her way especially when we were deciding on the right colour for us. She even found some cushions in the colour scheme I had in mind s... もっと見る

5つ星のうち5の評価

Store was clean and we were able to browse without being hassled. Earl was incredibly helpful with helping us make our choice for our new home. Out of the huge range of great options they have at the... もっと見る

企業が回答しました

5つ星のうち5の評価

We were allowed to browse without being hassled. Once we asked for assistance the staff member was friendly, helpful and patient. We were advised of alternative materials to suit our needs which we ap... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent service, help and demonstration. Sales staff terrific. Had an initial visit with Hazel at Metro Centre,and on return, having chosen my favourite, Danielle was extremely helpful and we settle... もっと見る

企業が回答しました


企業情報

  1. ソファー専門店
  2. 家具の付属品
  3. 家具店
  4. 日用品店
  5. リビングルーム用家具の店
  6. 椅子張り店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Unit 4B Metro Centre Retail Park, NE11 9XU, Gateshead, 英国

4.9

優良

TrustScore 5段階評価の5

4021件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Fab experience

Had a fab experience with Danielle, she was friendly and professional, very happy with my purchase.

2026年2月7日
Sofology - Gateshead ロゴ

Sofology - Gateshead からの回答

Thank you for taking the time to leave a 5-star review!😊

5つ星のうち5の評価

Excellent service

Emma made everything so easy for me to understand I would definitely recommend

2026年2月6日
Sofology - Gateshead ロゴ

Sofology - Gateshead からの回答

Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!

5つ星のうち5の評価

Quick and easy

2026年2月6日
Sofology - Gateshead ロゴ

Sofology - Gateshead からの回答

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

5つ星のうち4の評価

Great service

Great service, Jean was fantastic with giving us the information even though she was very busy she did a great job!

Thank you Jean.

2026年2月1日
Sofology - Gateshead ロゴ

Sofology - Gateshead からの回答

Hi there, thank you for your review. Another great review for Jean, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

The assistant was attentive

The assistant was attentive, informative and helpful but not pushy.

2026年2月4日
Sofology - Gateshead ロゴ

Sofology - Gateshead からの回答

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

5つ星のうち5の評価

Give Sofology A Chance

I had been in and out of so many sofa stores searching for a 3 & 2 seater or 2 & 2 seater sofa set, I would say in a more mid - low price range. I couldn't find a thing in other stores that I really liked and wouldn't just be settling with until I walked into Sofology. I'm going to be honest and say Sofology isn't somewhere I would usually go due to thinking it's more of a higher price range of furniture. However, I couldn't have been more wrong! A lot of the sofa sets in there were so reasonably priced and of course at a much higher quality, I found THE set for me! Emma was the lovely sales person who came over and give me some information on the set I was interested in as well as expected delivery times etc. I didn't feel pressured or hassled at all, compared to many other sofa stores I had been in that day. Emma set up an online basket so I could easily make the purchase once going home and double checking measurements.

I went home to measure the area again and then went back in store a few days later to purchase in person with Emma. I think that in itself says enough, my in store experience was so enjoyable that I wanted to return to complete the purchase instead of simply doing it online.

I'm not a person who really leaves reviews but trust me when I say, give Sofology a chance. Anyone who is like myself and looking for a sofa set at a lower price range check out The Hudson collection, ABSOLUTELY GORGEOUS!

2026年2月1日
Sofology - Gateshead ロゴ

Sofology - Gateshead からの回答

Oh wow, what an amazing review Sophie. We are so pleased that you found something perfect for your home in our store. Thank you for choosing Sofology :-)

5つ星のうち5の評価

Great communication

Great communication
Professional

2026年2月4日
Sofology - Gateshead ロゴ

Sofology - Gateshead からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち5の評価

Ordering

They were very helpful when i was ordering my sofa and talked me through everything over the phone.

2026年1月29日
Sofology - Gateshead ロゴ

Sofology - Gateshead からの回答

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

5つ星のうち5の評価

Great customer service

Earl was extremely knowledgeable and answered all of my questions about the sofa and chairs I purchased. He never pressured me, even when I changed my mind about the sofa I originally planned to order, and remained patient and helpful throughout the entire process.

2026年2月2日
Sofology - Gateshead ロゴ

Sofology - Gateshead からの回答

Thank you for sharing your experience Colette!

5つ星のうち5の評価

Great place for sofas.

Earl,the gentleman who dealt with us was friendly,informative & helped us make the right choice.
The store itself was well laid out,clean & well lit. All the staff on the shop floor were very friendly.

2026年2月2日
Sofology - Gateshead ロゴ

Sofology - Gateshead からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Earl. Have a great day 😊

5つ星のうち5の評価

Very personable and friendly

Very personable and friendly, accommodating while purchasing with young children. Explained everything in detail and ensured it was understood. Jo was lovely.

2026年1月31日
Sofology - Gateshead ロゴ

Sofology - Gateshead からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち5の評価

Great service

Great service, staff very helpful from initial enquiry to purchase

2026年2月1日
Sofology - Gateshead ロゴ

Sofology - Gateshead からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

Attentive but not overbearing customer…

Attentive but not overbearing customer service. We were given all information needed and asked for about the sofas we were interested in buying and thanks to Andy our purchase was straightforward . Grateful for Andy’s friendly approach which made our experience a really nice one.

2026年2月1日
Sofology - Gateshead ロゴ

Sofology - Gateshead からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち5の評価

Emma

The girl Emma made me feel very comfortable and made things so easy
Really lovely person whom loves her job
Amazing thank you
will tell family and friends

2026年1月29日
Sofology - Gateshead ロゴ

Sofology - Gateshead からの回答

Thank you for taking the time to share your experience :-)

5つ星のうち5の評価

We found Andrew McGuire was very…

We found Andrew McGuire was very helpful explained everything to us we definitely recommend Sofology .

2026年1月27日
Sofology - Gateshead ロゴ

Sofology - Gateshead からの回答

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

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