The quality of the sofa was terrible. Rejected and finally uplifted today. Will not shop again with scs, furniture in store not a representation of what will be supplied. Following feedback I have l... もっと見る
企業が回答しました
Abbotsinch Retail Park, Washington Road, PA3 4EP Paisley, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
The quality of the sofa was terrible. Rejected and finally uplifted today. Will not shop again with scs, furniture in store not a representation of what will be supplied. Following feedback I have l... もっと見る
企業が回答しました
As always sofology so helpful & staff very friendly in store everytime!! Cyril great with our daughter & goes on about him all the time & how friendly he was! Wrote her a little note about starting s... もっと見る
企業が回答しました
Great range of sofas to choose from and Heather was extremely helpful in answering any questions and very informative. Wasn’t pushy and let me browse around myself while waiting on my friend arriving.... もっと見る
企業が回答しました
Staff very friendly & extremely helpful. Especially so when trying to work out what we could fit in our room of the suite we liked & bought. Also like that as a customer, we are left to peruse the sh... もっと見る
企業が回答しました
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Abbotsinch Retail Park, Washington Road, PA3 4EP, Paisley, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The store was great with a wide range of quality sofas, very good prices and lots of options with payments.
No one pressures you when walking around the store either, they are all just there to help whenever you need it. The staff were all friendly, informative and approachable.
Kevin H especially helped me a lot and arranged some finance options for me and lots of alternatives with regards to the sofa and additionals, also arranged a call back with me and went the extra mile to help

Sofology - Glasgow Paisley からの回答

Sofology - Glasgow Paisley からの回答
I found my experience at sofology to be comfortable and enjoyable due to the sofology associate Cyril who helped me pick the sofa that I wanted and placed the order for me. He was very personable with a good sense of humour and I didn’t feel like he pressured me into a purchase instead he patiently gave me time to decide and then went above and beyond to ensure I got exactly what I wanted. He even went as far as to write a lovely note to me in my purchase booklet which was very much appreciated.

Sofology - Glasgow Paisley からの回答
Salesman was very knowledgeable and explained everything well.

Sofology - Glasgow Paisley からの回答
Good attentive knowledgeable staff.
And a wide choice of furniture

Sofology - Glasgow Paisley からの回答
Great service. Happy with my sofa choice and the price
Looking forward to my sofa being delivered 😊

Sofology - Glasgow Paisley からの回答
The 2 staff on shift that evening were superb. They are the reason I placed the order there and then

Sofology - Glasgow Paisley からの回答
Helpful and knowledgeable staff but not pushy. Quality looks better than some major competitors

Sofology - Glasgow Paisley からの回答
Fantastic service.
Purchased a beautiful 4 seater sofa and chair from Sofology Paisley. Unfortunately both were damaged on arrival. The delivery driver took photo as well as ourselves. The company sent someone out to see if it could be repaired. Unfortunately not.
Straight away we were offered a replacement an alternative or a refund. We chose a refund and the monies were returned to our bank within a week.
This did not detract from the knowledgable professional service we received. I would highly recommend Sofology. Not like to alternative furniture company we went to as their service regarding delivery has been abysmal with the administration being very poor.

Sofology - Glasgow Paisley からの回答
Kev was great. Very knowledgeable. No hard sell and nobody falling us around which is a big No! for me. Disappointed spending over £3000 and was advised that we had to buy the upholstery cleaning kit! Very poor Sofology!

Sofology - Glasgow Paisley からの回答
We recently visited Sofology looking for a new suite and had a really positive experience thanks to Sirwan Bakir.
He was patient, understanding and never once made us feel pressured. Choosing a suite can be a difficult decision with so many options, but Sirwan took the time to listen to what we were looking for and helped guide us through everything in a relaxed and professional way.
Excellent customer service from start to finish and a credit to the store. Thanks again Sirwan for making the whole experience easy and enjoyable.

Sofology - Glasgow Paisley からの回答
Really relaxed buying experience with very helpful and informative staff. No pressure sales, really nice showroom and patient when deciding on styles/colours etc. Can't recommend highly enough.

Sofology - Glasgow Paisley からの回答
Pleasant and helpful staff;patient not forceful . Knowledgeable about their products.

Sofology - Glasgow Paisley からの回答
Very thorough and thoughtful sales team. All information provided and produced. Helpful to the end.

Sofology - Glasgow Paisley からの回答
I would definitely recommend Sofology we had a wonderful experience and Cyril couldn’t do enough for us. He explained everything and took time to go over everything with us in detail nothing was a problem for him. Highly recommend

Sofology - Glasgow Paisley からの回答
Great member of staff, efficient, welcoming, chatty and clearly explained all elements and answered my questions.

Sofology - Glasgow Paisley からの回答
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