We were met by Michael who asked which soda we wanted, the 2 we chose weren’t in store, there was one that was a combination of both sofas, after trying it out, we decided to go for it. Michael took u... もっと見る
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London Road, G32 8XL Glasgow, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
We were met by Michael who asked which soda we wanted, the 2 we chose weren’t in store, there was one that was a combination of both sofas, after trying it out, we decided to go for it. Michael took u... もっと見る
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Friendly and helpful staff. Welcoming atmosphere and explained the buying and up keep of our new sofa perfectly! Didn't feel pushed to buy and we were made aware of all costs and delivery timescales... もっと見る
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I had a great experience last week in your showroom. You have a lot of beautiful products and I loved getting to view and sample them all. When it came to making my pick I was helped by an assistant c... もっと見る
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Michael F was a true gent and extremely helpful on deciding a new sofa for my new flat. His knowledge and understanding was second to none and I didn't feel pressured into any decision , whilst wei... もっと見る
企業が回答しました
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
London Road, G32 8XL, Glasgow, 英国
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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All aspects of sofa explained and a lovely sales assist doing her job well

Sofology - Glasgow からの回答

Sofology - Glasgow からの回答
Great support in store. Info sent across on email for us to think about and not too much pressure to buy in store. Great experience

Sofology - Glasgow からの回答
Good experience, expert advice, patient when making our choice and no hard sell, we came out with what we wanted.

Sofology - Glasgow からの回答
Company promise dates and don’t deliver leaving the suite invrge showroom

Sofology - Glasgow からの回答
Excellent service. High quality furniture. Staff were amazing. They were helpful without being pushy.

Sofology - Glasgow からの回答
Leanne, your store assistant was very helpful end knowledgeable and made the whole buying very easy. She was attentive without being pushy and explained the various options available.

Sofology - Glasgow からの回答
The staff were incredibly knowledgeable about the products available and were courteous, friendly, and so helpful throughout my visit.
A special thank you to Maleeha for your patience and exceptional customer service. You made choosing my sofas a truly joyful and enjoyable experience. Thank you!

Sofology - Glasgow からの回答
I had an outstanding experience where friendly staff warmly greeted me, listened attentively, and helped me find the perfect and exceptional couch.
Managed to get everything sorted in a seamless manner.

Sofology - Glasgow からの回答
Hannah was very friendly and lovely to our dog Teddy. She even gave him biscuits.
We absolutely love our new purchase of an olive green corner sofa.
We are looking forward to receiving it. Thanks Hannah 😊

Sofology - Glasgow からの回答
No pressure to buy ie commission based sales. Initial representative was very helpful covering all aspects of our three favourite sofas including a specific size we couldn’t go above due to the available space we have.
The second representative who took the order for our choice was again informative covering everything from delivery time to cleaning tips. Both representatives were polite and not in your face trying to push for a sale like other competitor stores do and were happy to allow you to browse at your leisure, they never followed us around, but were happy to help when required with information regarding any questions we had.
Definitely a customer friendly store which others could learn from that made the whole experience stress free and again no pressure to buy.

Sofology - Glasgow からの回答

Sofology - Glasgow からの回答
So many sofas to choose from in store
Staff were attentive and very helpful
Great quality products

Sofology - Glasgow からの回答
We had the best experience with sofology. Staff are amazing and made us feel right at home! Matt & Leeann really went above and beyond and their knowledge and advice was invaluable. The order process was seamless, everything was explained so clearly and their advice on taking sofashield was very welcome. We opted for a quick delivery sofa and were told we could have it in 14 days, we got a txt msg to say it would be here 5 days early!! Great experience, will recommend to everyone

Sofology - Glasgow からの回答
No pressure when entering the store but was approached and told if we needed anything just to shout .

Sofology - Glasgow からの回答
Really helpfull assistant and answered all our questions

Sofology - Glasgow からの回答
Staff were great, showroom lovely.. and it is for that that I give the four stars….i would have given less if not for these factors.
Why? Because if I spend £7k on a soda suite I expect a lot more than “it will be with you in AROUND 11 weeks”, I want an update on each and every component of the suite whenever i want. This is 2026, the consumer expects and deserves more.
While we’re at it, free uplift of an old suite should be offered once you are spending over a certain amount.

Sofology - Glasgow からの回答
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