We were met by Michael who asked which soda we wanted, the 2 we chose weren’t in store, there was one that was a combination of both sofas, after trying it out, we decided to go for it. Michael took u... もっと見る
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London Road, G32 8XL Glasgow, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
We were met by Michael who asked which soda we wanted, the 2 we chose weren’t in store, there was one that was a combination of both sofas, after trying it out, we decided to go for it. Michael took u... もっと見る
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Friendly and helpful staff. Welcoming atmosphere and explained the buying and up keep of our new sofa perfectly! Didn't feel pushed to buy and we were made aware of all costs and delivery timescales... もっと見る
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I had a great experience last week in your showroom. You have a lot of beautiful products and I loved getting to view and sample them all. When it came to making my pick I was helped by an assistant c... もっと見る
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Michael F was a true gent and extremely helpful on deciding a new sofa for my new flat. His knowledge and understanding was second to none and I didn't feel pressured into any decision , whilst wei... もっと見る
企業が回答しました
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
London Road, G32 8XL, Glasgow, 英国
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Great experience with Hannah at Tollcross.
We were looking for new sofas for our new house and found a style we loved, but were torn between colours. Another colleague started off helping us but was relatively new so a bit unsure on some of the things we were asking. We were totally stumped and getting ready to leave when Hannah approached to offer help. She spoke to us about our dilemma, spoke through some options, and showed us images of our favourite sofa in our colour options online, explaining how different fabrics can make a colour appear different. Hannah was really knowledgeable on the care package for the sofa and provided reassurance on durability when you have a pet.
Hannah was really personable and so patient with us - helpful without being pushy. We ended up picking a totally different colour in the sofa we loved and honestly couldn't be happier with our choice. Can't thank Hannah enough!

Sofology - Glasgow からの回答
Fantastic customer service, Leanne’s knowledge was second to none, no pressure pleasant experience

Sofology - Glasgow からの回答
Great customer service
Superb quality
Fabulous value
Thanks Leanne for your help today in the London Road. GLASGOW STORE XX

Sofology - Glasgow からの回答
The lady that helped us was so lovely, very informative and professional. We did not feel hounded to purchase. And left very happy with our purchase and with the help we received from your colleague.

Sofology - Glasgow からの回答
Excellent sales staff. Knowledgable, pleasant and efficient without being pushy.

Sofology - Glasgow からの回答
Leanne was extremely helpful and very knowledgeable about all the full product ranges. Our experience as a customer was first class and Leanne is a credit to Sofology. Thanks

Sofology - Glasgow からの回答
Visited the prior ordering our new suite. Proceeded to buy online via website. Abi was incredibly helpful - nothing was an issue. We had some colour issues and sizing, however Abi sorted them all out. Overall the staff are all attentive- thanks to Desmond as well -lovely guy.
Highly recommend Sofology. Can’t wait for the new suite to arrive.
Ken and Ellen Main

Sofology - Glasgow からの回答
Desmond was very helpful without being too pushy, unlike other stores

Sofology - Glasgow からの回答
The sales assistant (Desmond) was very informative about the product.
He also informed me of additional products to expand life span of sofa.

Sofology - Glasgow からの回答
We have purchased a sofa previously from the London Road shop and were so pleased with the service and goods the first time we went back for more!
A replacement was required for the snug and we had a rough idea of what we were looking for.
Kimberley met us, introduced herself and offered up information about the store and if we were previous visitors. As we were she thanked us and said to call if we required any further info. Very polite and reassuring.
We called on her a few times and everything we asked was duly answered with nothing being a problem.
We had to check at home to confirm some sizes so could not commit on the day.
Everything we were looking at was, on request, sent by email meaning we could place the order from home without having to travel to the shop again - a great way to do business.
We had a change of mind with the colour we had originally chosen so did venture back into the shop after all!
We were met by Matthew who was as equally polite and professional as Kimberley. A quick explanation ensued and we finally agreed on the colour.
Completing the purchase in store was so easy with all care options discussed and also aftercare.
A real pleasure to deal with the staff in this store, a great reflection on the way management are running it.
We would highly recommend this store to anyone looking for a new sofa.

Sofology - Glasgow からの回答
Amy and Matt were both great, loved how Amy went out of her way to help me choose the right suite for me, and made a great cuppa, and Matt for all his help to finalise my order and having great patience.

Sofology - Glasgow からの回答
Darragh was a very genuine and nice salesman l, we had a great chat together.

Sofology - Glasgow からの回答
A great service from wandering in for a look to leaving with an order form for what you need. Thank you Andrea for your help, knowledge and expertise.

Sofology - Glasgow からの回答
Elli was very helpful in choosing what I really wanted in a 2 seated sofa and chair

Sofology - Glasgow からの回答
A great experience in store this weekend buying our new sofa and chairs - love them 💕! Many thanks to Gordon and the team for making this a straightforward experience.

Sofology - Glasgow からの回答

Sofology - Glasgow からの回答
So much LOVE for Hannah @ Glasgow Branch - quick, efficient and very helpful.

Sofology - Glasgow からの回答
The sales assistant was most helpful. Patient and allowing us to make informed choice on our purchase.

Sofology - Glasgow からの回答
Very Helpful staff and a lot of great choices. Gordon was a big help with getting everything sorted for me.

Sofology - Glasgow からの回答
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