We had a great experience buying our sofas, and Si was extremely helpful throughout the whole process. He took the time to listen to exactly what we wanted and made placing our order very easy a... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
We had a great experience buying our sofas, and Si was extremely helpful throughout the whole process. He took the time to listen to exactly what we wanted and made placing our order very easy a... もっと見る
企業が回答しました
Great staff, not too pushy, good knowledge of products. Si was especially helpful and talked us through the sell process. Great selection of sofas . The sofa we chose ticked every box.. lumbar and ne... もっと見る
企業が回答しました
Excellent and professional member of staff, Marie, who took her time and lots of patience to explain every aspect of purchasing a sofa from Sofology. We discussed at length the type of sofa to suit my... もっと見る
企業が回答しました
Today we made a purchase of z as three piece suite and were served by Marc who was not only professional, knowledgeable about the products he was selling but also extremely personable, helpful, honest... もっと見る
企業が回答しました
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 2A, Hedge End Retail Park, SO30 4RT, Southampton, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I can’t remember who I spoke to at your hedge end store but he was great and very knowledgeable.

Sofology - Hedge End からの回答
Steve the salesman, very knowledgeable and a gentleman and took us directly to what we were after ,so the outcome was we found two sofas which we have ordered and I'm sure will be delighted with. Steve &Julie Harris.

Sofology - Hedge End からの回答
Staff were helpful and informative but not pushy. Good choice of sofas. Looking forward to the sofa arriving.

Sofology - Hedge End からの回答
Laura (may be Lauren) the sales assistant was very helpful and knowledgeable. She was very friendly!

Sofology - Hedge End からの回答
Genuinely friendly and professional service throughout the furniture review, selection and buying process.

Sofology - Hedge End からの回答

Sofology - Hedge End からの回答
The staff at the Hedge End branch of Sofology were so helpful and knowledgeable. Sahil talked us through our options with absolutely no sales pressure. We looked around all of the sofa shops in the retail park, but came back to Sofology because they had the best quality and range of sofabeds with the best delivery and after care. Highly recommended !

Sofology - Hedge End からの回答

Sofology - Hedge End からの回答
We spent a long time looking around the store. Even after finding the sofa we decided on. We were encouraged to look at the other sofa store Nextdoor by a member of staff.
Upon our return visit, we had super helpful staff members who ran through sofa colours, matching a cuddle sofa with our original choice, and running through everything.
Staff were very knowledgeable and helpful advice given.

Sofology - Hedge End からの回答
The store was welcoming clean and well dressed and organised. Laura made our experience great, she was informative about the products. She helped with our choice of colour, taking us to see the swatches in the day light and against similar flooring that we have in house. She allowed us time to reach the right decision.

Sofology - Hedge End からの回答
Marc the sales man was very friendly and helpful and helped us decide on what sofa suite was best for us

Sofology - Hedge End からの回答
We bought a sofa year and a half ago, and since then we’ve been trying to fix the problems every time we book appointment with engineer to come it’s all day wait sometime they don’t turn up but when they do come they say there is no problem in your sofa . We spent over 7k in our sofa and extra for Care for guarantee. sitting area is not the same as what we saw in the store. It’s very small and buttons are placed upside down and the glass section don’t even open properly. You can’t put any glass there one of the worst companies to buy so far from and the worst customer service I do not recommend for working glass people to go here . I don’t normally review but I had to

Sofology - Hedge End からの回答
The whole process was easy and straighforward. The salesman was professional and knowledgeable and helped us through the process. Great service, thank you.

Sofology - Hedge End からの回答
The staff were professional but friendly. They were extremely helpful and answered all my questions allowing me to make an informed choice. I could not recommend this company highly enough. Thank you!

Sofology - Hedge End からの回答

Sofology - Hedge End からの回答
George was a star. He explained everything to us, no detail left out. He was charming, witty and informative. Having gone to several shops sofology stood out from the rest. The staff, products and environment were all excellent.

Sofology - Hedge End からの回答
George was simply great from start to finish. He knows everything there is to know about the product ranges, and provided the best non pressure customer service. 5 Stars!

Sofology - Hedge End からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。