Sofology - Hedge End レビュー 

3,275
•
TrustScore 5段階評価の5

4.8

Unit 2A, Hedge End Retail Park, SO30 4RT Southampton, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We had a great experience buying our sofas, and Si was extremely helpful throughout the whole process. He took the time to listen to exactly what we wanted and made placing our order very easy a... もっと見る

企業が回答しました

5つ星のうち5の評価

Great staff, not too pushy, good knowledge of products. Si was especially helpful and talked us through the sell process. Great selection of sofas . The sofa we chose ticked every box.. lumbar and ne... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent and professional member of staff, Marie, who took her time and lots of patience to explain every aspect of purchasing a sofa from Sofology. We discussed at length the type of sofa to suit my... もっと見る

企業が回答しました

5つ星のうち5の評価

Today we made a purchase of z as three piece suite and were served by Marc who was not only professional, knowledgeable about the products he was selling but also extremely personable, helpful, honest... もっと見る

企業が回答しました


企業情報

  1. ソファー専門店
  2. ・
  3. リビングルーム用家具の店
  4. 椅子張り店
  5. 家具の付属品
  6. 家具店
  7. 日用品店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Unit 2A, Hedge End Retail Park, SO30 4RT, Southampton, 英国

  • 03448639051

4.8

優良

TrustScore 5段階評価の5

3275件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.8

すべてのレビュー

(3,275)

過去12か月のレビュー数: 16,191件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

We had a great experience buying our…

We had a great experience buying our sofas, and Si was extremely helpful throughout the whole process. He took the time to listen to exactly what we wanted and made placing our order very easy and straightforward.

He was also very knowledgeable and showed us how to properly look after and maintain the sofas so they stay looking good for years to come.

There were four of us, all with different ideas and opinions, but Si was incredibly patient and never made us feel rushed or pressured. He listened to everyone and helped us make the right choice for what we wanted.

Excellent customer service from start to finish. Thank you, Si, for all your help — we really appreciate it and would definitely recommend him!

2026年9月21日
Sofology - Hedge End ロゴ

Sofology - Hedge End からの回答

Thank you for this great revew Imad 😊

5つ星のうち1の評価

Don’t purchase from this company …

They Sell you a chair 2-3 week delivery they say. 7 weeks later daily calls with each customer service agent saying “i understand your frustration we will escalate your enquiry” this being on a daily basis and still no contact from them. I paid in full and have no item!
They then send an email saying “we haven’t heard from you” absolute joke!! Don’t buy from this company they take your money promise you an item and then have absolutely no idea where the chair is or has gone.

I’m livid and warn other customers not to purchase from this diabolical company!!

2026年8月17日
Sofology - Hedge End ロゴ

Sofology - Hedge End からの回答

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.

5つ星のうち5の評価

Great staff.. great choice of quality sofas

Great staff, not too pushy, good knowledge of products. Si was especially helpful and talked us through the sell process.
Great selection of sofas . The sofa we chose ticked every box.. lumbar and neck support being the most important.

2026年9月19日
Sofology - Hedge End ロゴ

Sofology - Hedge End からの回答

Hi there, thanks for your 5-star review, we really appreciate the feedback!

5つ星のうち5の評価

George was extremely professional and…

George was extremely professional and full of helpful advice. Process explained and executed with perfect efficiency.

2026年9月16日
Sofology - Hedge End ロゴ

Sofology - Hedge End からの回答

Hi there, thank you for your review. Another great review for George, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Excellent experience

Excellent and professional member of staff, Marie, who took her time and lots of patience to explain every aspect of purchasing a sofa from Sofology. We discussed at length the type of sofa to suit my preferences. Result; very pleased with the whole experience.

2026年9月16日
Sofology - Hedge End ロゴ

Sofology - Hedge End からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

5つ星のうち5の評価

Very attentive…

Everything was explained in simple terms. The first day Leon was very helpful in showing us various sofas and the following day George took over ( in the absence of Leon) and he took overall the paperwork.

2026年9月15日
Sofology - Hedge End ロゴ

Sofology - Hedge End からの回答

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

5つ星のうち5の評価

Very helpful shop assistant

Very helpful shop assistant

2026年9月13日
Sofology - Hedge End ロゴ

Sofology - Hedge End からの回答

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

5つ星のうち5の評価

Attention to detail

Salesman was calm, informative and professional

2026年9月10日
Sofology - Hedge End ロゴ

Sofology - Hedge End からの回答

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

5つ星のうち5の評価

Excellent service

Excellent service, Emma is the best, waiting delivery during November

2026年9月7日
Sofology - Hedge End ロゴ

Sofology - Hedge End からの回答

Hi there, thank you for your review. Another great review for Emma, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

We moved into our new house and we were…

We moved into our new house and we were struggling to find a combination of furniture we liked, however Laura at the hedge end branch had numourously assisted and informed us on the couch options we wanted and liked, and even when we purched the sofa online, she had called to check up and was very excited and enjoyable to be a psudo client of her.

2026年9月5日
Sofology - Hedge End ロゴ

Sofology - Hedge End からの回答

Thank you for awarding us 5 stars Mr Fourie

5つ星のうち5の評価

Today we made a purchase of z as three…

Today we made a purchase of z as three piece suite and were served by Marc who was not only professional, knowledgeable about the products he was selling but also extremely personable, helpful, honest and full of advice. He listened carefully to the needs of both myself and my husband. He truly is a valuable asset Toyota sales team and you are lucky to have him. He made buying furniture a pleasurable experience for us both. I highly recommend seeking him out as a fantastic salesperson in Sofology.

2026年9月11日
自発的なレビュー
Sofology - Hedge End ロゴ

Sofology - Hedge End からの回答

Thank you for this great review 😊

5つ星のうち4の評価

Good sevice from salesman

Good sevice from salesman, would of been 5 stars if the delivery charge had not been so high

2026年8月31日
Sofology - Hedge End ロゴ

Sofology - Hedge End からの回答

Thank your for your feedback, this has been taken on board.

5つ星のうち5の評価

The staff were very helpful and helped…

The staff were very helpful and helped to guide us in which sofa to choose.

2026年8月31日
Sofology - Hedge End ロゴ

Sofology - Hedge End からの回答

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

5つ星のうち5の評価

Great service

Great service

2026年8月30日
Sofology - Hedge End ロゴ

Sofology - Hedge End からの回答

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

5つ星のうち5の評価

Great Service

Happy to buy the new sofa at Hedge End. Thanks to Si, he is very helpful and patient with us to explain and make the order. Delivery is within the time slot and the man is efficiently to assembly the sofa.

2026年8月26日
Sofology - Hedge End ロゴ

Sofology - Hedge End からの回答

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

5つ星のうち5の評価

Great quality experiance…

The products were great quality with a wide range of styles and colours. The staff were very helpful and knowledgeable without being pushy.

2026年8月30日
Sofology - Hedge End ロゴ

Sofology - Hedge End からの回答

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

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