We had a great experience buying our sofas, and Si was extremely helpful throughout the whole process. He took the time to listen to exactly what we wanted and made placing our order very easy a... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
We had a great experience buying our sofas, and Si was extremely helpful throughout the whole process. He took the time to listen to exactly what we wanted and made placing our order very easy a... もっと見る
企業が回答しました
Great staff, not too pushy, good knowledge of products. Si was especially helpful and talked us through the sell process. Great selection of sofas . The sofa we chose ticked every box.. lumbar and ne... もっと見る
企業が回答しました
Excellent and professional member of staff, Marie, who took her time and lots of patience to explain every aspect of purchasing a sofa from Sofology. We discussed at length the type of sofa to suit my... もっと見る
企業が回答しました
Today we made a purchase of z as three piece suite and were served by Marc who was not only professional, knowledgeable about the products he was selling but also extremely personable, helpful, honest... もっと見る
企業が回答しました
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 2A, Hedge End Retail Park, SO30 4RT, Southampton, 英国
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We had a great experience buying our sofas, and Si was extremely helpful throughout the whole process. He took the time to listen to exactly what we wanted and made placing our order very easy and straightforward.
He was also very knowledgeable and showed us how to properly look after and maintain the sofas so they stay looking good for years to come.
There were four of us, all with different ideas and opinions, but Si was incredibly patient and never made us feel rushed or pressured. He listened to everyone and helped us make the right choice for what we wanted.
Excellent customer service from start to finish. Thank you, Si, for all your help — we really appreciate it and would definitely recommend him!

Sofology - Hedge End からの回答
They Sell you a chair 2-3 week delivery they say. 7 weeks later daily calls with each customer service agent saying “i understand your frustration we will escalate your enquiry” this being on a daily basis and still no contact from them. I paid in full and have no item!
They then send an email saying “we haven’t heard from you” absolute joke!! Don’t buy from this company they take your money promise you an item and then have absolutely no idea where the chair is or has gone.
I’m livid and warn other customers not to purchase from this diabolical company!!

Sofology - Hedge End からの回答
Great staff, not too pushy, good knowledge of products. Si was especially helpful and talked us through the sell process.
Great selection of sofas . The sofa we chose ticked every box.. lumbar and neck support being the most important.

Sofology - Hedge End からの回答
George was extremely professional and full of helpful advice. Process explained and executed with perfect efficiency.

Sofology - Hedge End からの回答
Service really good and just looking forward to receiving the sofa.

Sofology - Hedge End からの回答
Excellent and professional member of staff, Marie, who took her time and lots of patience to explain every aspect of purchasing a sofa from Sofology. We discussed at length the type of sofa to suit my preferences. Result; very pleased with the whole experience.

Sofology - Hedge End からの回答
Everything was explained in simple terms. The first day Leon was very helpful in showing us various sofas and the following day George took over ( in the absence of Leon) and he took overall the paperwork.

Sofology - Hedge End からの回答

Sofology - Hedge End からの回答

Sofology - Hedge End からの回答
Excellent quality of sofa bed with very decent mattress. Found which we were looking for

Sofology - Hedge End からの回答
We moved into our new house and we were struggling to find a combination of furniture we liked, however Laura at the hedge end branch had numourously assisted and informed us on the couch options we wanted and liked, and even when we purched the sofa online, she had called to check up and was very excited and enjoyable to be a psudo client of her.

Sofology - Hedge End からの回答

Sofology - Hedge End からの回答
Cliona was so lovely and helpful!! Great customer service x

Sofology - Hedge End からの回答
Today we made a purchase of z as three piece suite and were served by Marc who was not only professional, knowledgeable about the products he was selling but also extremely personable, helpful, honest and full of advice. He listened carefully to the needs of both myself and my husband. He truly is a valuable asset Toyota sales team and you are lucky to have him. He made buying furniture a pleasurable experience for us both. I highly recommend seeking him out as a fantastic salesperson in Sofology.

Sofology - Hedge End からの回答
Good sevice from salesman, would of been 5 stars if the delivery charge had not been so high

Sofology - Hedge End からの回答
The staff were very helpful and helped to guide us in which sofa to choose.

Sofology - Hedge End からの回答
Happy to buy the new sofa at Hedge End. Thanks to Si, he is very helpful and patient with us to explain and make the order. Delivery is within the time slot and the man is efficiently to assembly the sofa.

Sofology - Hedge End からの回答
The products were great quality with a wide range of styles and colours. The staff were very helpful and knowledgeable without being pushy.

Sofology - Hedge End からの回答
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