Sofology - Hove レビュー 

2,115
•
TrustScore 5段階評価の5

4.8

Unit 4b Goldstone Retail Park, Newton Road, BN3 7PN Hove, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We had such a lovely experience at Sofology. As soon as we walked in, we were asked what we were looking for and, after giving our measurements, we were straight away shown which sofas would work fo... もっと見る

企業が回答しました

5つ星のうち5の評価

Polite, friendly , non pushy service, very helpful and informative, allowing time to consider our options.. sending email with details and pictures to review in our own home, very useful . Thank y... もっと見る

企業が回答しました

5つ星のうち5の評価

Sofology had numerous sofas in more fabric and colour choices than elsewhere. The showrooms were welcoming. The staff weren’t pushy at all and gave time and space for browsing. After a short while we... もっと見る

企業が回答しました

5つ星のうち5の評価

Great team, very friendly and helpful. I was purchasing my first ever new Sofa at the grand old age of 57!! I was very nervous as this is a big purchase but the sales rep wasn’t pushy and just smi... もっと見る

企業が回答しました


企業情報

  1. ソファー専門店
  2. ・
  3. リビングルーム用家具の店
  4. 椅子張り店
  5. 家具の付属品
  6. 家具店
  7. 日用品店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Unit 4b Goldstone Retail Park, Newton Road, BN3 7PN, Hove, 英国

4.8

優良

TrustScore 5段階評価の5

2115件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(2,115)

過去12か月のレビュー数: 13,841件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

It's really easy process

Great experience, easy process from entering the store and throughout. Wish I had experience like that in every shop.

2025年9月20日
Sofology - Hove ロゴ

Sofology - Hove からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち5の評価

Lovely helpful lady .

Lovely helpful lady .

2025年9月23日
Sofology - Hove ロゴ

Sofology - Hove からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち5の評価

A great response from the staff

A very helpful assistant called James who was both very pleasant and informative, and made the difference compared with other similar stores we have visited for guidance on buying our new sofa. To that extent we returned the next day to complete the purchase.

2025年9月17日
Sofology - Hove ロゴ

Sofology - Hove からの回答

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

5つ星のうち5の評価

Happy Poppy

Your assistant Poppy was helpful and very knowledgable about your products. We would recommend her and your company .

2025年9月21日
Sofology - Hove ロゴ

Sofology - Hove からの回答

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

5つ星のうち5の評価

Vanessa was very helpful…

Vanessa was very helpful and was happy to answer any questions we had.
The order and payment were put through seamlessly.

2025年9月15日
Sofology - Hove ロゴ

Sofology - Hove からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

We got exactly what we needed for our new flat

We were looking for a new sofa, and this was the choice we went with because we wanted something comfortable, modern and with great design.
Thanks to the team at Hove, and to Carl for helping us choose.

2025年8月31日
Sofology - Hove ロゴ

Sofology - Hove からの回答

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

5つ星のうち5の評価

Amazing experience buying our Lumiere…

Amazing experience buying our Lumiere recliner corner sofa. James is so knowledgeable and patient, providing valuable advice and support throughout. Never felt like we were being rushed or pressured into making a decision, and was such a great sales experience. James is a real credit to the company!

2025年9月14日
Sofology - Hove ロゴ

Sofology - Hove からの回答

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over to James for you, have a great day.

5つ星のうち5の評価

Attentive

Attentive, knowledgable, helpful staff.

2025年9月14日
Sofology - Hove ロゴ

Sofology - Hove からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち5の評価

Excellent service from Drew

We visited Sofology a few times and received excellent service from Drew. He was extremely helpful and took the time to understand our needs completely. We knew we wanted a corner reclining sofa, and he guided us through the options to help us narrow it down. Each time we returned, Drew was consistently welcoming, knowledgeable, and supportive. His approach made the whole process much easier, and we really appreciated his help.

2025年9月14日
Sofology - Hove ロゴ

Sofology - Hove からの回答

Good afternoon, thank you for your review. We're pleased to hear that you are happy with the service provided by our teams in store. Have a great day 😊

5つ星のうち5の評価

James was amazingly helpful and…

James was amazingly helpful and knowledgeable about the products. He was super patient and really friendly. We visited the store on 2 occasions before we bought our sofa's, he remembered our names! James made it a really positive and fun experience, and have recommended him and Sofology to friends. Thank you James, you're a star 🌟

2025年9月12日
Sofology - Hove ロゴ

Sofology - Hove からの回答

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

5つ星のうち1の評価

The promised two week delivery took THREE MONTHS and the armchair was delivered damaged.

I bought an arm chair which I wanted to take home that day. They insisted they would deliver it two weeks later.
They kept delaying delivery and lost it. THREE MONTHS LATER it was delivered damaged. I had tried to get it sooner but it seems by malice they just delayed it further and further. If this is the delay for a ready to deliver arm chair then I hate to think what happens to sofas and three piece suits that are made to order. See other reviews where people wait months and get messed around. Sofology are not worth the risk.
Before Sofology put a standard generic response please can they write what they are going to do to avoid this happening again?

2025年7月7日
Sofology - Hove ロゴ

Sofology - Hove からの回答

Hi there, we are disappointed to hear that you might not have had the best experience. I can see that you have since spoken with the Customer Care Team and this has since been resolved. Sorry for any inconvenience this caused, and if you do need any further assistance please don't hesitate to reach out.

5つ星のうち5の評価

Amazing catering staff!

Amazing catering staff!
Very helpful.

2025年9月11日
Sofology - Hove ロゴ

Sofology - Hove からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

Rich was amazing

Rich! Rich made our experience great. He was so helpful, knowledgeable and made making such a big purchase easy and enjoyable.

2025年9月6日
Sofology - Hove ロゴ

Sofology - Hove からの回答

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

5つ星のうち5の評価

Great customer service by James

James in store was a wonderful help to us. He was polite, clear in making sure we understood everything and very professional. He took the time to help us both times we visited the store. The first time in looking at different sofas and the second time in making our purchase.

2025年9月7日
Sofology - Hove ロゴ

Sofology - Hove からの回答

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

5つ星のうち5の評価

Great selection of sofas

Great selection of sofas which is exactly what we were looking for
Sales man Rich at the hove store was really helpful and showed us features and options we didn’t know about
Made us a coffee and we hade time to choose our perfect sofa no pushy sales just great advice

2025年9月6日
Sofology - Hove ロゴ

Sofology - Hove からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

Excellent

Great shop the lady that served us sorted out our sofa so quickly

2025年9月6日
Sofology - Hove ロゴ

Sofology - Hove からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち5の評価

We were greeted with respect and were…

We were greeted with respect and were listened to, we knew what we were looking for and the sales man went straight to it without trying to sway us.

2025年9月5日
Sofology - Hove ロゴ

Sofology - Hove からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

So friendly so knowledgeable

So friendly so knowledgeable

2025年9月3日
Sofology - Hove ロゴ

Sofology - Hove からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team helpful and friendly in store. We hope you found the perfect sofa! Have a great day 😊

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報