We had such a lovely experience at Sofology. As soon as we walked in, we were asked what we were looking for and, after giving our measurements, we were straight away shown which sofas would work fo... もっと見る
企業が回答しました
Unit 4b Goldstone Retail Park, Newton Road, BN3 7PN Hove, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
We had such a lovely experience at Sofology. As soon as we walked in, we were asked what we were looking for and, after giving our measurements, we were straight away shown which sofas would work fo... もっと見る
企業が回答しました
Polite, friendly , non pushy service, very helpful and informative, allowing time to consider our options.. sending email with details and pictures to review in our own home, very useful . Thank y... もっと見る
企業が回答しました
Sofology had numerous sofas in more fabric and colour choices than elsewhere. The showrooms were welcoming. The staff weren’t pushy at all and gave time and space for browsing. After a short while we... もっと見る
企業が回答しました
Great team, very friendly and helpful. I was purchasing my first ever new Sofa at the grand old age of 57!! I was very nervous as this is a big purchase but the sales rep wasn’t pushy and just smi... もっと見る
企業が回答しました
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 4b Goldstone Retail Park, Newton Road, BN3 7PN, Hove, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Great experience, easy process from entering the store and throughout. Wish I had experience like that in every shop.

Sofology - Hove からの回答
A very helpful assistant called James who was both very pleasant and informative, and made the difference compared with other similar stores we have visited for guidance on buying our new sofa. To that extent we returned the next day to complete the purchase.

Sofology - Hove からの回答
Your assistant Poppy was helpful and very knowledgable about your products. We would recommend her and your company .

Sofology - Hove からの回答
Vanessa was very helpful and was happy to answer any questions we had.
The order and payment were put through seamlessly.

Sofology - Hove からの回答
We were looking for a new sofa, and this was the choice we went with because we wanted something comfortable, modern and with great design.
Thanks to the team at Hove, and to Carl for helping us choose.

Sofology - Hove からの回答
Amazing experience buying our Lumiere recliner corner sofa. James is so knowledgeable and patient, providing valuable advice and support throughout. Never felt like we were being rushed or pressured into making a decision, and was such a great sales experience. James is a real credit to the company!

Sofology - Hove からの回答
We visited Sofology a few times and received excellent service from Drew. He was extremely helpful and took the time to understand our needs completely. We knew we wanted a corner reclining sofa, and he guided us through the options to help us narrow it down. Each time we returned, Drew was consistently welcoming, knowledgeable, and supportive. His approach made the whole process much easier, and we really appreciated his help.

Sofology - Hove からの回答
James was amazingly helpful and knowledgeable about the products. He was super patient and really friendly. We visited the store on 2 occasions before we bought our sofa's, he remembered our names! James made it a really positive and fun experience, and have recommended him and Sofology to friends. Thank you James, you're a star 🌟

Sofology - Hove からの回答
I bought an arm chair which I wanted to take home that day. They insisted they would deliver it two weeks later.
They kept delaying delivery and lost it. THREE MONTHS LATER it was delivered damaged. I had tried to get it sooner but it seems by malice they just delayed it further and further. If this is the delay for a ready to deliver arm chair then I hate to think what happens to sofas and three piece suits that are made to order. See other reviews where people wait months and get messed around. Sofology are not worth the risk.
Before Sofology put a standard generic response please can they write what they are going to do to avoid this happening again?

Sofology - Hove からの回答
Rich! Rich made our experience great. He was so helpful, knowledgeable and made making such a big purchase easy and enjoyable.

Sofology - Hove からの回答
James in store was a wonderful help to us. He was polite, clear in making sure we understood everything and very professional. He took the time to help us both times we visited the store. The first time in looking at different sofas and the second time in making our purchase.

Sofology - Hove からの回答
Great selection of sofas which is exactly what we were looking for
Sales man Rich at the hove store was really helpful and showed us features and options we didn’t know about
Made us a coffee and we hade time to choose our perfect sofa no pushy sales just great advice

Sofology - Hove からの回答

Sofology - Hove からの回答
We were greeted with respect and were listened to, we knew what we were looking for and the sales man went straight to it without trying to sway us.

Sofology - Hove からの回答
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