Sofology - Hove レビュー 2,078

We were welcomed on arrival and had a very helpful sales manager take us through our desired purchase. He was very knowledgeable and was able make other suggestions that were viable alternatives to our first consideration.

Karl provided excellent customer service. Very helpful and knowledgeable without being pushy. Perfect.

Did not feel pressured by staff, which was nice but they were easily on hand if you needed advice

Your sales staff member Polly was kind and professional in her dealings with us ,and the stock she showed us was was just what we were looking for .A nice buying experience .

Extremely helpful & friendly staff, without being ‘pushy’. Knowledgeable.

Very helpful and friendly staff member, who actually invited us in as we had our dogs with us. Very knowledgeable about products and helpful in making our decision.

Bought from the company before great service understanding salesman beautiful well made products

Sales guy was superb, very informative and relaxed and helpful.

Came to hove store Friday, we knew what we wanted already and drew made to process lovely and quick, very efficient. Thank you drew, we are looking forward to seeing our sofa.

Happy with choice, quality and value for money - but best thing was to be left alone to consider things without pressure. Sales associate (Drew from Hove) stepped in when we needed questions answered then stepped away whilst we considered. Refreshing.

Very attentive staff , which is great I did not have to go to them they came to us and wanted to give us as much information as possible and guidance . Good knowledge on the products and offered great suggestions .

I have been on holiday for 2 weeks and obviously taking advantage of retail therapy and I can tell you with 100 % certainty that I could tell, my partner and I were not a bother to the sales team and we did not have to work hard to spend .

Well done !

Finding the right sofa has been hard given so many shops available. At Sofology the process was simple and staff made you feel comfortable. Went in a couple of times and Polly & Drew were so helpful. Can’t wait for our purchase and highly recommend.

We had truly excellent customer service from Drew at the Hove store. He was so polite, helpful and patient with us - even when we dithered for ages about the fabric! We never once felt pressured or hurried.

Sofology, Hove is very lucky to have such a genuine person on the team.

And he even laughed at our jokes- which is truly above and beyond.

Many thanks, Drew!

Kate and Steve

Great experience from start to finish.
What attended to by Drew who was extremely helpful, polite and professional.

Karl helped us to find the suite to suit us. He was helpful/charming and non pushy which was excellent.
He listened to our requirements and likes and dislikes and guided us with helpful suggestions.
The cost was favourably too I am pleased to say

The person we dealt with, Richard, from the Hove, East Sussex branch was amazing!!! Knowledgeable, very helpful and funny. Give this guy a pay rise...

Rich was our store assistant who was very knowledgeable, also listened to what I wanted and how I wanted it to look, wasn’t pushy or disrespectful. Made the whole thing a enjoyable experience

Sales Team v helpful and knowledgeable
Was good to visit store to see and sit on sofa before purchasing

ok, we just bought a new sofa!