All staff we dealt with were very helpful, answering questions and allowing time over several visits to let us try furniture and ensure it met our needs. We received a prompt copy of the order and... もっと見る
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所在地
所在地を変更Unit C1, Inverness Business Retail Pk 1a, Eastfield Way, Inverness, IV2 7GD, IV2 7GD Inverness, GB
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レビュアーのコメントを見てみましょう
From the moment I walked in, the staff were so helpful. The lady who worked there was amazing! I wish I could remember her name; she had glasses and blonde hair, and amazingly, she spoke English and P... もっと見る
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Great experience. Suzanna’s help, professionalism and knowledge of the products was brilliant especially when my wife couldn’t make her mind up. No hard sell no rushing, we were left to take our time... もっと見る
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We had a fantastic experience at Sofology (Inverness) thanks to our salesman Aaron. He knew the range extremely well and took the time to really listen to what we were looking for. He wasn’t pushy at... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Unit C1, Inverness Business Retail Pk 1a, Eastfield Way, Inverness, IV2 7GD, IV2 7GD, Inverness, 英国
4.9
優良
1114件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great customer service
Great customer service. A lot of time and support given to ensure we got our perfect sofa. Staff were very accommodating and took us through every step to ensure we were confident in our purchase.
2026年4月29日
Sofology - Inverness からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Excellent experience in the shop with…
Excellent experience in the shop with knowledgable staff. Great selection of sofas too. The whole process was very simple and we look forward to receiving our sofas in a few weeks!
2026年4月30日
Sofology - Inverness からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Sofology - Inverness からの回答
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Lots to choose from
The lady Christine how served us was so nice and friendly and gave us space to think on a decision 😊
2026年4月25日
Sofology - Inverness からの回答
Hi there, thank you for your review. Another great review for Christine, we will make sure to pass this on! Have a nice day.
Sofology - Inverness からの回答
Hi there, thank you for your review. Another great review for Julie, we will make sure to pass this on! Have a nice day.
Excellent staff
2026年4月17日
Sofology - Inverness からの回答
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Friendly knowledgeable staff and a good…
Friendly knowledgeable staff and a good selection of sofas/armchairs
2026年4月14日
Sofology - Inverness からの回答
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
The staff were excellent and very…
The staff were excellent and very knowledgeable about their products.
The store was well laid out with plenty of information to hand.
2026年4月14日
Sofology - Inverness からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
The sales lady was so friendly and…
The sales lady was so friendly and professional. Great product knowledge. Helpful but not over bearing. Very quick process and would definitely recommend. Let’s hope no issues with sofa when It arrives. But feeling very confident.
2026年4月12日
Sofology - Inverness からの回答
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Friendly staff
Friendly staff, provided excellent deal and completed the transaction smoothly. Advised well on what will happen with organising delivery.
2026年3月21日
Sofology - Inverness からの回答
Thank you for awarding us 5 stars :-)
Excellent friendly service.
Our salesperson was very friendly and made sure we understood the whole process and how to take care of the sofa .
2026年3月31日
Sofology - Inverness からの回答
Thank you for awarding us 5 stars :-)
Helpful staff
Staff were very helpful and made the process of purchasing our new sofa a joy.A credit to your company each one.
2026年4月4日
Sofology - Inverness からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Sofology - Inverness からの回答
Hi there, thank you for your review. Another great review for Julie, we will make sure to pass this on! Have a nice day.
Friendly staff,very helpful
Friendly staff,very helpful. Have 15 weeks to wait for my sofa
2026年3月31日
Sofology - Inverness からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Sofology - Inverness からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Sofology - Inverness からの回答
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Sofology - Inverness からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Brilliant experience
Christine was brilliant from when we first walked in, right through to her product knowledge and no push approach.
No pressure was applied at any point and we were made to feel welcome and valued. Would 100% return.
2026年3月15日
Sofology - Inverness からの回答
Hi there, thank you for your review. Another great review for Christine, we will make sure to pass this on! Have a nice day.
I had a good chat with Julie @ the…
I had a good chat with Julie @ the Inverness branch .we went into all the details and information/ comfort / design and quality of my chosen sofa , every thing was explained professionally and calmly .
Delighted with the overall experience and placed my order .
2026年3月11日
Sofology - Inverness からの回答
Thank you for this great review Calum :-)
Staff were very helpful and post…
Staff were very helpful and most importantly, not pushy or giving hard sell. Also love the fact the shop is dog friendly.
2026年3月8日
Sofology - Inverness からの回答
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
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