Sofology - Leeds レビュー 

3,705
•
TrustScore 5段階評価の5

4.8

Junction 27 Retail Park, Gelderd Road, WF17 9AD Leeds, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

My experience with Sofology has been pleasant and I would use them again. Everything was clear to understand, there was no pressure during the sales process and the couch and chair I have purchased ar... もっと見る

5つ星のうち5の評価

The member of staff that we bought the sofa & chair from was very knowledgeable, friendly and non-pushy. An all-round comfortable sales experience.

5つ星のうち5の評価

Semipe Adetunji made our experience great, he went overboard by using Ai to help us visualize the combination of sofas that best works for us. He was very patient and professional. We ended up leavi... もっと見る

企業が回答しました

5つ星のうち5の評価

The sales person, Ade, was really helpful and went above and beyond to ensure we got the full set of sofas we wanted. Even though they weren’t at his current store, he found other stores that had them... もっと見る

企業が回答しました


企業情報

  1. ソファー専門店
  2. ・
  3. リビングルーム用家具の店
  4. 椅子張り店
  5. 家具の付属品
  6. 家具店
  7. 日用品店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Junction 27 Retail Park, Gelderd Road, WF17 9AD, Leeds, 英国

4.8

優良

TrustScore 5段階評価の5

3705件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.8

すべてのレビュー

(3,705)

過去12か月のレビュー数: 16,191件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great experience

Great experience.

A mistake was made with our order which was quickly rectified when I phoned the store.

Everything was explained clearly during the ordering process.

2026年5月10日
Sofology - Leeds ロゴ

Sofology - Leeds からの回答

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

5つ星のうち1の評価

Terrible service and place

Terrible service and place . Sales people con you into buying. They don’t tell you that every sofa is no cancellation and once you sign your tied into buying it. They send you an email and say you can change the sofa but they charge another 25% on top of the original price plus the sofa you want to change too. So be warned do not buy from this company

2026年5月5日
Sofology - Leeds ロゴ

Sofology - Leeds からの回答

Hi Tara, any changes need to be made within 48 hours of placing the order. Any changes after this time are chargable. If you would like to discuss this further, please email social.media.complaints@sofology.co.uk and we will take a look at your order.

5つ星のうち1の評価

Very poor experience

Very poor experience. Salesman told us ( we are pensioners) that corner sofa suite and a separate 2 seater recliner would fit in our new sitting room ( we haven’t moved there yet). We gave him the measurements and he said all would be fine. After 4 days our son told us not only it wouldn’t fit but the recliner systems would clash. Sofology changed the 2 seater to a 1 seater but charged us £500, for the change. After only 4 days.! The sofa hadn’t even been started yet as we’d asked it not to be done until at least 1 July from a 5th May order. Sofology should retrain their staff.

2026年5月5日
Sofology - Leeds ロゴ

Sofology - Leeds からの回答

Hi Mr Baldwin, we are sorry to hear that your Sofology journey has been less than perfect. When an order is placed in store there is a 48 hour period where any changes can be made before the order is sent on to the supplier. After this time, any changes are chargable. If you would like to discuss this further please email social.media.complaints@sofology.co.uk with your order details.

5つ星のうち5の評価

Jo was great!

Jo was great!! Very patient and very helpful.

2026年5月4日
Sofology - Leeds ロゴ

Sofology - Leeds からの回答

Hi there, thank you for your review. Another great review for Jo, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Great experience with Sofology so far

Great experience with Sofology so far. Staff was really friendly, helpful and knowledgeable without being pushy, and the ordering process was smooth and easy. Looking forward to receiving the sofa.

2026年5月3日
Sofology - Leeds ロゴ

Sofology - Leeds からの回答

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

5つ星のうち5の評価

Great with the kids trying all to…

Great with the kids trying all to recliners, great selection and good showroom.

2026年5月3日
Sofology - Leeds ロゴ

Sofology - Leeds からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

Staff were great

Staff were great. Thank you.

2026年5月2日
Sofology - Leeds ロゴ

Sofology - Leeds からの回答

Hi there, thanks for your 5-star review, we really appreciate the feedback!

5つ星のうち4の評価

New sofa

Bought a sofa, staff very helpful and not pushy.

2026年4月29日
Sofology - Leeds ロゴ

Sofology - Leeds からの回答

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

5つ星のうち5の評価

Staff helpfull and very wellcomeing joe…

Staff helpfull and very wellcomeing joe went over the top to be help full ever comforting as just lost dauther and still asked about her

2026年4月12日
Sofology - Leeds ロゴ

Sofology - Leeds からの回答

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

5つ星のうち5の評価

We got a couple of sofa from yourself…

We got a couple of sofa from yourself and the salesman whi all deal with his brilliant 10out 10

2026年4月27日
Sofology - Leeds ロゴ

Sofology - Leeds からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

Service from Saj and the products

Didn't really want to go into sociology as not heard good comments. But it was a very good experience.
Saj helped my mum whose was in a wheelchair showed her what she had asked for. Helped her into the chair. Was very knowledgeable regarding the products. Set everything up as we had to go home and remeasure the space. The overall experience was good.
Saj went out of his way to make my mum feel special.

2026年4月29日
Sofology - Leeds ロゴ

Sofology - Leeds からの回答

Thank you for awarding us 5 stars Carol :-)

5つ星のうち5の評価

Nice experience butt not coming email…

Nice experience butt not coming email my Oder date

2026年4月28日
Sofology - Leeds ロゴ

Sofology - Leeds からの回答

Hi there, thank you for your review. If you need any information or assistance please don't hesitate to reach out to our Customer Care Team, we'll be happy to help!

5つ星のうち5の評価

Excellent Service

My wife and I visited Sofology recently. Haleema helped us, she was brilliant she helped us chose our latest sofa set. Haleema had a vast amount of product knowledge and understood our needs. Sofology is first stop for sofas. We previously had ab excellent experience and the sofa quality was 10/10. I would definitely recommend.

2026年4月24日
Sofology - Leeds ロゴ

Sofology - Leeds からの回答

Thank you for sharing your experience Khalid, we are so pleased to hear that Haleema was so helpful during your visit!

5つ星のうち5の評価

Our advisor was brilliant

Our advisor was brilliant. Helpful, knowledgeable and made our decision process painless.

2026年4月25日
Sofology - Leeds ロゴ

Sofology - Leeds からの回答

Hi there, thanks for your 5-star review, we really appreciate the feedback!

5つ星のうち5の評価

Jess delivered excellent customer…

Jess delivered excellent customer service and she patiently talked through all my options for the size of my room. She was professional, friendly and knowledgeable. I am so pleased with my purchase and cannot wait to receive.

Highly recommend

2026年4月25日
Sofology - Leeds ロゴ

Sofology - Leeds からの回答

Hi there, thank you for your review. Another great review for Jess, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

My 1st visit to Sofology was an…

My 1st visit to Sofology was an excellent experience. I was given help to choose the best sofa etc for myself and I’m looking forward very much to receiving my new sofa and chair. Highly recommend the service I received.

2026年4月24日
Sofology - Leeds ロゴ

Sofology - Leeds からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

5つ星のうち5の評価

Merv at birstall store was fabulous

Merv at birstall store was absolutely brilliant - really patient and went through things with us in detail.
Would definitely recommend purchasing from this store. Customer service was absolutely brilliant

2026年4月19日
Sofology - Leeds ロゴ

Sofology - Leeds からの回答

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

5つ星のうち5の評価

Mervin was great

Mervin was great, really laid back, approachable and informative

2026年4月15日
Sofology - Leeds ロゴ

Sofology - Leeds からの回答

Hi there, thank you for your review. Another great review for Mervin, we will make sure to pass this on! Have a nice day.

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