Sofology - Leeds レビュー 3,618

Nice experience butt not coming email my Oder date

My wife and I visited Sofology recently. Haleema helped us, she was brilliant she helped us chose our latest sofa set. Haleema had a vast amount of product knowledge and understood our needs. Sofology is first stop for sofas. We previously had ab excellent experience and the sofa quality was 10/10. I would definitely recommend.

great staff and great service

Our advisor was brilliant. Helpful, knowledgeable and made our decision process painless.

Jess delivered excellent customer service and she patiently talked through all my options for the size of my room. She was professional, friendly and knowledgeable. I am so pleased with my purchase and cannot wait to receive.

Highly recommend

My 1st visit to Sofology was an excellent experience. I was given help to choose the best sofa etc for myself and I’m looking forward very much to receiving my new sofa and chair. Highly recommend the service I received.

Merv at birstall store was absolutely brilliant - really patient and went through things with us in detail.
Would definitely recommend purchasing from this store. Customer service was absolutely brilliant

Mervin was great, really laid back, approachable and informative

Allowed to wander around without being pestered. Helpful advice offered if required. When needed help was efficient and knowledgeable

The sales person,Scott, took his time to explain the details of the product we were buying. Excellent customer service. A pleasant gentleman.

The sales experience was very positive. The only negative is having to wait so long for my ex-display sofa to be delivered (6-8 weeks). That seems unreasonable.

Very nolgable and efficient

Great choice of furniture, sales staff very helpful and not pushy,everything went smooth would recommend to anyone

Positive in store experience with Hugo in Sofology at Birstall Retail Park. He was really helpful, friendly and professional, but not pushy!
He took time with me to double check all my measurements were correct and he explained everything relating to the order clearly and in detail. Thank you!

Very good customer service. Martyn was very helpful. The way in which he gave us advice and showed us the sofas we wanted felt very comfortable.

Good understanding of the sofas, polite and not pushy.

When we went to look at a sofa we weren't bombarded with sale reps trying to sell us them, when we had found one we liked we had a good sales man help us order it and gave us some discount on the delivery cost. Overall a very good experience with ordering

Excellent customer service at the Leeds Branch . Scott helped us on multiple visits to get the exact sofa and chairs for our needs. His friendly approach and knowledge was a breath of fresh air. A Credit to the company and the Leeds team .

Jo listened to our questions and was knowledgeable but also left us to look and make our decisions independently without us feeling pushed into anything.