Sofology - Leicester レビュー 

2,566
•
TrustScore 5段階評価の5

4.8

C2, Fosse Park South, Everard Way, LE19 1UT Leicester, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Really lovely, patient bunch of sales staff at the Leicester Fosse Park Store. Brad, Bradley, Mohammed, all so patient with us while we looked over the course of 4 days, to pick our new recliner sofa... もっと見る

企業が回答しました

5つ星のうち5の評価

We had a great buying experience. Staff were around and offered help if required but left us to browse until we requested specific help. The sales advisor was knowledgeable and pleasant, with no hard... もっと見る

企業が回答しました

5つ星のうち5の評価

The assistant that served us was absolutely amazing (sorry didn’t get his name but he supports Aston Villa ! ) He was really engaging & answered all of our questions regarding our purchase .I very ra... もっと見る

企業が回答しました

5つ星のうち5の評価

The sales person in the Leicester Fosses Park store was very good, answered all questions adequately and didn't push a sale was genuinely looking at making sure we knew what we were buying.

企業が回答しました


企業情報

  1. ソファー専門店
  2. ・
  3. リビングルーム用家具の店
  4. 椅子張り店
  5. 家具の付属品
  6. 家具店
  7. 日用品店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • C2, Fosse Park South, Everard Way, LE19 1UT, Leicester, 英国

4.8

優良

TrustScore 5段階評価の5

2566件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.8

すべてのレビュー

(2,566)

過去12か月のレビュー数: 13,841件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

5 star service zainab Fosse…

I had a fabulous experience at Fosse Sofology with the lovely Zainab, her customer service was unmatched she was super helpful, friendly, attentive and took the stress away from so far searching. Thank you so much for helping us find out new sofa, our 6 year old is asking to come back because she had so much fun

2026年2月15日
Sofology - Leicester ロゴ

Sofology - Leicester からの回答

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over to Zainab for you, have a great day.

5つ星のうち5の評価

Staff was all good 👍 👌 👏 tuck the time…

Staff was all good 👍 👌 👏 tuck the time to show u whats was on offer in the end after about a year or to of looking in the end I got a nice sofa oooo kkkkk

2026年1月26日
Sofology - Leicester ロゴ

Sofology - Leicester からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち5の評価

Gaz is a legend

Gaz is a legend, very helpful, not too pushy and gave us space when needed whilst being informative.

2026年2月14日
Sofology - Leicester ロゴ

Sofology - Leicester からの回答

Hi there, thank you for your review. Another great review for Gaz, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

The gentleman who assisted us with the…

The gentleman who assisted us with the purchase of our sofa was very helpful and gave the most exception service.

2026年2月12日
Sofology - Leicester ロゴ

Sofology - Leicester からの回答

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

5つ星のうち5の評価

So pleased

We really enjoyed our visit.we went in the day before and we delt with Mo on both occasions he was so helpful answered all our questions and explained everything.we were not rushed at all we were not pushed he is a credit to you.

2026年2月10日
Sofology - Leicester ロゴ

Sofology - Leicester からの回答

Hi there, thank you for your review. Another great review for Mo, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Great service

Great service
Friendly and no fuss

2026年2月2日
Sofology - Leicester ロゴ

Sofology - Leicester からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

Amazing service

Nothing was too much trouble. Even re-arranging the whole display to help us visualise what we wanted. Amazing service.

2026年2月8日
Sofology - Leicester ロゴ

Sofology - Leicester からの回答

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

5つ星のうち5の評価

The staff

The staff left you alone to browse on your own, and were really helpful when you needed any information or assistance. Excellent service from Gareth and Emma today and on previous visits until we finally decided which suite we wanted.

2026年2月8日
Sofology - Leicester ロゴ

Sofology - Leicester からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち5の評価

Friendly, helpful staff and good selection

Our first experience of buying from Sofology, Max was really knowledgeable for such a new member of staff and allowed us space to make up our minds without any pressure. Looking forward to receiving the sofa and chair in a couple of weeks. Would recommend.

2026年2月4日
Sofology - Leicester ロゴ

Sofology - Leicester からの回答

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

5つ星のうち5の評価

Very helpful but not pushy

The staff were really helpful and very good with our 2 bored children, giving them hot chocolates and biscuits to allow mummy and daddy to discuss. We had already looked at a couple of other sofa shops and had been put off by the staff being over pushy and not leaving us alone to browse but the staff in sofology had a much more laid back approach and left us to it until we needed help.
The lady who assisted us was very helpful letting us have a tape measure to check measurements and even allowing us to move sofas to help us decide what would fit best in our room size.

2026年2月7日
Sofology - Leicester ロゴ

Sofology - Leicester からの回答

Good afternoon, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

5つ星のうち5の評価

Katie was very friendly and did not…

Katie was very friendly and did not appear pushy. She was helpful and explained the whole purchase procedure very clearly.

We came away £1200 lighter but verypleased with our purchase.

2026年2月2日
Sofology - Leicester ロゴ

Sofology - Leicester からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Katie. Have a great day 😊

5つ星のうち5の評価

Excellent service from the sales team…

Excellent service from the sales team being very polite, professional and non pushy.
Explained the options available of the sofa and was very clear on all the financial options.
Once we had made our decision the finance transaction was very smooth.

2026年2月1日
Sofology - Leicester ロゴ

Sofology - Leicester からの回答

Thank you for sharing your experience :-)

5つ星のうち5の評価

Best Quality, Remarkable Customisability, Professional Service

What truly sets this company apart is the exceptional quality and remarkable customisability of its products. The ability to design our own sofa from many combinations was a fantastic experience.

However, what made our experience truly outstanding was the exceptional service we received. At the Leicester Fosse Park Sofology store, Zainab was an absolute pleasure to work with. She was incredibly helpful, highly professional, and meticulously double-checked every detail at each step to ensure our choices were perfect and error-free.

In our entire journey of searching for and purchasing a sofa, Zainab was simply the best. We wish her all the success in her future career.

2026年2月1日
Sofology - Leicester ロゴ

Sofology - Leicester からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち4の評価

Staff praise at Fosse Park

Katie at the fosse park branch was lovley, she listened to my wants and needs and directed me to the sofas she thought would be my style.
She patiently waited whilst I yapped about my likes and dislikes about each product.
She was great to chat too both about sofas and general bits which made the sale feel and flow more naturally.

2026年2月2日
Sofology - Leicester ロゴ

Sofology - Leicester からの回答

Hi there, thank you for your review. Another great review for Katie, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Excellent customer service from…

Excellent customer service from Sofology Leicester, especially Gareth.

2026年2月2日
Sofology - Leicester ロゴ

Sofology - Leicester からの回答

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

5つ星のうち5の評価

Staff were helpful but not pushy!

Staff were helpful but not pushy at all!
Emma was knowledgeable, friendly and helpful. Made for an easy experience.
I'll update along the process once we get the sofa, but so far so good!

2026年2月1日
Sofology - Leicester ロゴ

Sofology - Leicester からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち5の評価

Sales team 👌👍

Great customer service from both the apprentice Max and his mentor Gaz.. made to feel welcome with Max approaching us just to inform us that we can mix n match to our needs on most sofas and then left us to it which was crucial to us purchasing, and Gaz finalising all the details to help us commit to the deal.

2026年2月1日
Sofology - Leicester ロゴ

Sofology - Leicester からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

Just bought our third sofa...

Just bought our third sofa from sofology. Always been very happy with the purchases we've made. And the staff aren't pushy, theyre super friendly. Looking forward to receiving our sofa soon.

2026年2月1日
Sofology - Leicester ロゴ

Sofology - Leicester からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

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