Sofology - Leicester レビュー 

2,566
•
TrustScore 5段階評価の5

4.8

C2, Fosse Park South, Everard Way, LE19 1UT Leicester, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Really lovely, patient bunch of sales staff at the Leicester Fosse Park Store. Brad, Bradley, Mohammed, all so patient with us while we looked over the course of 4 days, to pick our new recliner sofa... もっと見る

企業が回答しました

5つ星のうち5の評価

We had a great buying experience. Staff were around and offered help if required but left us to browse until we requested specific help. The sales advisor was knowledgeable and pleasant, with no hard... もっと見る

企業が回答しました

5つ星のうち5の評価

The assistant that served us was absolutely amazing (sorry didn’t get his name but he supports Aston Villa ! ) He was really engaging & answered all of our questions regarding our purchase .I very ra... もっと見る

企業が回答しました

5つ星のうち5の評価

The sales person in the Leicester Fosses Park store was very good, answered all questions adequately and didn't push a sale was genuinely looking at making sure we knew what we were buying.

企業が回答しました


企業情報

  1. ソファー専門店
  2. ・
  3. リビングルーム用家具の店
  4. 椅子張り店
  5. 家具の付属品
  6. 家具店
  7. 日用品店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • C2, Fosse Park South, Everard Way, LE19 1UT, Leicester, 英国

4.8

優良

TrustScore 5段階評価の5

2566件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(2,566)

過去12か月のレビュー数: 13,841件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

We had a great service from Zainab

We had a great service from Zainab, both when we visited the store to just look at the sofa's and when we returned a short time later to place the order.
She was friendly and very helpful in finding out the different options and configurations of the style we were interested in, and the paperwork for the purchase was completed quickly and professionally.
I wouldn't hesitate to recommend Sofology, based on today's experience.

2026年1月30日
Sofology - Leicester ロゴ

Sofology - Leicester からの回答

Thank you so much for your recommendation :-)

5つ星のうち5の評価

Thank you!

Thank you to Gareth for providing excellent service. His knowledge and advice helped immensely with the decision making process. Thank you for such a great buying experience!

2026年1月30日
Sofology - Leicester ロゴ

Sofology - Leicester からの回答

Thank you for taking the time to share your experience :-)

5つ星のうち5の評価

Zainab was fantastic

Zainab was fantastic, lovely lady with lots of knowledge and I was able to order my new sofa with no problems

2026年1月28日
Sofology - Leicester ロゴ

Sofology - Leicester からの回答

Thank you for awarding us 5 stars Yogi :-)

5つ星のうち5の評価

Very good experience

Young lady who worked at the Leicester branch at fosse park. Unsure of her name but was very helpful and very good at her job. She put everything in a basket and emailed over everything and never pressured us to buy in store something that we were very anxious about. Please give recognition to the young lady who worked Friday 23rd Jan.

2026年1月23日
Sofology - Leicester ロゴ

Sofology - Leicester からの回答

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

5つ星のうち5の評価

Very knowledgeable

We had an idea of what we wanted but couldn’t find the right colour. Gaz knew which sofa came in what colours and also which one we could change the feet on to suit our colour pallete. He was friendly, very knowledgeable and made us feel confident in our choices.

2026年1月25日
Sofology - Leicester ロゴ

Sofology - Leicester からの回答

Thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

Whole approach to sales

Whole approach to sales. Felt comfortable and not pushed. Also engaged brilliantly with our children.

2026年1月25日
Sofology - Leicester ロゴ

Sofology - Leicester からの回答

Thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

5つ星のうち5の評価

Brilliant service

Brilliant service. They’re not pushy, will happily let you browse whilst also being on hand for any questions.
Gaz was really helpful and the transaction was smooth

2026年1月18日
Sofology - Leicester ロゴ

Sofology - Leicester からの回答

Thank you for sharing your expereince :-)

5つ星のうち5の評価

It was a pleasant experience from…

It was a pleasant experience from browsing the wide range of suites to purchasing the one that suited us. The staff were very good at identifying the suites which would be appropriate to our needs . Options were explained clearly without any pressure. We were impressed by the range, quality and value for money. Thank you sofology, looking forward to enjoying our new furniture.

2026年1月21日
Sofology - Leicester ロゴ

Sofology - Leicester からの回答

Thank you for sharing your experience :-)

5つ星のうち5の評価

Service was 10 out of 10

Service was 10 out of 10. Craig explained everything extremely well, patient and really helpful.

2026年1月18日
Sofology - Leicester ロゴ

Sofology - Leicester からの回答

Hi there, thank you for your review. Another great review for Craig, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

I had a great experience with Sofology

I had a great experience with Sofology, and I especially want to mention Emma for her excellent customer service. She was friendly, patient, and very knowledgeable, taking the time to answer all of my questions and make sure I felt confident in my choice. Emma never made me feel rushed and genuinely seemed to care about finding the right option for me. The whole experience was smooth and stress-free thanks to her. I’d also like to say a big thank you to Gaz, who was a huge help and very kindly kept my 2-year-old occupied, which made the visit even easier for me. I would definitely recommend Sofology.

2026年1月18日
Sofology - Leicester ロゴ

Sofology - Leicester からの回答

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

5つ星のうち5の評価

Had a fantastic experience today at the…

Had a fantastic experience today at the Leicester Fosse Park store. Was attended to by Katie and she was great, was able to answer all our questions and wasn't pushy at all. Super relaxed and approachable! Ended up buying 2 sofa's and a love chair. Cant wait for them to arrive.

2026年1月18日
Sofology - Leicester ロゴ

Sofology - Leicester からの回答

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

5つ星のうち5の評価

Great customer service and help

Great customer service and help. Large range of products to choose from.

2026年1月18日
Sofology - Leicester ロゴ

Sofology - Leicester からの回答

Thank you for your kind feedback! We’re really pleased to hear you received great customer service and found plenty of choice in store. We hope you found the perfect sofa😊

5つ星のうち5の評価

Very helpful sales assistant

Very helpful sales assistant
Excellent service

2026年1月17日
Sofology - Leicester ロゴ

Sofology - Leicester からの回答

Thank you so much for taking the time to share your experience and leave a review about your visit to Sofology. We're truly delighted to hear that you received excellent customer service during your time with us. Your feedback means a lot to our team, and it helps us continue to provide the best possible service to all our customers. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We're always here to help and ensure your experience remains positive. 😊

5つ星のうち5の評価

Great customer service

Great customer service, the lady helping us was very knowledgeable and made sure to give us all the information.

2026年1月17日
Sofology - Leicester ロゴ

Sofology - Leicester からの回答

Thank you so much for taking the time to share your experience and leave a review about your visit to Sofology. We're truly delighted to hear that you received excellent customer service during your time with us. Your feedback means a lot to our team, and it helps us continue to provide the best possible service to all our customers. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We're always here to help and ensure your experience remains positive. 😊

5つ星のうち5の評価

Very helpful!

Very helpful!

2026年1月10日
Sofology - Leicester ロゴ

Sofology - Leicester からの回答

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

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