The staff ( Giuseppina) went far above and beyond to cater for my family’ needs. The flexibility of payment played a part to us committing to buying our choice of settees.
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所在地
所在地を変更Unit 8a, Aylesford Retail Park, London Road, ME20 7TP Maidstone, GB
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レビュアーのコメントを見てみましょう
The Sofology Advisor at the Maidstone Aylesford Branch was outstanding in helping us decide what sofa to buy. She demonstrated a professional, calm demeanor while highlighting various sofas for sale t... もっと見る
企業が回答しました
Caroline at your Maidstone branch has literally been outstanding. She instantly put us at ease, was extremely knowledgeable about the sofas we were looking at, offered my kids drinks, was extremely... もっと見る
企業が回答しました
Jamie was a great salesman. Left us alone until we needed help. He then obliged. We didnt purchase on day 1 but came back for 2nd look and once again Jamie was excellent
企業が回答しました
企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Unit 8a, Aylesford Retail Park, London Road, ME20 7TP, Maidstone, 英国
4.9
優良
2415件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service!
2026年1月25日
Sofology - Maidstone からの回答
Thank you for your feedback and 5-star rating. We're glad you had a great experience and appreciate you leaving a 5 star review.
Emma Aylesford Excellent
Went to the Aylesford store near Maidstone. Assisted by a young lady named Emma. She was polite, patient and extremely professional. Well done Emma.
2026年1月24日
Sofology - Maidstone からの回答
Hi there, thank you for your review. Another great review for Emma, we will make sure to pass this on! Have a nice day.
The saleswoman Caroline was extremely…
The saleswoman Caroline was extremely helpful without being to pushy. She took the time to explain everything very clearly and we came away knowing we had bought the right sofa. All in all a very enjoyable experience thanks to Caroline.👍
2026年1月21日
Sofology - Maidstone からの回答
Hi there, thank you for your review. Another great review for Caroline, we will make sure to pass this on! Have a nice day.
A fantastic experience
A fantastic, friendly well informed salesperson - remember us from a previous purchase. Great quality sofas
2026年1月23日
Sofology - Maidstone からの回答
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Very Happy Customer
Caroline, who helped me with the purchase of my settee, was fantastic. She helped me with everything I wanted to know. She was extremely knowledgeable and very polite and patient. She helped organise the finance and made the experience stressless.
2026年1月20日
Sofology - Maidstone からの回答
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Colin was super helpful and…
Colin was super helpful and informative.
Explained everything in detail too.
2026年1月11日
Sofology - Maidstone からの回答
Thank you for taking the time to leave a 5-star review!😊
We had a very helpful sofologist
We had a very helpful sofologist and showed us what he thought we would like and gave us choices.
2026年1月20日
Sofology - Maidstone からの回答
Thank you for awarding us 5 stars Leigh!
I was greeted at Sofology Maidstone by…
I was greeted at Sofology Maidstone by a friendly and knowledgeable salesperson. He offered coffee/tea and left us to look round the store at leisure providing help and advice when required. Very helpful and relaxed experience in -store.
2026年1月19日
自発的なレビュー
Sofology - Maidstone からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Nick was great
Nick was great, we had a nice informal discussion and didn't feel rushed. Thank you Nick.
2026年1月16日
Sofology - Maidstone からの回答
Hi there, thank you for your review. Another great review for Nick, we will make sure to pass this on! Have a nice day.
We had the most amazing experience when…
We had the most amazing experience when we were searching for our sofas. Caroline explained everything in detail, what she recommended for my busy household.
We felt so at ease and she was so friendly.
She emailed and checked in on me and made sure I ordered them correctly.
Thank you again for brilliant service!
2026年1月13日
Sofology - Maidstone からの回答
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
The vast display of sofas
The vast display of sofas, the extremely knowledgeable and welcoming staff and the overall experience made me feel that I had chosen the right place to buy my sofa.
2026年1月17日
Sofology - Maidstone からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Thanks so much to Afeez for all his…
Thanks so much to Afeez for all his very kind and knowledgable assistance today at Sofolgy in Maidstone. Very nice gentleman who was lovely to deal with and great with the kids as they zoomed around the store! Great staff and ultra comfortable seating solutions!! Best regards, PD.
2026年1月17日
Sofology - Maidstone からの回答
Thank you for taking the time to give us your feedback. 😊
Friendly and welcoming
Welcomed by Emma who was also happy to let me browse alone then was available and knowledgeable when making my choices.
Emma was very friendly and helpful. She gave a lot of information and although recommended additions, there was no hard sell.
The store is clean, tidy and well spaced, a very pleasant environment.
2026年1月14日
Sofology - Maidstone からの回答
Thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Sofology - Maidstone からの回答
Thank you for your lovely feedback!
Sofology - Maidstone からの回答
Thank you for taking the time to leave a 4-star review!😊
Friendly staff
Friendly staff. A good range of sofas to choose from. Straightforward purchasing experience.
2026年1月16日
Sofology - Maidstone からの回答
Hi, thank you for taking the time to leave a 5-star review!😊
5 star experience
Are experience is five star the gentleman that helped us was named Colin and he was very polite and patient colin help with any questions that we had and if we didn’t understand what he meant, he would rephrase it and show us and that was a great help to both of us so thank you.
2026年1月12日
Sofology - Maidstone からの回答
Hello, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
It was a pleasure confirming our order…
It was a pleasure confirming our order with Caroline
Very patient and gave us all the time to decide and gave us very good advice
2026年1月15日
Sofology - Maidstone からの回答
Hi, thank you for taking the time to leave a 5-star review!😊
Great communication
Great communication, but at least 5% discount would feel buyer more valuable. Also, lead time is a bit long for orders.
2026年1月12日
Sofology - Maidstone からの回答
Hi there, thank you for your feedback - we’re so glad you had a positive experience with our team. We’d like to explain that all our sofas are made to order, which allows us to maintain the high-quality standards we’re known for. Because of this, we don’t offer discounts, as it helps us keep pricing fair and consistent for all our customers. Regarding lead times, we appreciate this can feel a little long, and it’s due to the handmade nature of our sofas. Each piece is carefully crafted to ensure it arrives perfect for you. We really value your comments and hope you love your sofa once it arrives!
Sofology - Maidstone からの回答
Thank you so much for your 5-star review ⭐⭐⭐⭐⭐
We’re thrilled to hear you had such a great experience.
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