What made our experience great was Hem, the lady who helped us. Hem was extremely pleasant, patient, helpful. Hem genuinely just wanted us to have the correct sofa for us and for us to leave with cl... もっと見る
企業が回答しました
3A, Winterhill Retail Park, Snowdon Drive, MK6 1AJ Milton Keynes, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
What made our experience great was Hem, the lady who helped us. Hem was extremely pleasant, patient, helpful. Hem genuinely just wanted us to have the correct sofa for us and for us to leave with cl... もっと見る
企業が回答しました
Just purchased our sofa from the MK store and everyone was so welcoming. Bonus that they are dog friendly. We’d been previously a few months before and knowledgeable staff made us revisit. We met wi... もっと見る
企業が回答しました
Lovely showroom and was taken through lots of different styles and sizes by a very knowledgeable sales person called Dace Valuma, she was a really lovely person. I had a very strict measurement size... もっと見る
企業が回答しました
We visited the store in Milton Keynes and were assisted by a very friendly and helpful sales assistant called Kiran, he answered all our questions and talked through everything. We left very happy w... もっと見る
企業が回答しました
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
3A, Winterhill Retail Park, Snowdon Drive, MK6 1AJ, Milton Keynes, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We visited the store in Milton Keynes and were assisted by a very friendly and helpful sales assistant called Kiran, he answered all our questions and talked through everything.
We left very happy with our purchase and treatment

Sofology - Milton Keynes からの回答
Just purchased our sofa from the MK store and everyone was so welcoming. Bonus that they are dog friendly. We’d been previously a few months before and knowledgeable staff made us revisit.
We met with such a kind & helpful lady there (sorry can’t remember her name!) but she made such a fuss of our beagle who in turn instantly fell in love with her! Very knowledgeable and made the ordering processing so easy glad didn’t purchase on line as questions were answered that cropped up during.
Hoping the delivery process and actual sofa is just as much as a smooth sailing dream!

Sofology - Milton Keynes からの回答

Sofology - Milton Keynes からの回答
The purchase process was seamless from start to finish, the sofa was delivered within a week of ordering and the delivery guys were absolutely fantastic! Can’t have asked for more!

Sofology - Milton Keynes からの回答
I had an enjoyable purchasing experience with Sofology. We looked online first and then visited the store to ‘try out’ the sofas we liked online. It was good to be able to look around the store before confirming what we wanted without feeling we were pressurised to buy. We were welcomed when we first entered the store and we were given some advice on some of the products we were trying.
The actual purchase was easy, staff were friendly and knowledgeable. I had a little problem checking into my account but I contacted Customer Services and Lily replied almost immediately allowing me to access my account. I don’t have the furniture yet but so far I cannot fault Sofology, they gave me great customer service.

Sofology - Milton Keynes からの回答
My whole experience at sofology Milton Keynes was fantastic throughout. The layout of the store was easy to navigate and I very quickly was able to determine my needs. Sofology was one of the only stores we visited where there was genuine options that ticked all of our boxes and the staff there made the experience even better.
We made a few visits before making the final purchase and Malik was helpful with allowing us to narrow down the options and providing genuine advice that felt meaningful and not sales led.
For our final purchase, hema went above and beyond with her support and advice on choosing the right style and colour which ultimately led us to making the decision.
In all the experiences what stood out was not only how helpful hema and Malik both were but also how much they genuinely supported us in the process and also gave us the room to discuss and talk about our options separately.

Sofology - Milton Keynes からの回答
Ray the sales man was very professional and knowledgeable

Sofology - Milton Keynes からの回答
When we entered the place looked nice. We were met and greeted. We looked around at our own pleasure. We saw the one we liked. Went to other shops. Came back another day sat on the one we liked spoke to colleague went through details about the sofa was given password for online. Went away came back another day spoke to another colleague went through the sizes and what we wanted and placed an order. The only feedback I’ll give is that there was no mentioned of the online win tour delivery back and the cut off for this. As I gave my first email address for the password to check all the designs. When placed the order we used a different email address so we couldn’t enter as realised the cut off time. Which was a shame.

Sofology - Milton Keynes からの回答
Walked out with a purchase so they certainly done well!
Both colleagues we spoke to over the 2 trips, were super helpful and not pushy.
I hate doing large purchases like this online and prefer dealing with someone face to face The gent who ended up putting it through for us was great and answered all our questions and concerns.
We went with the tallulah 3seater and 1 seater. Looking forward to it arriving now!
Very happy and excited wife.

Sofology - Milton Keynes からの回答
Matt the salesman was very informative but not pushy which I found refreshing. The whole experience was pleasurable and I’m genuinely excited about my purchase.

Sofology - Milton Keynes からの回答
Delivery drivers are too eager to dump the furniture and go. They put on the wrong size gliders on my sofas that sadly fell off.

Sofology - Milton Keynes からの回答

Sofology - Milton Keynes からの回答

Sofology - Milton Keynes からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。