Sofology - Milton Keynes レビュー 

3,419
•
TrustScore 5段階評価の5

4.8

3A, Winterhill Retail Park, Snowdon Drive, MK6 1AJ Milton Keynes, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Staff in the store at Milton Keynes were very helpful polite and professional. The product was ordered I was given a lead time of when to expect the goods. The product ordered arrived on time was well... もっと見る

5つ星のうち5の評価

Just purchased our sofa from the MK store and everyone was so welcoming. Bonus that they are dog friendly. We’d been previously a few months before and knowledgeable staff made us revisit. We met wi... もっと見る

企業が回答しました

5つ星のうち5の評価

What made our experience great was Hem, the lady who helped us. Hem was extremely pleasant, patient, helpful. Hem genuinely just wanted us to have the correct sofa for us and for us to leave with cl... もっと見る

企業が回答しました

5つ星のうち5の評価

Lovely showroom and was taken through lots of different styles and sizes by a very knowledgeable sales person called Dace Valuma, she was a really lovely person. I had a very strict measurement size... もっと見る

企業が回答しました


企業情報

  1. ソファー専門店
  2. ・
  3. リビングルーム用家具の店
  4. 椅子張り店
  5. 家具の付属品
  6. 家具店
  7. 日用品店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • 3A, Winterhill Retail Park, Snowdon Drive, MK6 1AJ, Milton Keynes, 英国

4.8

優良

TrustScore 5段階評価の5

3419件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(3,419)

過去12か月のレビュー数: 13,841件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Nice and friendly experience

Nice and friendly experience, Linda was very helpful and knowledgeable.

2026年1月10日
Sofology - Milton Keynes ロゴ

Sofology - Milton Keynes からの回答

Hi there, thank you for your review. Another great review for Linda, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Ordering over the phone 👍

+Ordering our new sofa today was so easy over the phoneand if I’m honest the reason we did it this way was because in store the staff weren’t great and didn’t seem interested.
But it’s worked better for us as the lady we had over phone was brilliant! We knew exactly the sofa we wanted and the sizes but she did go back over everything, very informative and transparent which was great! Lovely lady 😊

-Didn’t like the fact that after paying nearly £3000 for sofa I had to pay £129 for delivery 🤦‍♀️I think that’s totally wrong and you don’t have choice but to pay it.

2026年1月5日
Sofology - Milton Keynes ロゴ

Sofology - Milton Keynes からの回答

Thank you for the fantastic 5-star review! ⭐⭐⭐⭐⭐

5つ星のうち5の評価

Friendly staff and not pushy at all…

Friendly staff and not pushy at all with the sale.

2026年1月4日
Sofology - Milton Keynes ロゴ

Sofology - Milton Keynes からの回答

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

5つ星のうち5の評価

Great customer service 👏

Whilst waiting to be served by Hema,our choice from a previous enquiry. We were greeted by Pedro who offered to answer any questions & demontrated the configuration we wanted & made coffee.
We proceeded with the purchase of the Elevate range with Hema who was informative & friendly throughout the sale.
We had a good experience, thank you.😊

2026年1月7日
Sofology - Milton Keynes ロゴ

Sofology - Milton Keynes からの回答

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

5つ星のうち5の評価

Great service

Linda was lovely and very knowledgeable about the product, process and gave us time to make sure we had made the right choice.

2026年1月4日
Sofology - Milton Keynes ロゴ

Sofology - Milton Keynes からの回答

Thank you for sharing your experience!

5つ星のうち5の評価

No hard sell just quality

No hard sell, was left to enjoy all sofas on offer.

Pleasant experience and a really helpful sales person - Hema

2025年11月1日
Sofology - Milton Keynes ロゴ

Sofology - Milton Keynes からの回答

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

5つ星のうち5の評価

Ray was friendly

Ray was friendly, helpful and knowledgeable about the products.

2026年1月4日
Sofology - Milton Keynes ロゴ

Sofology - Milton Keynes からの回答

Hi there, thank you for your review. Another great review for Ray, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

The ease of ordering a sofa

Friendly customer service and all stages of the order and delivery explained easily.

2026年1月4日
Sofology - Milton Keynes ロゴ

Sofology - Milton Keynes からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち5の評価

Linda was so kind and helpful when…

Linda was so kind and helpful when talking us through our sofa order. She made the process stress free and straight forward! Makes such a difference to have a smiley and friendly person to help when making a big purchase.

2026年1月4日
Sofology - Milton Keynes ロゴ

Sofology - Milton Keynes からの回答

Hi there, thank you for your review. Another great review for Linda, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Malik was 10/10

Malik, was very personal and friendly whilst being professional and respectful. I would very much buy from Malik again.

2026年1月4日
Sofology - Milton Keynes ロゴ

Sofology - Milton Keynes からの回答

Hi there, thank you for your review. Another great review for Malik, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Friendly staff

2026年1月1日
Sofology - Milton Keynes ロゴ

Sofology - Milton Keynes からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち5の評価

Lots of choice available in store

Lots of choice available in store. Easy buying process. Friendly staff and very welcoming.

2025年12月31日
Sofology - Milton Keynes ロゴ

Sofology - Milton Keynes からの回答

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

5つ星のうち3の評価

Smell of cigarettes put us off purchasing

We came late on a evening and I approached a random staff member who was actually the manager and asked him to help with some questions on a sofa, He was just leaving but did help us with a sofa and came upstairs to answer our questions and his personality and willing to help was recognised and he seemed a great guy. his colleague then came upstairs to take over as the manager was already 3 hours late from going home which was totally fine and from this moment we were greeted with a horrific strong smell of “cigarette “ from the other staff member. our buying decision went from a 10-0 in literally seconds and me and my husband looked at each other and said we would leave it for today.
Presentation in sales is everything ( we both do sales) and if you smoke be mindful others don’t and make sure you have gum and fragrance ready to freshen up. A non smoker does not want to sit there for 45minutes inhaling your smell whilst doing paperwork.
We went back to the shop to relook at the sofa choices and was greeted by a gentleman called Mikel - polite, smart and presented himself well. We left the store not buying as we wanted to check with a competitor store to make our final choice and will purchase off Mikel if we choose this sofa.
When you’re in sales you ARE the face of that brand and never underestimate hygiene, personality and appearance is everything. People buy off people…..

2026年1月2日
自発的なレビュー
Sofology - Milton Keynes ロゴ

Sofology - Milton Keynes からの回答

Thank you for your feedback Danielle, this has been passed on.

5つ星のうち5の評価

He a was very helpful with information…our experience experience at Sofology

He a was very helpful with information about the sofa I was interested in. In the store it was short staffed and Hema made eye contact with us even while serving another customer although she was coming to the end of the consultation.
I decided to buy the sofa and Hema took us through the service easily and swiftly.

2026年1月2日
Sofology - Milton Keynes ロゴ

Sofology - Milton Keynes からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Hema. Have a great day 😊

5つ星のうち5の評価

Milton Keynes Amazing

Matthew in Milton Keynes was amazing tactful and attentive. Excellent services provided.

2026年1月3日
Sofology - Milton Keynes ロゴ

Sofology - Milton Keynes からの回答

Hi there, thank you for your review. Another great review for Matthew, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Linda was amazing

Linda was amazing. We told her what we wanted and she helped in an amazing way

2026年1月2日
Sofology - Milton Keynes ロゴ

Sofology - Milton Keynes からの回答

Thank you for your lovely review! We’re so pleased to hear you had a great experience with us. Your feedback means a lot, and if you ever need any help in the future, our team is always here to support you 😊

5つ星のうち5の評価

Excellent customer service and care

Customer service was really good, was told everything I needed to know about the product, delivery service etc. Thank you to Kiran and Emma

2026年1月2日
Sofology - Milton Keynes ロゴ

Sofology - Milton Keynes からの回答

Thanks so much for your 5-star review! ⭐⭐⭐⭐⭐

We’re really pleased to hear you had a great experience. Your kind support means a lot to our team, and we’re always here if you need anything in the future. 😊

5つ星のうち5の評価

Great customer service very helpful

Great customer service very helpful

2025年12月29日
Sofology - Milton Keynes ロゴ

Sofology - Milton Keynes からの回答

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報