Everything was great from start to finish. The service was fast, friendly, and very well organised. I felt looked after throughout the whole experience, and the team exceeded my expectations. Highly r... もっと見る
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所在地
所在地を変更Unit B, 150 Kingston Road, KT3 3RD Kingston-upon-Thames, GB
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レビュアーのコメントを見てみましょう
Sam was very nice and took the time to explain everything about the sofa. She was kind, helpful, and assisted us from the very beginning. We looked at many different furniture shops, but we decided to... もっと見る
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Sammi who served us was very helpful. We'd previously been in another store and came away because of their horrid hard sell attitude. Sammi gave us enough information and left us to browse at our own... もっと見る
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Greeted on entering the store, but no pushy sales staff. But when ready for information on certain sofas it was given . We dealt with Junior who was very informative and was given a quote on wha... もっと見る
企業が回答しました
企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Unit B, 150 Kingston Road, KT3 3RD, Kingston-upon-Thames, 英国
4.8
優良
1823件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fantastic service
Very friendly welcome on entering the store then team members were helpful knowledgeable we were not rushed in any way. Once we had made our selection they went through the product in detail with payment options whilst they made us coffee to further enjoy our experience would highly recommend
2025年11月30日
Sofology - New Malden からの回答
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Junior was fabulous
Junior was fabulous, kind knowledgeable funny and made everything so easy.legend thank you!
2025年11月29日
Sofology - New Malden からの回答
Hi there, thank you for your review. Another great review for Junior, we will make sure to pass this on! Have a nice day.
Great service from Nips and the manager…
Great service from Nips and the manager Shah - would highly recommend
2025年11月29日
Sofology - New Malden からの回答
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Seamless process
2025年11月27日
Sofology - New Malden からの回答
Thank you for your review Candy. We hope you found the perfect sofa!
Very friendly and helpful staff.Did not…
Very friendly and helpful staff.Did not try and push for a sale nor push for us to take insurance on the product.They let the product do the talking.
2025年11月26日
Sofology - New Malden からの回答
Thanks for your review Geoff!
Range of products
2025年11月22日
Sofology - New Malden からの回答
Thank you for awarding us 5 stars Stephanie :-)
The consultant really knew his stuff
The consultant really knew his stuff. Made us choose your store over others!
2025年11月25日
Sofology - New Malden からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Very helpful service!
Junior was great at talking us through the practicalities of what we needed and suggesting suitable alternatives to meet our needs. Great selection!
2025年11月22日
Sofology - New Malden からの回答
Thank you for taking the time to write this great review :-)
Great customer service from Junior!
Junior delivered an amazing service to myself and my family. He went above and beyond for us - I’m really happy we were served by him.
2025年11月17日
Sofology - New Malden からの回答
Hi there, thank you for your review. Another great review for Junior, we will make sure to pass this on! Have a nice day.
Looking for a sofa made easy
Looking for a sofa was made easy, welcoming staff with no over bothering. Ayas was very nice, professional and answered our questions and more.
I hope the delivery of our sofa and experience ends with the same standard.
2025年11月16日
Sofology - New Malden からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Vip’s customer service won us over
Vip’s customer service won us over. We purchased a sofa due to his honesty and transparency.
2025年11月16日
Sofology - New Malden からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
I just bought a sofa with the help of…Sahlin
I just bought a sofa with the help of Sahlin today, he was very professional, helpful, knowledgeable and didn’t apply too much pressure. He made sure we had enough time to consider and also let us consider every option too. I just wish every furniture shopping experience was the same
2025年11月15日
Sofology - New Malden からの回答
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Knowledgeable staff
2025年11月15日
Sofology - New Malden からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
New Malden
The salesperson, was exceptionally helpful and knowledgeable, and above all, patient. Good service from the sales team.
2025年11月13日
Sofology - New Malden からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Sofology - New Malden からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Very friendly service really happy with…
Very friendly service really happy with the outcome
2025年10月25日
Sofology - New Malden からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great service
Ayas Mohamed has been amazing. We visited the store twice to check measurements etc. and ensure that the sofa was the right one for us. We then had a telephone call to place the order. Ayas answered all of my many questions, whilst being very patient and I didn’t feel pressured into making a purchase. Thank you!
2025年11月10日
Sofology - New Malden からの回答
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Excellent service from the sales team …
Excellent service from the sales team (Junior)
We are returning customers & can’t speak highly enough.
2025年11月10日
Sofology - New Malden からの回答
Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received, we hope you found the perfect sofa.
Great experience
Very good shopping experience with friendly, proactive, and helpful staff.
2025年10月11日
Sofology - New Malden からの回答
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Sofology - New Malden からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
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